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Raffles Makkah Palace

5.0 star property

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Photo gallery for Raffles Makkah Palace

Exterior
Property video
Panoramic Suite, 1 Bedroom (Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, City View

  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Partial Kaaba View)

Royal Suite, 2 Bedrooms (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite, 2 Bedrooms (Partial Kaaba View)

  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Deluxe Suite, 1 Bedroom (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Haram View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Bedroom (Kaaba View)

Panoramic Suite, 1 Bedroom (Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite, 1 Bedroom (Kaaba View)

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Partial Kaaba View)

Signature Suite, 1 Bedroom (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms (Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Villa, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Signature Villa, 1 King Bed

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Grand Suite, 1 King Bed with Sofa bed (Kaaba) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Makkah Clock Royal Tower, A Fairmont Hotel

Makkah City Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$174 nightly
The price is $210
Apr 18 - Apr 19
Total with taxes and fees
Makkah Clock Royal Tower, A Fairmont Hotel

About the neighborhood

Makkah

Located in Makkah City Center, Raffles Makkah Palace is next to popular attractions like Great Mosque of Makkah and The Clock Towers. This 226-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • The Clock Towers - 2 min walk - 0.1 miles
  • King Fahad Gate - 3 min walk - 0.2 miles
  • Kaaba - 6 min walk - 0.3 miles
  • Souk Al-Khalil - 7 min walk - 0.4 miles

Getting around

  • Makkah Station - 18 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Brew92 - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Mado مادو - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Raffles Makkah Palace

Renovated in 2024, Raffles Makkah Palace offers a full-service spa, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi and 42-inch LED TVs with digital channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, dining areas, and sitting areas are also standard. Private bathrooms are not ensuite; housekeeping is available on request.
Recreational amenities at the hotel include a health club.
Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Grand Suite, 1 King Bed with Sofa bed (Kaaba) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Makkah Clock Royal Tower, A Fairmont Hotel
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$174 nightly
The price is $210
Apr 18 - Apr 19
Total with taxes and fees
Makkah Clock Royal Tower, A Fairmont Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Majlis (Laventine)
  • Al Qasr
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Early check-in fee: SAR 250
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 1000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Early check-in fee: SAR 250 (subject to availability)
  • Rollaway bed fee: SAR 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-4:30 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 10007941

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No alcohol is served or permitted at Raffles Makkah Palace.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Are free cancellation options available at Raffles Makkah Palace?

Raffles Makkah Palace provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Raffles Makkah Palace?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Raffles Makkah Palace on Apr 1, 2026 start from $405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Raffles Makkah Palace?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and Souk Al-Khalil less than a mile away.

Is parking available on site at Raffles Makkah Palace?

No, there isn't parking available at the hotel.

Is there a spa at Raffles Makkah Palace?

Raffles Spa is the hotel's spa and services include deep-tissue massages, Swedish massages, detox wraps, and reflexology.

Are there luxury amenities available at Raffles Makkah Palace?

Yes, guests can indulge in luxuries such as a sauna, 2 restaurants, and deep-tissue massages at this hotel.

Does Raffles Makkah Palace feature a casino at the property?

No, Raffles Makkah Palace doesn't have a casino.

Is there an indoor pool at Raffles Makkah Palace?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Raffles Makkah Palace?

Amenities that appeal to couples at this boutique hotel include 24-hour room service, premium bedding, and a minibar.

Does Raffles Makkah Palace have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Raffles Makkah Palace have a restaurant that serves breakfast?

Yes, Raffles Makkah Palace has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Raffles Makkah Palace allow pets to stay free of charge?

No, pets and service animals aren't allowed at Raffles Makkah Palace.

Does Raffles Makkah Palace have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Raffles Makkah Palace?

No, there aren't any guestrooms at Raffles Makkah Palace that offer a balcony.

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 423 out of 569 reviews
Rating 8 - Good. 95 out of 569 reviews
Rating 6 - Okay. 19 out of 569 reviews
Rating 4 - Poor. 14 out of 569 reviews
Rating 2 - Terrible. 18 out of 569 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Dec 2025

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, amenities
Very clean and nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Afzal

Traveled with family
Liked: Cleanliness
V luxurious and best location ! I would recommend wholeheartedly
Stayed 2 nights in Nov 2025

10/10 Excellent

Abdallah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotel stays we've ever had. And we've be traveling for almost 24 years now.
Stayed 1 night in Dec 2025

10/10 Excellent

Tariq, Morgantown

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Rabia

Liked: Cleanliness, property conditions & facilities
We just checked out after 3 days at the Raffles Hotel and cannot recommend it enough for a stay. We brought my elderly parents and the comfort of the rooms, the delicious breakfast buffet, and daily tea service, hearing the adhan in our rooms and easy access thru p2 allowing them easy access to the haram was unmatched. This was the most memorable umrah as we came on one of the busiest months and returning to the hotel suite made the entire trip easy and memorable. The staff went out of their way and inshallah cannot wait to return.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mehmoodur

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Stayed 3 nights in Nov 2025

2/10 Terrible

Bassam

Liked: Cleanliness, staff & service, amenities
Rooms one of them ok and 2 rooms not to the standard Al though the rate is the same
Stayed 2 nights in Nov 2025

10/10 Excellent

Imane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff excellent Shops nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Taiye

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel! People and services was the best !!!! It’s feels like home will be coming back insha Allah ameen
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Anisuzzaman, Beverly Hills

Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful as always . Being in the holy place hotel should provide zam zam water for the room guest . Front desk staff needs to be more friendly and professional. House keeping and rest of the staff are really friendly and helpful . Room needs some upgrading
Stayed 3 nights in Oct 2025

10/10 Excellent

salman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel to stay in the whole of Saudi Arabia
Stayed 2 nights in Oct 2025

10/10 Excellent

Ayesha

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Halima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Words cannot describe the excellent service we received..super impressed the warmth, care, personalised service and professionalism across all staff is world class. It was our first time doing Umrah ..you made sure our stay is peaceful for us to concentrate on our Ibadah..Team Raffles Makkah you are forever in our prayers ...thank you may Allah reward you all with success dunya wal akhera...keep it up and see you next time inshaAllah ..
Stayed 4 nights in Oct 2025

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammad A, Safat

Stayed 1 night in Sep 2025

10/10 Excellent

Aqeel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Hossam Mostafa, new york

Traveled with family and small children, Traveled with family
Liked: Amenities
Great for family
Stayed 1 night in Sep 2025

8/10 Good

Oluwakayode

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Abdulrahman

Stayed 1 night in Jul 2025

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