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Woohoo Rooms Hortaleza

3.0 star property
Guesthouse in Madrid, steps from Gran Via

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Photo gallery for Woohoo Rooms Hortaleza

Junior Suite, Balcony | Terrace/patio
Point of interest
Interior
Junior Suite, Balcony | Minibar, in-room safe, laptop workspace, blackout drapes
Business Single Room | Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Family Suite

Family Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Single Room

Business Single Room | Safe

Business Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Balcony

8.8 out of 10
Excellent
(18 reviews)
  • 183 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Woohoo Rooms Hortaleza is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. The 6 rooms at this 3-star guesthouse include minibars, electric kettles, and Smart TVs.
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What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 8 min walk - 0.5 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Plaza Mayor - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 17 min walk - 1.0 mile

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Fratelli d'Italia - Chueca - ‬1 min walk
  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪Hot Bar - ‬2 min walk
  • ‪Wolfox - ‬2 min walk
  • ‪La Tita Rivera - ‬2 min walk

About this property

Woohoo Rooms Hortaleza

Guesthouse in Madrid, steps from Gran Via
Woohoo Rooms Hortaleza features free WiFi in public areas and a water dispenser. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for EUR 20 per vehicle. Front-desk staff can assist with tours/tickets and securing valuables.
Guests can expect to find free WiFi and 43-inch Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, electric kettles, and safes.

Similar properties

Family Suite | Terrace/patio
Woohoo Rooms Chueca
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
9.0 out of 10, Wonderful, 208 reviews
Woohoo Rooms Chueca

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Frequently asked questions

Are free cancellation options available at Woohoo Rooms Hortaleza?

Woohoo Rooms Hortaleza offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see near Woohoo Rooms Hortaleza?

This guesthouse is situated in Madrid Centro within a 10-minute walk of Gran Via and Puerta del Sol. You'll also find Plaza Mayor and Prado Museum less than a mile away.

Is there parking available at Woohoo Rooms Hortaleza?

No, this guesthouse doesn't offer parking.

Does Woohoo Rooms Hortaleza include a casino at the property?

No, Woohoo Rooms Hortaleza doesn't have a casino.

Will I find an indoor pool at Woohoo Rooms Hortaleza?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at Woohoo Rooms Hortaleza?

Couples will appreciate amenities at this guesthouse, including a minibar and Netflix in each accommodation and city views in some.

Are there hot tubs at Woohoo Rooms Hortaleza?

No, this guesthouse doesn't have a spa tub.

Does Woohoo Rooms Hortaleza feature a restaurant that includes a breakfast menu?

No, Woohoo Rooms Hortaleza doesn't have a restaurant that serves breakfast.

Will Woohoo Rooms Hortaleza allow pets to stay for free?

No, pets aren't allowed at Woohoo Rooms Hortaleza.

Does Woohoo Rooms Hortaleza have connecting rooms?

No, there aren't connecting guestrooms at this guesthouse.

How far is the airport from Woohoo Rooms Hortaleza?

The closest major airport to Woohoo Rooms Hortaleza is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.8 mi away (20 minutes by car).

Can I book a room with a balcony at Woohoo Rooms Hortaleza?

Yes, some accommodations at Woohoo Rooms Hortaleza offer a balcony and may feature city views.

Woohoo Rooms Hortaleza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 194 reviews
Rating 8 - Good. 33 out of 194 reviews
Rating 6 - Okay. 9 out of 194 reviews
Rating 4 - Poor. 3 out of 194 reviews
Rating 2 - Terrible. 9 out of 194 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities

Total Disappointment

ZERO communication with staff.Tried several times over to call no answer .Nobody at the office door was locked.We were in a very stressful and dangerous position in the hotel .NO one to seek help from.Gave up trying after several phone call attempt's.Left location to find safe accommodation that had staff working.Received call from manager appr 4hours later.Explained situation what we endured.NOT SAFE to be there.Went back to talk with the manager a few days later once again NO answer at the door.The company has total disregard for ones safety.Photos of possible aftermath from the previous day experience that we endured.Long story short .Ad they post on line are far from what they truly are!!'.Hostel at very best
Front entrance some stranger let us in .ZERO security!'
Stayed 5 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the hotel is extremely accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great all around, clean and very comfortable. The location is great, near the Gran Vía. At night time it’s a bit noise because there is a Tapas restaurant next door with people having fun until 4am. I didn’t mind but for some people might be bothersome. I would definitely recommend the Hotel and I would love to come back.
Stayed 4 nights in Sep 2025

10/10 Excellent

melissa

Traveled with family
Liked: Staff & service, amenities
Great location and very clean, comfortable room. Staff pleasant and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Keefe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very helpful staff. Plan on not spending much time in the rooms. Super small rooms but clean. Make sure you know where the light is in the hallway downstairs on the right when coming in after dark. The area is pretty dark if you do not click that light. Overall enjoyed the stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Lugar excelente mas passei um desconforto logo na chegada. Não tem ninguém pra recepcionar e quando chegou a recepcionista Sara me fez caminhar até um outro local, depois viu que não era lá, tive que voltar tudo de novo. Não ofereceu ajuda já que o erro foi dela e saiu andando na frente. Eu cansada recém chegada do aeroporto. Despreparo e rudeza
Stayed 3 nights in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Timmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Radames A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1 is very comfortable and big enough for one person. The bed was extremely comfortable as well. The staff is very helpful. Challenging to find the entrance, but is there. You must pay attention to your messages, so you can take advantage of the checking process. I will definitely stay there again.
Stayed 3 nights in Jul 2025

6/10 Okay

Roxane

Liked: Cleanliness

Okay but not perfect

Our stay was okay. The access was not easy and even if they communicated with me before my arrival, it was not easy to locate and to know where to ring. In the room, there was only the necessary but not enough commodity. There was no ice machine in the hotel. No spoons to stir our coffee. The room was small and there was not a lot of space to put our luggage. The second day, our card and our security code stopped working so we were stuck outside the hotel. There is not always someone inside at the desk, but they can be joined by Whatsapp. The room was clean, it was renovated. The AC worked well and the staff was polite and nice to us. They offered to keep our luggage before our check in and after our check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

omar

Stayed 2 nights in Jun 2025

8/10 Good

Gustavo Jaime

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Though not a spacious room was very efficient, modern and clean. In the heart of the city walking distance to every where. Definitely a must stay hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and the staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hamidreza

Liked: Cleanliness, property conditions & facilities
Great place for value, quiet and chill, also very kind people, I was walking to everywhere since it’s kinda in the center
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Erez

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and location

Great location , very convenient system and room, clean and comfortable , reasonable rates
Stayed 2 nights in May 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Novel Approach to Traveling.

Kfkekr
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Lovely room, comfortable bed and staff very helpful and respond straight away. Great location and easy to find if you follow the clear instructions. Highly recommend
Stayed 3 nights in Apr 2025

8/10 Good

Yuet Han

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is accessible to lots of shops and restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large & immaculate. The staff was beyond friendly & accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy bed, friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and very comfortable. The bed was good and comfortable, plus close to the Gran Via. In addition the service and employee were excellent.
Stayed 5 nights in Mar 2025

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