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Crowne Plaza Manchester Airport

4.0 out of 5.0

Recent guest reviews

We decided to stay due to the closeness of the airport & free shuttle. The room was clean & spacious with free wifi. We paid extra for the breakfast which had a cereal bar, cooked English breakfast & a healthier continental breakfast. Was a little disappointed with the temperature of the English breakfast being only warm but everything else was good. Would stay there again.

I stayed overnight to catch a flight home the next morning. The room was large and very comfortable with nice furniture and a wide screen HD TV. The bathroom was well equipped with toiletries and a shower cap and large towels. There is a towel warming bar but it didn't seem to work when I turned on the switch to warm it up. There are tea making facilities and complimentary bottled water, but I had to search the whole room to find a plug for the tea kettle. I ate in the Sampan restaurant which serves Asian food, and the meal was excellent, though pricey.

Very good hotel, clean rooms, comfortable, pleasant amenities, friendly and helpful staff, absolutely no complaints, would heartily recommend to fellow travelers, wish I had had more time to languish in the room and enjoy the hotel's other features. Would have wished for a couple of extra amenities including coffeemaker, mini bar ... a little overpriced in my view, but this was my second stay, so clearly the positives outweigh any minor negatives.

Hotel was clean, the shuttle service was reliable. Staff were friendly.

...and this fit the bill. The room was very nice, the staff was professional, there were several different meal options onsite and the hotel shuttle service to the airport was efficient and easy to use. It was a little on the expensive side, but that's to be expected at an airport business-type hotels. My only complaint was that wi-fi was not only not free (this was not a surprise), but it was very expensive. The Manchester airport offers one free hour of wi-fi -suggest you do your surfing there.

Clean and convenient. Staff somewhat miserable. The location is great for Manchester airport.

Hotel was conveniently situated for me to get to the airport early the following morning. My only inconvenience was that the first room key did not work so I had to take luggage back to lobby to get another. Other than that, the room was comfortable, clean, and little extras such as chocolates, water and sleep aid perfumes were in the room. The following morning, coffee and tea were in the lobby, and a free shuttle driven by a really friendly, and helpful driver. Will definitely go back

This was my second visit to this hotel, and I found it as comfortable and convenient as it was two years ago. Take the train to the Manchester Airport and phone for the shuttle. Since the hotel is literally on the airport grounds they can pick you up or drop you off in a matter of moments. They clearly have mastered the art of airport accomodations. The restaurant with early bird buffet is perfect for getting a great start on the day. Hotel staff was superb from the very patient staff at the front desk to the cleanliness of the room. Again, front desk staff and management could not have been kinder, nor more accomodating. I like to fly home from UK from Manchester-save the long trip back to London.

Great hotel and easy to get to the airport with a free shuttle bus!

we were only able to stay for one night to enable us to get flight to orlando on time and reduce travel time.

Surprisingly had to pay 9.90pounds for breakfast . Very convenient location.I arrived at night so unable to give overall impression.

Great room service. Dinner just OK. Room tiny. Breakfast awful. Will not stay here again.

We were just over nighters,having traveled over night from Boston to Manchester UK. We were tired,the hotel curtesy Bus took a long time to arrive ,the slidding door next to the curb was broken we had to board from the Rd. side. There was no porter to help with baggage on arrival. The room smelt of tobaco smoketerribly.The phone and hairdyer were broken.The internet USB wasn't in the drawer or wardrobe,where the notice said it would be. The bedside tables were dirty ,with food . When we compained the PR man tried very hard to make ammends. The room was seedy ---the whole place needed a face lift. The bed was comfortable. A disapointment.

Very convenient to airport with a shuttle service.In room dining menu tasty and resonable.

Well no outlets in the room. I couldn't charge my cell or laptop. Room are small. First room I was given was at the very end of the building. Water was backing up in the sink and the bath tub. I had to play with the flush few times. Room service was good. Saturday and Sunday service was slow. I would not recommend this hotel to anyone travelling from US.

I was quoted $97.15 but paid almost twice that amount at $173.38. I was shocked at the difference. That is my only complaint. I would recommend the Hotel if it were not difference in price Ouch! I was also placed on the farthest point away from the desk.

No Breakfast was included and we thought that it was.

Convenient location to stay the night before a morning flight. Room was small and you pay for the location by having the continual jet takeoff noise. If you can get past that, the food was good, but pricey, in the Asian restaurant. The pub food was also good as well.

The experience started out poorly with a surly suttle bus driver who did nothing to make us feel welcome. The initial impression was continued by the check in staff of one person who took forever to check in the people waiting in line. In addition there was no person staffing the Priority Club check in desk and that was like adding insult to injury. The trend in poor service contiued in that the check out process took way to long. Again they had one person on the desk and a line of six plus people waiting to check out. Then the shuttle bus was full for three rotations so I ended up walking to Terminal 2 rather than wait. The room was acceptable but the high cost of internet access (15 pound sterling) was a rip off and the lack of service staff was completely unacceptable.

Location of the courtesy phone in the airport to call for the shuttle was difficult to find. We ended up taking a taxi. The check in personel were a bit hurried but no big problem there. The Asian Fusion restaurant was great.

Room options

Deluxe Room

Full 1 | King 1 | Sleeps 2

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Club Room

King 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Guest reviews for Crowne Plaza Manchester Airport

Everyone (1) Business (4) Couples (7) Family (4) Other (4)
4

great location to airport.

Everyone

We decided to stay due to the closeness of the airport & free shuttle. The room was clean & spacious with free wifi. We paid extra for the breakfast which had a cereal bar, cooked English breakfast & a healthier continental breakfast. Was a little disappointed with the temperature of the English breakfast being only warm but everything else was good. Would stay there again.

By on Apr 5, 2016

5

excellent airport hotel

Singles

I stayed overnight to catch a flight home the next morning. The room was large and very comfortable with nice furniture and a wide screen HD TV. The bathroom was well equipped with toiletries and a shower cap and large towels. There is a towel warming bar but it didn't seem to work when I turned on the switch to warm it up. There are tea making facilities and complimentary bottled water, but I had to search the whole room to find a plug for the tea kettle. I ate in the Sampan restaurant which serves Asian food, and the meal was excellent, though pricey.

By on Jul 14, 2014

4

crowne plaza

BusinessTravelers

Very good hotel, clean rooms, comfortable, pleasant amenities, friendly and helpful staff, absolutely no complaints, would heartily recommend to fellow travelers, wish I had had more time to languish in the room and enjoy the hotel's other features. Would have wished for a couple of extra amenities including coffeemaker, mini bar ... a little overpriced in my view, but this was my second stay, so clearly the positives outweigh any minor negatives.

By on Oct 9, 2013

4

very reliable.

Singles

Hotel was clean, the shuttle service was reliable. Staff were friendly.

By on Oct 3, 2013

4

needed hotel near airport

Couples

...and this fit the bill. The room was very nice, the staff was professional, there were several different meal options onsite and the hotel shuttle service to the airport was efficient and easy to use. It was a little on the expensive side, but that's to be expected at an airport business-type hotels. My only complaint was that wi-fi was not only not free (this was not a surprise), but it was very expensive. The Manchester airport offers one free hour of wi-fi -suggest you do your surfing there.

By on Sep 22, 2013

4

good hotel

BusinessTravelers

Clean and convenient. Staff somewhat miserable. The location is great for Manchester airport.

By on Sep 4, 2013

5

next leg of the journey

Singles

Hotel was conveniently situated for me to get to the airport early the following morning. My only inconvenience was that the first room key did not work so I had to take luggage back to lobby to get another. Other than that, the room was comfortable, clean, and little extras such as chocolates, water and sleep aid perfumes were in the room. The following morning, coffee and tea were in the lobby, and a free shuttle driven by a really friendly, and helpful driver. Will definitely go back

By on Jun 27, 2013

5

perfect night before a flight

Families

This was my second visit to this hotel, and I found it as comfortable and convenient as it was two years ago. Take the train to the Manchester Airport and phone for the shuttle. Since the hotel is literally on the airport grounds they can pick you up or drop you off in a matter of moments. They clearly have mastered the art of airport accomodations. The restaurant with early bird buffet is perfect for getting a great start on the day. Hotel staff was superb from the very patient staff at the front desk to the cleanliness of the room. Again, front desk staff and management could not have been kinder, nor more accomodating. I like to fly home from UK from Manchester-save the long trip back to London.

By on Mar 11, 2013

4

quick visit!

Families

Great hotel and easy to get to the airport with a free shuttle bus!

By on Feb 6, 2013

4

good clean room & comfortable

Couples

we were only able to stay for one night to enable us to get flight to orlando on time and reduce travel time.

By on Jul 9, 2012