Holiday Inn Manchester West

This was a business trip so was not in the hotel for very long. But as with most holiday inn hotel this did the job. It was clean and tidy. Food was probably micro waved and prepared, well it certainly tasted that way. Staff friendly. As always a little disappointed that breakfast doesn't open early, so need that again.

Found this hotel to be a decent location, nothing more than a 20 minute walk to the centre but I found the stay in the hotel itself to be poor. First of all I was on the ground floor in a handicapped room and had emergency pull systems hanging and in your way, a door connecting to the next room. gaps around all doors so you heard everything in the hallway. When someone moved upstairs the floors creaked and woke you up. The bed was far too soft and to cap it all security was a little lacking as the door leading to the bedrooms on the 1st floor was left open and anyone could access the hallway to the rooms. Breakfast was basic but OK, however I was not offered a coffee, only told to sit down and nothing else. I'd have to think long and hard if I was to ever return to this hotel and wouldn't be my 1st choice.

It's quite far from Manchester city center and traffic by car to the city center early morning is really bad. The reception staff were very friendly. The room was pretty standard and quite small for my liking. The furniture were quite outdated and the room was facing the street, hence quite noisy during the night. Room was clean and bed was ok. I had an ok night (too much noise overnight and bad temperature in the room). The breakfast was standard and staff were very attentive.

Located in a run down part but close to the city, it seems kinda dangerous but it's not. Not much around it but the city is not a long walk away or about 8 quid in a taxi. Breakfasts can get a little boring after a while but Grant is a top chief and with a little chat to the lovely ladies in the dining room things can be changed for you. Dan on the front desk can solve anything. Building is run down, but the guys and girls that run this holiday inn, the ones that I encountered anyway more than made up for it. Sainsbury's and a basic shopping centre plus a fuel station selling alcohol 24/7 within 10 min walk.

Very quiet, a little outside of the city centre so far or taxi required BUT staff could. It have been more helpful or friendly, parking on site, easy to get to from motorways and ring road, all in all a great place to stay. Room was clean, possibly a little on the small side

Didn't enjoy this place. The location is poor - effectively in an industrial area. The hotel rooms are very tired and dated.... and for £120 for a night, that's not good enough. I had to wait to check out while all the front desk staff were having a chat in the office behind reception - I didn't even get an apology when someone finally emerged. I would not stay again as there are plenty of better options.

Stayed here due to attending a wedding the following day and had a wonderful time! Everyone we came across was friendly and professional. Nothing was too much trouble, even when my friend decided he wanted a chat with the night receptionist at 4am! Clean hotel, great breakfast, and all round lovely rooms. Deputy manager even managed to sort out my special requests for my room! Will always stay here when visiting Manchester!

Don't think I would stay here again by choice. It's only ok but did just about serve the purpose for us, only in the fact that we had a clean bed to sleep in. Apart from that I would say the place is awful. The staff were very un friendly and in fact downright ignorant. Break fast was a real disappointment. It was self service of mostly in edible dried up food. Although I have to say the bacon was lovely but that was all I had as everything else looked so disgusting. Even the toaster was a waste of time. 1 toaster between everyone!! Not good enough. Different people had to keep running around looking for staff to replenish bread to make toast. This is really quite a grim place on a busy road. I did not see one staff member smile. Would have to be desperate to stay here shsin

We stayed one night at this hotel. As others have said, it is on a fairly main road in an area where there is currently a lot of building and road works. It is about 10 minutes drive from Manchester centre - we took a cab which cost £10. It has a large secure free car park which is good and road noise was not a problem. The checkin staff were pleasant. Our room was smaller than average for HI and everything was rather cramped. The bathroom was reasonable with a small bath and shower incorporated. We found the mattress on the bed too firm for our liking and uncomfortable. The airconditioning was very good (it was a very hot day) and the breakfast was also good. The decor in the hotel is showing its age and would benefit from being refurbished. Overall this is a reasonable hotel - and generally cheaper than those in the city centre - but I will go elsewhere in future because of the firm mattress which interfered with sleep.