Rooms are too small. Paid extra to check in earlier In the day
Wifi is worst mobile signal is 1 bar to none, room has lots of bit damage. Didn't expect like this
the hotel is too old and smell not good. But very convenient and good service.
Just the right place for me and my friend. Just a walking distance to a lot of fast food restaurants. Staff members were polite and helpful.
Very bad area especially at night. Don't booked this room when you get there you get a room with 'NO WINDOW' once you ask where is the window they tell you it's NOT included and you have to upgrade. The food is horrible. Breakfast was disgusting and we got sick. The ham is expired. The dinner is saved from left overs. The hotel front desk will ask for all your keys back for the room and will not check you out until you get them back from the room. They treat you like your going to steal their stuff. The airport shuttle they charge is waaaaay over priced and you are better off taking a cab. Very bad bad area. The casino has NO VENTILATION. prices is good but not worth the headache, stress, additional commute and lack of safety.
For the price you can not beat it. Guess...i should not complain...if it is not the best location? It is quite far from the airport,but the Hotel does offer shuttle service to 2 malls.They have fresh seafood [best to get that rather than steak or beef] Rooms offer 2 outer doors,so very quiet and peaceful here in the hotel.The food...especially seafood is excellent. Gambling Casino in the hotel....along with live music. Staff has been great here.
Located in Santa Cruz, Manila Grand Opera Hotel is a leisurely stroll from popular sights such as Far Eastern University and Quiapo Church. This 205-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free valet parking.
Enjoy dining at one of 2 onsite restaurants including Circa 1900 Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.
All 205 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. 21-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer free toiletries and slippers. Free bottled water, safes, and desks are also available.
At Manila Grand Opera Hotel, guests have access to an outdoor pool, a sauna, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for PHP 1000.00 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Rooms are too small. Paid extra to check in earlier In the day
Wifi is worst mobile signal is 1 bar to none, room has lots of bit damage. Didn't expect like this
Hi, We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for your next stay. Thank you and have a nice day.
the hotel is too old and smell not good. But very convenient and good service.
Hi, We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for your next stay. Thank you and have a nice day.
Just the right place for me and my friend. Just a walking distance to a lot of fast food restaurants. Staff members were polite and helpful.
Hello, Thank you very much for your feedback. It's good to know that our Hotel staffs were able to make you comfortable. We are already looking into the matters that needs improvement. Have a nice day and best regards.
Very bad area especially at night. Don't booked this room when you get there you get a room with 'NO WINDOW' once you ask where is the window they tell you it's NOT included and you have to upgrade. The food is horrible. Breakfast was disgusting and we got sick. The ham is expired. The dinner is saved from left overs. The hotel front desk will ask for all your keys back for the room and will not check you out until you get them back from the room. They treat you like your going to steal their stuff. The airport shuttle they charge is waaaaay over priced and you are better off taking a cab. Very bad bad area. The casino has NO VENTILATION. prices is good but not worth the headache, stress, additional commute and lack of safety.
For the price you can not beat it. Guess...i should not complain...if it is not the best location? It is quite far from the airport,but the Hotel does offer shuttle service to 2 malls.They have fresh seafood [best to get that rather than steak or beef] Rooms offer 2 outer doors,so very quiet and peaceful here in the hotel.The food...especially seafood is excellent. Gambling Casino in the hotel....along with live music. Staff has been great here.
Sir/Madam, We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for you and our other guests. Thank you and have a nice day.