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Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

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Photo gallery for Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Hallway
Front of property
Interior
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(89 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | Minibar, in-room safe, individually decorated, individually furnished

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(22 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is within a 5-minute walk of popular attractions such as Gran Via and Plaza de España - Princesa. This 94-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • San Miguel Market - 3 min walk - 0.2 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de España - Princesa - 5 min walk - 0.3 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 5 min walk - 0.3 miles

Getting around

  • Callao Station - 3 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 32 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Hotel Intur Palacio San Martín - ‬1 min drive
  • ‪Strong Disco - ‬2 min walk
  • ‪Chocolatería Valor - ‬1 min walk

About this property

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

At Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites, guests have access to a gym, a sauna, and free WiFi in public areas. Transportation is made easy with an area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this boutique hotel include a business center, a meeting room, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, free newspapers, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

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9.2 out of 10, Wonderful, 1,010 reviews
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The price is $162
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur

Hotel Intur Palacio

Hotel Intur Palacio San Martin

Hotel Palacio San Martin

Hotel Palacio San Martin Intur

Intur Palacio San Martin

Intur Palacio San Martin Hotel

Palacio Intur San Martin

Palacio San Martin

Palacio San Martin Intur

Intur Palacio San Martin Hotel Madrid

Hotel Intur Palacio San Martin Madrid

Intur Palacio San Martin Madrid

Frequently asked questions

What can I see around Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Plaza Mayor and Puerta del Sol. You'll also find National Prado Museum and Plaza de España - Princesa less than a mile away.

How much does it cost to stay at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites on Jun 21, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

No, there isn't parking at this hotel.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a casino?

No, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites doesn't have a casino.

Is there an indoor pool at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

No, there is no indoor pool at this hotel.

Is Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites good for couples?

Amenities that appeal to couples at this boutique hotel include a minibar as well as a restaurant and a bar/lounge.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a restaurant with a breakfast menu?

Yes, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites serves buffet breakfast for a surcharge each morning at Antigua Embajada.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites allow pets to stay free of charge?

No, pets aren't allowed at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

The closest major airport to Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (32 minutes by car).

Can I book a room with a balcony at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

Yes, some guestrooms at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites offer a balcony.

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 845 out of 1100 reviews
Rating 8 - Good. 180 out of 1100 reviews
Rating 6 - Okay. 45 out of 1100 reviews
Rating 4 - Poor. 15 out of 1100 reviews
Rating 2 - Terrible. 15 out of 1100 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities
The room was great! Perfect size even for little old me. Great location
Stayed 3 nights in Feb 2026

2/10 Terrible

JACQUELINE

Disliked: Cleanliness, staff & service, amenities
I don't normally go out of my way to write negative reviews but this one has to be said because I'm so surprised this place has such a high rating and is considered a 4 star hotel... When I first checked in, the bathroom in my room was covered in someone else's hair - the amount was excessive and I took photos just in case reception didn't believe me (those aren't my hair because mine are a lot thicker). The wifi in this place also barely works, I've had to hotspot on international data throughout my two days here and I haven't been able to get any work done. The facilities in this hotel are also really dated. Why does the fridge not work? Last night I bought two bottles of fresh squeeze juices to store in the fridge overnight, but because the fridge isn’t working, the juices were spoiled. I’ve asked the front desk to send someone to fix it and so far no one has. The walls have holes, etc. The only redeeming quality about this place is the location, it is quite central to a lot of shopping.
Stayed 3 nights in Feb 2026

10/10 Excellent

ANA, Houston

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay. The staff was wonderful and made us feel very welcome. The room was small, but it was comfortable and had a cozy atmosphere. Highly recommended.
Stayed 2 nights in Jan 2026

10/10 Excellent

Liisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Relaxing lounge area, central location, nice large room
Stayed 2 nights in Feb 2026

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities
Excellent location, within walking distance of major landmarks and shopping areas. The rooms are comfortable, functional, and beautifully decorated. Highly recommended.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nils

Stayed 1 night in Feb 2026

10/10 Excellent

Alison Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location within easy walking distance to main attractions. Room was clean with everything we needed and a comfortable bed. Staff were friendly and helpful and breakfast selection available until 11 which is ideal for a restful holiday. Would love to return.
Stayed 4 nights in Jan 2026

8/10 Good

Lorenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent location.
Stayed 1 night in Jan 2026

8/10 Good

Lady T

Stayed 1 night in Jan 2026

4/10 Poor

Ovidiu Adrian

Traveled with group
Liked: Cleanliness
The service was shocking. The bearded guy at reception barely acknowledged us the whole time we were waiting to check in/check out. I asked if he had a charger for my phone-he rolled his eyes as hard as he could. I ordered some food at drinks in the restaurant whilst waiting for the to be ready and they messed that up as well. On the plus side the room was clean and the location was great. Would I stay here again in the future? Absolutely not.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, wonderful living decor lobby, and right in the heart of it all. Very walkable area. Will definitely stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 4 nights in Jan 2026

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Excellent Hotel in a great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Luis Alberto

Stayed 1 night in Dec 2025

10/10 Excellent

Delly Zareth Gonzalez Betancourth y Jose Raul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Good location. Walkable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel! Very clean, Great location, Great service. The breakfast is limited but of good quality. The location shines above all. Highly recommended!
Stayed 3 nights in Dec 2025

10/10 Excellent

Angelica

Stayed 1 night in Dec 2025

10/10 Excellent

Giselle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel. Slightly smelly room at check in.
Stayed 1 night in Dec 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
The staff is dedicated and courteous. They understand hospitality. beware as you expect elevators and stairs to all rooms at a 4 star. not this one. great location.
Stairs to bedrooms
nice lobby area at the Former US Embassy
Stayed 2 nights in Nov 2025

10/10 Excellent

Elcio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and courteous! Room with great view and well taken care! Pleasant ambiance, great breakfast and restaurant!
Stayed 4 nights in Nov 2025

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, nice staff.
Stayed 1 night in Nov 2025

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