The Mitre Hotel3.0 out of 5.0
Recent guest reviews
We came to watch the killers at the Manchester Arena. We found the hotel very easily. It’s in a beautiful location right next to the cathedral. Staff were lovely and very efficient. The whole place looks like it’s had a recent refurbishment or has been decorated as it was all very modern and trendy. The room was small but enough room to do everything you wanted to do. It had a shower, iron, ironing-board, huge tv on the wall, looked like a brand new bed and tea and coffee making facilities. We slept like lambs and had a lie in, the bed was so comfy. The location of the hotel was perfect for Christmas markets, arena, Arndale Centre and car park. The hotel offers a discounted rate of £10 for 24 hours to park in the Q-Park Deansgate north which is a stones throw away. Absolutely perfect stay and will definitely return and definitely no hesitation in recommending! Thank you!
I am really in disappointment with the Reservation and Management Department for several issues I had during all my stay. I reported to the reception several times, from the first day that I couldn't have a shower , because of not hot water and broken heating, the Room in fact was really cold, I requested making a note to don't be disturbed in the morning in regards of room cleaning because the room was unprovided of any disturbing sign, but they have been keeping knocking the door, trying to get into the room for 5 times during early morning. No toilets paper was found in the toilet on my arrive. I made a complain to the reception asking for a refund duo to all the issues for all my 3 days of stay and still I couldn`t have a shower. They gave me an email to deal with my refund. They never answer back to me by phone by email they just keeping saying that the person in charge of my case was not available , I find this behaviour really unprofessional, unfair and mediocre as the service your offer. Avoiding a customer that asking the money back is not going to help your business but just show how miserable your service is. I am still waiting for my refund.
Great private hotel with lively bar! Really enjoying my stay good room view of the cathedral, bar and hotel staff very friendly and it's cold outside so I will be spending my time in the bar! Located in a great part of Manchester close to deansgate and the northern quarter 10/10 !
Stayed here for a weekend away in Manchester. Hotel is great and is In a perfect location. Booking again for the Christmas markets as the hotel is right next to them. Nicole at reception was very helpful when we asked for directions and even printed us a map
The photographs on the website misrepresent this hotel. I saw 2 of the rooms and they do not reflect the product the hotel is selling. First of all my booking for 2 rooms was cancelled (by mistake, apparently) and the staff did deal with this well. On arrival, the hotel looks good from the outside, a very old building, but once you enter inside you realise how dirty and unkempt the place is. The floors and stairs were full of dust and dirt (at this point I nearly walked out, but it was late and I needed to meet people to prepare for a conference the next day). Reception staff were very friendly though. My room (room 18) had lots of marks on the walls, holes in the door and walls, a broken window and looked generally dirty. The bathroom was awful: no hot water for a shower (even though I left the hot tap running for 10 minutes), there was black mould all over the tiles and around the bath, there was no mirror in the bathroom, no bath mat and a tiny little sink in the corner of the room. There was a very dodgy looking brown streak on the wall by the toilet roll holder, which i hope wasn't what I thought it was! The bed was the worst I have slept in: the mattress was so uncomfortable, the springs stuck out and 'pinged' every time I turned over. Finally, we went down for the cooked breakfast that I had paid £7 each for in advance, to be told there was no cooked breakfast as the kitchen wasn't ready! Luckily I managed to get that refunded and we went somewhere else. The reception staff were really helpful with getting the refund and the woman who was in the dining room was very apologetic about the lack of cooked breakfast (which of course was not her fault at all). Overall, I was very disappointed with the hotel -the only good thing I have to say is really nice staff.
We stayed at this hotel and found to be just perfect..great location in the shopping haven of Manchester..the room was spacious and clean really very comfortable.My wife has insisted that future shopping trips it is a must stay at the Mitre.We found the staff very friendly and helpful and looking forward to our next stay.
The Mitre is situated beside the cathedral in a surprisingly calm area. The staff is friendly and helpful. Remember that this is a low price hotel, we payed £59 for one night in a double room with bathroom. It's an old house with creaking floors but the room was clean and the bed ok. We have tried some hotels in Manchester and this was the best so far. We will try to book here again next time.
very disapointing hotel nothing like the pictures on booking.com at all!!! the rooms are awful we paid over 150 for just 2 nights and it wasn't worth it at all!! the bed was broken and sunk down on one side you may aswell slept on a mattress on the floor the bed was that low!. highly disapointing for the amount we spent here wouldn't recommend this hotel at all for couple break!!!
Me and my friends booked this hotel as we was in the area seeing a concert. At the time there was some renovations taking place and was looking great, it's a shame they wasn't done when we stayed as they looked really modern. There was three of us and were all happy with the service and the room, for the price and where it was located you couldn't really ask for much more! I've read bad reviews but decided to check it out for myself and glad we did! Would like to go back to see the improvements!
One of the best stays to date. The room was absolutely immaculate, the staff where very friendly and welcoming and the food was very good! I would certainly recommend the Mitre to my friends and family
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 946 reviews