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Franchise One Hotel

3.0 star property

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Photo gallery for Franchise One Hotel

Exterior
Family Room | Premium bedding, in-room safe, individually decorated
Lobby sitting area
Front of property
Bathroom shower

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230
  • Place, Ayala Center
    ‪9 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪9 min walk‬
  • Place, Glorietta Mall
    ‪17 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated

Family Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

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About the neighborhood

Makati

Located in Makati Central Business District within a short walk of Greenbelt Shopping Mall, Franchise One Hotel is within a mile (2 km) of other popular sights such as Glorietta Mall. This 3-star hotel has 28 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Legazpi Active Park - 6 min walk - 0.4 miles
  • Ayala Center - 9 min walk - 0.5 miles
  • Greenbelt Shopping Mall - 9 min walk - 0.5 miles
  • RCBC Plaza - 13 min walk - 0.7 miles
  • Glorietta Mall - 17 min walk - 0.9 miles

Getting around

  • Libertad LRT Station - 3 min drive
  • Manila Pasay Road Station - 7 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 24 min drive

Restaurants

  • ‪Manmaru - ‬1 min walk
  • ‪Little Tokyo - ‬2 min walk
  • ‪Izakaya Kikufuji - ‬1 min walk
  • ‪Yakiniku Kenshin - ‬2 min walk
  • ‪Shakey’s - ‬2 min walk

About this property

Franchise One Hotel

Guests of Franchise One Hotel enjoy free WiFi in public areas, spa services, and a TV in a common area. There's free parking, and an airport shuttle (available 24 hours) for PHP 950 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage.
21-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and safes are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: PHP 165 to 300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Plate
  • White Plate Cafe

Things to do

  • Books
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 450.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 450.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati

Frequently asked questions

Are free cancellation options available at Franchise One Hotel?

Franchise One Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Franchise One Hotel?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Franchise One Hotel on Jul 10, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Franchise One Hotel?

This hotel is situated in Makati Central Business District within a short 11-minute walk of Greenbelt Shopping Mall and also 17 minutes on foot from Glorietta Mall. You'll also find SM Mall of Asia and Fort Bonifacio within a short drive.

Is there parking available at Franchise One Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Franchise One Hotel?

Spa services at the hotel include deep-tissue massages.

Does Franchise One Hotel feature a casino?

No, Franchise One Hotel doesn't have a casino.

Is there an indoor pool at Franchise One Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Franchise One Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and Thai massages.

Are there hot tubs at Franchise One Hotel?

No, this hotel doesn't have a spa tub.

Does Franchise One Hotel have a restaurant that serves breakfast?

Yes, Franchise One Hotel serves breakfast (local cuisine) for a surcharge each morning at White Plate.

Does Franchise One Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Franchise One Hotel.

Are there connecting rooms at Franchise One Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Franchise One Hotel?

The closest major airport to Franchise One Hotel is Ninoy Aquino Intl. Airport (MNL), which is 6.5 mi away (24 minutes by car).

Are there rooms with balconies at Franchise One Hotel?

No, you won't find guestrooms with balconies at Franchise One Hotel.

Franchise One Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 81 reviews
Rating 8 - Good. 26 out of 81 reviews
Rating 6 - Okay. 24 out of 81 reviews
Rating 4 - Poor. 12 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

YOICHI

Disliked: Property conditions & facilities
全体的に古いです。アクセスは良く便利でした
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
立地もよく、静かで良い
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Room comfort
立地上うるさい所かと思いましたが、２重窓になっており、静かでした。
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地とコストパフォーマンス良い。

マカティの常宿。 徒歩1分内にリトル東京,マカティスクエアがあり、数分歩けばモールやコンビニもあるのでロケーションはとても良い。 マッサージやJTV も多い。 このホテルをベースにマカティ市内はもちろんマニラやオルティガスにも足をのばせる。 大通りから10mくらい引っ込んいるので静かです。 部屋はベッド周りに余裕があり、 広く感じる。 虫が以前は時々出没していたが今はなく清潔感が良くなった。 窓が小さいのが残念です。 エアコンがセパレート式なので騒音は気にならない。 スタッフが皆、とても親切で気楽に滞在できるのが最高。 CP がとても良い。
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

akio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とてもべんり

都心から ちかい
Stayed 7 nights in Jun 2018
Verified

10/10 Excellent

akio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利
Stayed 4 nights in Jun 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

ひとり旅

フロントのお姉さんは愛想良くルームサービスも綺麗にしてるようですが唯一非常に気になったのがゴキブリが多い、その事を伝えたのですが改善されず、出来ない？ ホテルはlittle東京にも近く日本食には困らないのですが相変わらず排気ガスがすごい！
Stayed 8 nights in Mar 2018
Verified

6/10 Okay

HIDEYUKI

Liked: Staff & service, property conditions & facilities, room comfort

清潔感があり、コストパフォーマンス抜群。

客室、ベッド、シャワールームとトイレ全て綺麗に維持されていて清潔感は問題ないが、害は無いと思うが小さいゴキブリが時々見かけられたのが残念。これがなければコストパフォーマンスは抜群。 エアコンもセパレートタイプで騒音がないので快適でした。 冷蔵庫も設置されており買い物をした飲料、食品の保管ができてうれしい。 シャワーも水量、温水共に問題なし。 場所がリトル東京の目の前なのでショッピングや外出にも困りませんでした。 朝食は別料金ですがロビーで食べるか、部屋か選択できるので朝早いチェックアウトでしたので ルームサービスで部屋で食べるのが便利だと思う。 何より、スタッフがフレンドリーでとても親切なので気楽に宿泊できました。
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worse hotel

really bad!
Verified

2/10 Terrible

Rocky

このホテルに泊まれませんでした

当日、このホテルにチェックインをしようとした際に徒歩数分の他のホテルに誘導されました。理由はホリデーだから部屋が無いと言う事でした。
Verified

4/10 Poor

N

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Affordable hotel in a good location but...

I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.
Verified

4/10 Poor

eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located.

Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

エアコンが・・・

5日間滞在しました。エアコンは入室時に自動起動するはずですが毎回スイッチが入らず、その都度フロントから来てもらってリモコンで電源オンするという事に・・・。さすがに3日目からはリモコンを常備してくれました。それ以外は料金は安いし及第点です。
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

リトル東京に近くて便利だが少々難あり、慣れると苦にならなくなる？

サービスとフレンドリー性が落ちたように思う。ラブホテル化してきている様にも思われる。小さなゴキブリが相変わらず多い。部屋でWi-Fiが使えないのが難。チェックアウト後に荷物を預かって貰うのが有料でデポジットまで必要。
Verified

6/10 Okay

Toshiyuki

まずまず

コンパクトなホテルで、部屋もお洒落な色使いの部屋でしたが、チェックインに20分ほど時間を取られたのは残念でした。値段はリーズナブルですので、完璧わ求めなければまずまずのホテルだと思います。
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Have seen better

No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
料金が安いことを除けば、特に良いところがないが、ビジネスホテル感覚で利用するなら問題ないだろう。 ただし、部屋に蟻がいて、寝ている間に顔を噛まれた。
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. It is a nice hotel for one night. Good eateries nearby and a very safe location
Verified

6/10 Okay

Verified traveler

Basic accommodation, convenient for my needs at a very reasonable price without too much frills
Verified

10/10 Excellent

emj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

been there last year and this month october 2015 very nice , relaxing and comfortable .. i will go back there whenever im in manila 👏👍
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

　値段の割には、いいホテル
Verified

8/10 Good

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、いいホテル

・全体的によかった。 ・TVが日本語放送がない点がマイナス。 　（このホテルより格下のホテルには、NHKのBS1、BS2が見れるとこがある。） ・ちょっと激しい雨が降ると、ホテルの前の道が雨水がたまる。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

　きれいで清潔感がある

　全体的には、きれいで清潔感がある。 　部屋のシャワーも熱いお湯が出てＯＫ 　フリーＷＩＦＩがロビーでしか使えないのが不便 　ケーブルＴＶに日本語放送（ＢＳ1等）がないのがマイナス 　次回も利用したい。 　　
Verified

8/10 Good

Verified traveler

Liked: Staff & service

場所はOK

価格的にも、地理的にもよいと思います。