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Palm Plaza Hotel

3.0 out of 5.0

Recent guest reviews

Stayed here for one night. Location. - 5/5 , close to nightlife and shopping mall. Facilities - 0/5- nothing Room - 0/5 - first room has 2 roaches, second room has 1. Services - 4/5 - asked to change room and they did it immediately. I think they are used to having customer complain about roaches. Overall- even if you pay me I won’t return

I checked in this hotel once and I was delighted by the service I received. The staff are courteous, friendly and pretty helpful. The rooms, towels and sheets are really clean. As soon as you step out, you can walk few yards to be in Robinson Mall. The only drawback is that some rooms are really tiny.

Staff is outstanding!! - friendly, courteous, helpful. Rooms are clean and comfortable. Food is good, but better options nearby (we usually get breakfast at Congo Grill across from McDonalds, right across the street). Price is reasonable. The only thing is the wifi is horrendously slow (as are most places that claim to offer free wifi) , to include in the lobby, and the 2 guest computers. Definitely recommend to others, and we'll ll stay here again.

Booked this Hotel through , checked on flights with no flights available on the dates I wanted , so I went to cancel booking 12 HOURS after I had originally booked , for the Hotel to draw £456.43 from my Account for a cancellation , can't comment on the actual Hotel its self , but if they treat Customers like this when they had 11 Months to get the room rebooked I can't imagine that Customer service would be great!!!

I have stayed in this hotel twice when visiting Manila and would recommend it for anyone it's nice and central to robinsons mall and endless bars and restaurants All the staff are so accommodating and helpful and are always there to look after you

Once we stayed at this hotel during our Manila trip. The room was small but for us it was comfortable. It was clean and hygienic and this is what I actually prefer for my stays. But the WI-FI wasn't good and we had some issue with service too.

My wife and I paid another visit for our anniversary, the manager and his staff pulled out all of the stops for us they secretly decorated our room for our special occasion, flowers and wine etc. The staff are so friendly and professional it is always such a lovely hotel to stay. The shopping is great and the lovely Robinson shopping mall is only 2 minutes walk. What a great place to stay as the airport is not far either.

Stayed for one night as leaving early for the airport. The hotel is tired and needs updating. The bed is hard and the traffic noise meant that we didn't get much sleep. The air conditioning was very old and made lots of noise. We paid in full the night before so we could get away at 5am to catch our plane. However, the receptionist wanted us to wait whilst our room was checked. As there is no room bar what were they checking?? We couldn't wait as our taxi had arrived and reluctantly she let us go. What was that all about??

I always booked at this hotel every time i arrive or depart from vacation (depends in availability of rooms). Very close to malls, manila bay and other establishments. In my experience staff are friendly and accommodating. So far no issues for me.

Due to delayed flights and missing a connecting flight in Manila the airline put us in this hotel for the night. The rooms are old and there is an exposed power point in the bathroom. The hotel is opposite a shopping mall but our room was above a karaoke bar which we could hear all night. I would recommend you avoid this hotel and opt for something located at the airport.

524 Pedro Gil cor, Adriatico St Manila

Hotel highlights

  • Walking distance to Baywalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Ermita within a short walk of Baywalk, Palm Plaza Hotel is within a mile (2 km) of other popular sights such as Rizal Park. This 133-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center. Located centrally in Manila, it's also close to SM Mall of Asia and San Agustin Church.


Continental breakfast is offered for a fee each morning from 6 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Palm Plaza Hotel's 133 rooms are air-conditioned and provide minibars, free newspapers, and phones. Guests can expect free WiFi and cable TV. Free toiletries are also included.

Property features

Palm Plaza Hotel features free WiFi in public areas, a conference center, and a business center. Airport transportation is made easy with an airport shuttle during limited hours for PHP 1200 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a computer station and wedding services.

Room options

Deluxe Double Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 251 reviews