Alba Queen Hotel - Ultra All Inclusive

5.0 star property

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Photo gallery for Alba Queen Hotel - Ultra All Inclusive

Staircase
Property video
On the beach, sun loungers, beach umbrellas, beach towels
Waterslide
3 restaurants; breakfast, lunch, and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Tilkiler Mevkii Erhan Demir, Bulvari P.Kutusu: 6 Colakli, Manavgat, Antalya, 07610
  • Place, Side West Beach
    ‪3 min walk‬
  • Place, Genel plaj
    ‪3 min walk‬
  • Place, Süral Shopping Center
    ‪19 min walk‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪57 min drive‬

Room options

Family Room Land View

  • Garden view
  • 441 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior Room Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Standard Room Land View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Standard Room Sea View

  • Sea view
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Side

Alba Queen Hotel - Ultra All Inclusive places you within a 5-minute walk of Side West Beach and Genel plaj. This 324-room, 5-star property has conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Side West Beach - 3 min walk - 0.2 miles
  • Genel plaj - 3 min walk - 0.2 miles
  • Süral Shopping Center - 19 min walk - 1.0 mile
  • Aquapark - 4 min drive - 2.1 miles
  • Evrenseki Public Beach - 5 min drive - 2.4 miles

Getting around

  • Antalya Intl. Airport (AYT) - 58 min drive

Restaurants

  • ‪Foyer Bar - ‬11 min walk
  • ‪Alba Resort Hotel - ‬3 min walk
  • ‪Alba Royal Cubana / Küba A' la Carte - ‬5 min walk
  • ‪Alba Royal Hotel Alatan Restaurant - ‬1 min walk
  • ‪Alba resort aqua pool lounge bar - ‬5 min walk

About this property

Alba Queen Hotel - Ultra All Inclusive

Guests of Alba Queen Hotel - Ultra All Inclusive enjoy a full-service spa, a nightclub, and an indoor pool. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this all-inclusive property include an outdoor pool, a children's pool, and a gym.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, balconies, and coffee makers.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ana
  • Fish
  • Sunset Beach
  • Thai

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,823 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 buildings
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: TRY 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 11167

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Alba Queen
Alba Queen Hotel
Alba Queen Hotel Manavgat
Alba Queen Manavgat
Hotel Alba Queen
Queen Alba Hotel
Alba Queen Hotel Side
Alba Queen Side
Alba Queen Hotel All Inclusive Side
Alba Queen Hotel All Inclusive
Alba Queen All Inclusive Side
Alba Queen All Inclusive
Alba Queen Hotel All Inclusive
Alba Queen Hotel - Ultra All Inclusive Manavgat
Alba Queen Hotel - Ultra All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Alba Queen Hotel - Ultra All Inclusive?

Alba Queen Hotel - Ultra All Inclusive is an all-inclusive resort and rates come with all meals. Activities include mini golf, tennis, and water fitness classes.

Is free cancellation available at Alba Queen Hotel - Ultra All Inclusive?

Alba Queen Hotel - Ultra All Inclusive provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around Alba Queen Hotel - Ultra All Inclusive?

This property in Manavgat is within a 10-minute walk of Side West Beach and Genel plaj. You'll also find Aquapark and Süral Shopping Center within a short drive.

Is there parking available at Alba Queen Hotel - Ultra All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Alba Queen Hotel - Ultra All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, body treatments, facials, and mani/pedis.

Are there luxury amenities available at Alba Queen Hotel - Ultra All Inclusive?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach (direct access), and 3 restaurants at this property.

Does Alba Queen Hotel - Ultra All Inclusive feature a casino?

No, Alba Queen Hotel - Ultra All Inclusive doesn't have a casino.

Will I find an indoor pool at Alba Queen Hotel - Ultra All Inclusive?

Yes, this property has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Alba Queen Hotel - Ultra All Inclusive?

This beachfront property offers plenty of amenities for couples including a private beach (direct access), a beach bar, and 3 restaurants.

Does Alba Queen Hotel - Ultra All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Alba Queen Hotel - Ultra All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Alba Queen Hotel - Ultra All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Alba Queen Hotel - Ultra All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Alba Queen Hotel - Ultra All Inclusive.

Does Alba Queen Hotel - Ultra All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Alba Queen Hotel - Ultra All Inclusive?

The closest major airport to Alba Queen Hotel - Ultra All Inclusive is Antalya Intl. Airport (AYT), which is about 29.4 mi away.

Are there rooms with balconies at Alba Queen Hotel - Ultra All Inclusive?

Yes, every guestroom at Alba Queen Hotel - Ultra All Inclusive comes with a balcony and some offer sea and garden views.

Alba Queen Hotel - Ultra All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pedram

Liked: Cleanliness, amenities, property conditions & facilities
A good hotel. This was my second time staying at this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Bahar

Liked: Cleanliness, staff & service, amenities
Vandet i bruseren blev pludseligt alt for varmt og alt for koldt
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personale, bra renhold og god mat! Stranda var fantastisk, ikke en eneste stein. Perfekt for barn. Vi hadde et fint opphold her. Skulle ønske at det var litt flere aktiviteter for baby mellom 1-2 år.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes leckeres Essen , Sauber und super Service. Danke nochmals Animation Team
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Zanne Broe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig dejligt hotel

Rigtig godt hotel, god placering og super lækkert mad.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

muhammet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seneye tekrar gideceğiz ailecek.

Herkese merhabalar Antalya civarındaki otellerde rezervasyon yaptırdığımız zaman genelde tedirgin oluyordum. Bunun sebebi ise sunulan hizmetin kalitesi ve çalışan personellerin kalitesizliği ihtimalleriydi. Alba queen ile bunu aştık gibi. Otel gerçekten temiz personelleri güler yüzlü ve ilgililerdi. Herhangi bir sorun olduğunda hemen müdahale edip yardımcı olmaya çalışıyorlar. Pastane kısmını çok sevemedim ama yemekleri leziz ve taze. Tatile çıkıp kim kötü yemek yemek ister ki ? Alba queen bunun farkında ve özellikle akşam yemekleri çeşidi çok fazla. Suyu Berrak ayaklarınızın altında güzel güzel balıklar yüzdüklerini görebiliyorsunuz hiç taş Kayalık cam gibi geçici şeyler yoktu. Oteldeki bazı eşyaların eski olduğu belirli belli ama bu kalite etki eden bir neden değil ayrıca eşyaların biraz eski olması Fiyatı düşürücü gibi bu otele tam bir fiyat performans yeri de yapıyor çünkü Otel bu eşyaları yenilediği zaman bu sefer otelin fiyatları yükselmek zorunda kalacak ben buna hiç takılmadım Kimsenin de takılacağını zannetmiyorum önemli olan eşyalar bakımından temiz ve düzenli olması. Sonuç ; Ben ailece gittim toplam 7 kişiydik çok keyif aldık tam bir fiyat performans canavarı yemekleri güzel sahilli muhteşem pişman olmayacağınızı düşünüyorum.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel was amazing the only down fall was they didn't have entertainment because of covid 19. Apart from that it was an excellent holiday
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Worst reception service I have ever seen

No kids club, no entertainment, food is tasteless and worst of all is the reception staff. In the room says call 99 for anything called 5 times in 3 different days, NO answer and when complained about it at the reception they didnt want to hear. Waiters are very polite and helpfull but thats all about it. Good location and good beach.
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel muhteşem hizmet zaten 10 numara odalar tertemiz gayet güzel bir tatildi.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel! Alles schön sauber. Gutes essen.. Personal vielleicht mal ein wenig überfordert, da zu viele gleichzeitig etwas von einem wollen. Aber wenn man sich nicht zu schade ist selbst Getränke zu holen, fällt das nicht auf. Der Strand und die Anlage ist der Wahnsinn und jeden Franken Wert den er uns gekostet hat. Wir waren begeistert.
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Mehmet Suat

Liked: Cleanliness, property conditions & facilities, room comfort

Kesinlikle masaj spa kullanmayın

İlk girişteki rezervasyon durumu hariç hepsi iyi derecedeydi yemek konusunda başarılar tavuğa talim etmiyorlar hamam spa konusunda oldukça yetersiz Bence otelin kalitesine hiç yakışmıyor
Verified

10/10 Excellent

apo0738

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

hotel can tell just super*service eat meat room clean all super and cheap to this servis
Verified

8/10 Good

mourad

Godt ophold

Dejligt hotel samt mad på hotellet. Ren og pænt hotel
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nära strand

Dåligt mat. Fins ingen internet i rummet ...............
Verified

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GÜZEL

Otel personel ve hizmet olarak yeterli,odalar temiz,yemekler çeşitli ve leziz.Tekrar kalınabilir.
Verified

8/10 Good

M.Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sahilde Yürümek için Güzel.

Otelin gene mekanları soğuktu,Animasyon ise sıfır.Hala Orta Yaş gurubu miasafirlere tombala oynatmaya çalışıyor.Yemkler fena değil. Tatlılar ise zırva.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

NOT 5 star standard - very disappointed!

I was so disappointed. Myself and some friends stayed at this hotel to celebrate a 30th birthday - what a disappointment from the minute we tried to book in! To start off, we were told that the room we had booked on line was not available at this hotel ? but we would be given an alternative room. We agreed and went to unpack. I have stayed on other 5 star hotels in this area and have always been provided with robe. slippers, toiletries, alcohol in mini bar etc none of which were in our room. When I went to ask why the receptionist asked me "what I expected for the price I had paid and as I was only there for 1 night, it shouldn't matter". I explained that I was offended by his comments and asked to see the manager only to be told he WAS the manager!. There were many other people also complaining about various things so I know it was not only me! I went on to ask what entertainment was on that evening only to be told that there wasn't any. There was only 1 bar with a small TV in the corner, no music, no atmosphere or anything. Wifi was very hit and miss and we had to go and ask for assistance several times. It was not available in any rooms. On a positive note - the food was great and the 1 waiter working in the bar was super. I did fill in the questionnaire and asked someone to contact me as no Customer Relations staff were available during my stay. My friend certainly had a 30th birthday to remember. Shame it is for all the wrong reasons!
Verified

8/10 Good

diggers

Liked: Cleanliness, room comfort

Nice hotel good food but day activities nil

Been here 4 times. Nice clean hotel with good food but missing extras this year. Daytime animation not good we're lazy especially the lady who did nothing but flick her hair. No shooting no night water polo less discos no managers cocktail party. Bar staff all left due to new manager who does not talk to guests will not be returning again sorry alba you were great but now only good
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

..sehr grosses Hotel..

netter empfang..zimmer waren ordentlich...der Service auch...die kellner unaufdringlich aber kompetent...die reichhalige buffet musste einfach für jeden etwas bieten,wer etwas anderes behauptet,sagt die Unwahrheit :) das einzige,was ich tatsächlich zu bemängeln habe war,dass sich alle deutschn Urlauber streng daran hielten bitte auch all ihre Klischees jeden tag ordentlich zu bedienen..jede morgen um 6 lagen sämtliche Handtücher fein ordentlich auf alle liegen am pool und gleichzeitig auch am strand (weil man sich nicht entscheiden konnte wo man den tag letztendlich verbringen möchte ) verteilt....deswegen gilt mein dank diesmal ausschliesslich den deutschen Touristen..BRAVO habt ihr SEHR GUT gemacht !!!!
Verified

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Hotell i bra skick, rent o välskött. Trevlig personal. Dock stenhårda sängar och en aircondition som var ursel, dessutom stängde man av elen en natt, ingen sömn den natten... Restaurangbesök x två per vecka (findining?) var i princip samma mat som på buffen, dåligt med tanke på att man fick betala extra för att äta på dessa.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

2.5*, not 5*

On our recent visit to Alba Queen hotel, our hopes were high. Unfortunately, the expectations were not met in most areas. While the entertainment group and servers were friendly (albeit maybe overly so), the reception and guest relations were far from it. When we wanted to make a restaurant reservation, the reception staff directed us to the guest relations who was not present; when we finally managed to meet her, we heard that the restaurant had been booked for the next 4 days, way past our departure date. The most disappointing was the departure, when we were asked to pay 5euros for ordering the taxi to the airport. The fact that a) we didn't have cash and b) dealt in either Turkish lira (their local currency) or British pound (our currency) seemed to surprise the staff clearly offended them. The beds were as hard as rocks- not what you would expect from a 5* hotel, even by Turkish standards. All in all, the place was not bad, if you set your expectations low, and consider it to be a 2,5* resort.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk staff seemed overwhelmed even though the hotel wasn't particularly busy, but overall it was a nice place to stay.
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Ist wie ein altes 3 Sterne Hotel

Hotel liegt zwar sehr nah an Meer, aber das war dann auch schon alles positives! Das Essen ist eine Katastrophe . Das Buffet schaut aus und schmeckt auch so wie in einer Jugendherberge. Lieblos angerichtet. Obst einfach nur in große Schalen gepackt , Marmelade einfach in riesige Schälen . Ambiente ist auch quasi gleich Null. Ein typisches billig Hotel . Hat absolut keine 5 Sterne verdient. Sauna sieht aus wie aus den 80er Jahren , klein und schäbig. Die Bar wird abends Beklagter von den Kampftrinker die alles umsonst saufen wollen , sieht ja eh wie eine Trinkhalle am Bahnhof aus, total unschönws Licht... Würde niemals dort noch einmal hin...
Verified

2/10 Terrible

Baby Yigit

Disliked: Staff & service, property conditions & facilities, room comfort

Kein Kinderfreundliches Hotel

* Für Kleinkinder ein Alptraum: Zustellbett ja, Matratze nein. Nach der Erklärung ist das System so bei Alba Hotels ! Statt Matratze sollen Kinder über Decken schlafen ! Erstickungsgefahr ist ja egal. Auch nach der Reklamation keine Aktion ! * Sie buchen für 2, also Kind darf kein Handtuch bekommen, der soll ja letztendlich nicht duschen ! Nach der 2. Reklamation bekommt man ein 3. Tuch. * Die Angaben beim Expedia stimmt nicht über das Babyecke im Restaurant. Es ist nur Mikrowelle und Babykostwärmer. Kein Sterilisator, kein Püree. OK, die bereiten es vor, wenn man sich wünscht aber es hat 3 Tage gedauert bis es wirklich reibungslos lief.