Aparthotel

Smartr Atocha Reina Sofia

4.0 star property

Choose dates to view prices

Photo gallery for Smartr Atocha Reina Sofia

Apartment, 1 Bedroom | City view
Oven, dishwasher, coffee/tea maker, toaster
32-inch LCD TV with digital channels, TV
Studio | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Rafael Riego 24, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪7 min walk‬
  • Place, Gran Via
    ‪4 min drive‬
  • Place, Puerta del Sol
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

Apartment, 1 Bedroom

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Apartment, 2 Bedrooms

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Studio

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Arganzuela, Smartr Atocha Reina Sofia is within a mile (2 km) of popular sights such as National Prado Museum and El Retiro Park. This 25-room, 4-star aparthotel has in-room conveniences like kitchens, coffee makers, and LCD TVs.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 7 min walk - 0.4 miles
  • National Prado Museum - 16 min walk - 0.9 miles
  • Gran Via - 4 min drive - 1.6 miles
  • Puerta del Sol - 5 min drive - 1.8 miles
  • Plaza Mayor - 5 min drive - 1.6 miles

Getting around

  • Palos de la Frontera Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪El Rincón Asturiano II - ‬2 min walk
  • ‪Martin Tostador - ‬2 min walk
  • ‪Restaurante La Abadía - ‬1 min walk
  • ‪Rodilla - ‬3 min walk
  • ‪Patacón Pisao - ‬4 min walk

About this property

Smartr Atocha Reina Sofia

Guests of Smartr Atocha Reina Sofia enjoy features like free WiFi in public areas. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Each apartment is air-conditioned and features a kitchen with an oven and a dishwasher. Guests can expect to find free WiFi and a 32-inch LCD TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washing machine, a coffee maker, and an ironing board. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch LCD TV with digital channels

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 55 lbs per pet)
  • Fee: EUR 30 per pet per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • 7 steps to reach entrance
  • Elevator (31 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Property Registration Number 03/313575.9/16

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What's there to do around Smartr Atocha Reina Sofia?

This aparthotel is situated in Arganzuela within a short 17-minute walk of National Prado Museum and also 8 minutes on foot from Museo Nacional Centro de Arte Reina Sofía. You'll also find El Retiro Park and Puerta del Sol within a short drive.

How much does it cost to stay at Smartr Atocha Reina Sofia?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Smartr Atocha Reina Sofia on May 17, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Smartr Atocha Reina Sofia?

No, there isn't parking at this aparthotel.

Does Smartr Atocha Reina Sofia include a casino at the property?

No, Smartr Atocha Reina Sofia doesn't have a casino.

Is there an indoor pool at Smartr Atocha Reina Sofia?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Smartr Atocha Reina Sofia?

Amenities at this aparthotel that appeal to couples include a kitchen in each apartment with a city view in some.

Does Smartr Atocha Reina Sofia have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Smartr Atocha Reina Sofia feature a restaurant that includes a breakfast menu?

No, Smartr Atocha Reina Sofia doesn't have a restaurant that serves breakfast.

Does Smartr Atocha Reina Sofia allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Smartr Atocha Reina Sofia for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Does Smartr Atocha Reina Sofia have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Smartr Atocha Reina Sofia?

The closest major airport to Smartr Atocha Reina Sofia is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.6 mi away (18 minutes by car).

Are there rooms with balconies at Smartr Atocha Reina Sofia?

No, there aren't any apartments with balconies at Smartr Atocha Reina Sofia.

Smartr Atocha Reina Sofia Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 62 reviews
Rating 8 - Good. 22 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 7 out of 62 reviews

9.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sunitha

Traveled with family
Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.
Stayed 3 nights in Nov 2025

8/10 Good

Monica

Stayed 6 nights in Oct 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, room comfort
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
Stayed 2 nights in Sep 2025

8/10 Good

Lucas

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable in a great location. Remote checkin worked well.
Stayed 3 nights in Sep 2025

8/10 Good

Renee, Glendora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
Stayed 1 night in Apr 2025

10/10 Excellent

Lygia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, room comfort

A clean and well positioned one night stay

We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Stayed 3 nights in Jun 2025

10/10 Excellent

Denisse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Stayed 3 nights in May 2025

6/10 Okay

YU

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yuefeng

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leo R

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
Stayed 4 nights in May 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, room comfort

Communication could have been better.

Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Stayed 4 nights in Sep 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Stayed 3 nights in Sep 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet neighborhood
Stayed 4 nights in Jul 2024

10/10 Excellent

rafael

Liked: Cleanliness, room comfort
Very convenient locariin
Stayed 1 night in Jun 2024

2/10 Terrible

jing

Traveled with family

Be careful to book this place

Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Stayed 1 night in Jun 2024

6/10 Okay

Mehmet

Liked: Cleanliness, room comfort

Clean and convenient place to stay, but, Check-in?

If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
Stayed 1 night in May 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, property conditions & facilities
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Stayed 1 night in Feb 2024

8/10 Good

larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, amenities, property conditions & facilities
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlos, Ladson

Liked: Cleanliness, property conditions & facilities
Nice and clean place, love it
Stayed 4 nights in Oct 2023