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Ritz Grand Hotel Mandalay

4.0 star property

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Photo gallery for Ritz Grand Hotel Mandalay

Lobby lounge
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Reception
Couples treatment rooms, body treatments, aromatherapy, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
42nd St, between 60st 62St, Mahar Aung Myay Township, Mandalay, 05011
  • Place, Yadanarpon Diamond Plaza
    ‪4 min drive‬
  • Place, Mahamuni Buddha Temple
    ‪5 min drive‬
  • Place, Mandalay Palace
    ‪6 min drive‬
  • Airport, Mandalay (MDL-Mandalay Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • Mountain view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • Mountain view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Mandalay

Ritz Grand Hotel Mandalay places you within 3 miles (5 km) of popular attractions like Yadanarpon Diamond Plaza and Mahamuni Buddha Temple. This 70-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mandalay Marionettes Theater - 4 min drive - 2.3 miles
  • Yadanarpon Diamond Plaza - 4 min drive - 2.4 miles
  • Mahamuni Buddha Temple - 5 min drive - 2.6 miles
  • Mandalay Palace - 6 min drive - 4.0 miles
  • Kuthodaw Pagoda - 7 min drive - 3.9 miles

Getting around

  • Mandalay Central Railway Station - 13 min drive
  • Mandalay (MDL-Mandalay Intl.) - 47 min drive

Restaurants

  • ‪Classic City Tea Saloon - ‬2 min drive
  • ‪Kung Fu - Chinese BBQ - ‬18 min walk
  • ‪Unique Myanmar Restaurant - ‬14 min walk
  • ‪Dad’s B.B.Q 63 - ‬9 min walk
  • ‪Hot La La - ‬16 min walk

About this property

Ritz Grand Hotel Mandalay

Guests of Ritz Grand Hotel Mandalay enjoy a rooftop terrace, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a meeting room, a computer station, and express check-out.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Minibars, coffee makers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sky Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

RITZ GRAND MANDALAY
Hotel RITZ GRAND HOTEL MANDALAY Mandalay
Mandalay RITZ GRAND HOTEL MANDALAY Hotel
Hotel RITZ GRAND HOTEL MANDALAY
RITZ GRAND HOTEL MANDALAY Mandalay
RITZ GRAND HOTEL
RITZ GRAND
Ritz Grand Mandalay Mandalay
RITZ GRAND HOTEL MANDALAY Hotel
RITZ GRAND HOTEL MANDALAY Mandalay
RITZ GRAND HOTEL MANDALAY Hotel Mandalay

Frequently asked questions

Is free cancellation available at Ritz Grand Hotel Mandalay?

Ritz Grand Hotel Mandalay offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near Ritz Grand Hotel Mandalay?

This hotel is located in Mandalay, close to Yadanarpon Diamond Plaza, Mahamuni Buddha Temple, and Jade Market. You'll also find Shwenandaw Monastery and Kuthodaw Pagoda within a short drive.

Is there parking available at Ritz Grand Hotel Mandalay?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Ritz Grand Hotel Mandalay?

Spa services at the hotel include aromatherapy, body treatments, and mani/pedis.

Does Ritz Grand Hotel Mandalay feature a casino?

No, Ritz Grand Hotel Mandalay doesn't have a casino.

Will I find an indoor pool at Ritz Grand Hotel Mandalay?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ritz Grand Hotel Mandalay?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and turndown service.

Are there hot tubs at Ritz Grand Hotel Mandalay?

No, this hotel doesn't have a spa tub.

Does Ritz Grand Hotel Mandalay have a restaurant that serves breakfast?

Yes, Ritz Grand Hotel Mandalay serves free on-the-go breakfast at Sky Restaurant each morning.

Will Ritz Grand Hotel Mandalay allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ritz Grand Hotel Mandalay.

Are there connecting rooms at Ritz Grand Hotel Mandalay?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Ritz Grand Hotel Mandalay?

The closest major airport to Ritz Grand Hotel Mandalay is Mandalay (MDL-Mandalay Intl.), which is 23.8 mi away (47 minutes by car).

Are there rooms with balconies at Ritz Grand Hotel Mandalay?

No, you won't find guestrooms with balconies at Ritz Grand Hotel Mandalay.

Ritz Grand Hotel Mandalay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities
Unbelievably, the hotel was actually under construction and not open when we got there. It's been almost a month and we have not gotten our money back.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nuttakul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar is fantastic!
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient, safe and the staff friendly. Plenty of restaurants within a minutes walk or a 6 minute taxi ride. The hotel was also very clean, had a restaurant on lication andca soa.
Stayed 6 nights in Nov 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Jade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay, not great location

A little far from the action in Mandalay. I stayed because I had a late flight in and was meeting friends. I thought it was arranged for me to stay in their room but apparently not, this was for sure their fault and not the hotels. However they paid around $50usd for the night and when we asked to have an extra bed or a cot it was going to be another $25usd. I arrived at 10pm and we were leaving at 5am. Because of the time it was going to take to get another bed set and I'd been traveling for 30+ hours I ended up just getting a room myself, I ended up booking online because it was way cheaper at $41usd than the price they could offer me. I asked if there was any way they could do a half rate because I wasn't getting into the room until 11pm and leaving at 5am, so $41usd for 6 hours seem outrageous. They wouldn't budge on the price at all. If it hadn't of been far from other accommodation and so late at night I would have gone and found someplace else. For the short amount of time I was in the room it was nice. I just think that with the location and so many other options available in Mandalay for better price with same amenities you can find better.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the top floor was a real blessing because 1) there is not very much around the hotel, and 2) because they served simple and tasty food.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security is really good for the rooms, this is a newer property so everything was working really well. Staff knew their work very well.
Stayed 1 night in Jan 2020

8/10 Good

Reg, Denmark, Iowa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is newer. Staff is excellent. Location is away from the city, so need to take a ride in a taxi to experience downtown. Did not have much to do after daily tours because of location. For some reason everyday about 6 am the power went off for a couple of minutes. Has a sky bar with great views of area.
Stayed 3 nights in Jan 2020

8/10 Good

Farnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

The suns rise view from the hotel room was stunning. Also the WiFi was one of the strongest I’ve seen in Myanmar.
Stayed 2 nights in Jan 2020

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and stay

My stay began with a really early check-in at 6am, which I really appreciated and also allowed me to watch the amazing sunrise from my room. The room was a great size, quiet and extremely clean. The bathroom was lovely too! The view from the Sky Bar and restaurant was amazing. I enjoyed dinner one night in the restaurant and the service was excellent. There was a great selection at breakfast too. I checked out at 5:30am and received a breakfast box for my boat journey to Bagan which was a lovely evening touch.
Stayed 2 nights in Jan 2020

8/10 Good

P, Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good roof top bar and view over the city Mandalay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Sharvil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. The hotel staff was very friendly and helpful. There is a complimentary breakfast from 6-9 each morning which was a great start to the day. The hotel is about 2 km from the palace and located on a quiet street. Rooms were large and very clean. AC worked well and shower was great with good water pressure. Would absolutely recommend to everyone, great value for the price.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a 1 night stop over.

Lovely staff. Roof top bar is sweet - considering there is not that much in Mandalay.
Stayed 1 night in Dec 2019

10/10 Excellent

youngsup

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean tidy well managed !

one of our co-worker stayed ther for few months. And this is the place where he can stay long-term. The owner staying in this hotel, and he take care well. Extreme clean, good breakfast (omelete), clean dishes. JB will def stay again here.
Stayed 1 night in Dec 2019

8/10 Good

divina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel itself is clean, the view is excellent, the food is good. The only thing that made me make a bad review was had a shower and had a very small stain on the towel due to a faded hair dye. The hotel staff insisted for us to pay 5,000 kyat. Towels are expected to have some dirts for we sometimes used it to wash feet, to wipe floors etc... had been traveling extensively and had been to probably a thousand plus hotels but had never met a scenario as that. If it had been big and would be considered unusable I would gladly pay for it. But aside from a very small area so faded you couldn’t even see it unless you look at it closely. Towels are expected to get dirty. The amount they ask for is not that would matter a lot. It’s the way they handled the situation. How much would they collect in a day for minicule situation as that. If you don’t have a treated hair or won’t used any of their available for the guest as part of what you pay for go ahead and stay in this hotel. But I would advice my friends and family to stay away to avoid similar situation. I was wondering later why I forgot to leave a tip in the room which I normally do and will just hand it over to them in the reception only to realized that this would happened. Likewise had some questions regarding airport whereabouts the staff could not even give an answer. When you catered for foreigners at least have someone available to help out customers.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel for three nights in November. Staff they were absolutely fantastic. I'm planning trips offered great suggestions and help me out either booking tickets or arranging early breakfast for when I was up early. The hotel was super clean and the gym downstairs was excellent. I've booked a hotel purely for the latter. A few things I would suggest though, be careful of the bar upstairs they listed cheap prices in local currency but I got charged in US dollars which inflated my bar bill. In regards to the soundproofing in the hotel it isn't fantastic so should you have noisy neighbours you might find yourself kept up late. In terms of distance form the town, it is a little way out. Use the GRAB app to order tuktuks or taxi's - otherwise you get ripped off 4k Kyat when it should be 2k Kyat.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms , terriffic staff and a great rooftop bar
Stayed 4 nights in Nov 2019

10/10 Excellent

Jeffery L Myers

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Great stay
Stayed 4 nights in Oct 2019

10/10 Excellent

MIchael

Stayed 1 night in Oct 2019

10/10 Excellent

Monique P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Mandalay

My only regret about staying at this hotel was that I ONLY stayed one night. This was the epitome of cleanliness, friendliness and comfort. The staff is so wonderful and greeted me with the warmest smiles. The room was perfect. Wonderfully hot shower with amazing water pressure. The bed was a dream! The breakfast buffet is nice as well. I enjoyed my breakfast with a view as it’s served on the 11th floor of the hotel. I would definitely stay here again!
Stayed 1 night in Aug 2019

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, best part of the hotel is the bar, just stunning, dinner - food is delicious, not very pricey and good to chill at the sky bar. Definitely going back.
Stayed 4 nights in Aug 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities

Family holiday

Good clean hotel with excellent service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and service but only the problem for the second morning that the electricity keep turn off and on for a while
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is better than RGN in total services. However it should be more great if transportation get more alternative.
Stayed 2 nights in Apr 2019

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