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Intelier Palacio de San Martín Hotel

4.0 star property
VIP Access

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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Interior
Front of property
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(84 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | Minibar, in-room safe, individually decorated, individually furnished

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Intelier Palacio de San Martín Hotel is within a 5-minute walk of Gran Via and within 15 minutes of other popular attractions like Plaza Mayor. This 94-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk
  • ‪Strong Disco - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel

At Intelier Palacio de San Martín Hotel, guests have access to a gym, a sauna, and free WiFi in public areas. Transportation is made easy with an area shuttle. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a business center, a meeting room, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, free newspapers, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

Similar properties

Front of property
Petit Palace Puerta del Sol
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,003 reviews
$128 nightly
The price is $141
Mar 1 - Mar 2
Total with taxes and fees
Petit Palace Puerta del Sol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Frequently asked questions

What can I see around Intelier Palacio de San Martín Hotel?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Plaza Mayor and Puerta del Sol. You'll also find Royal Palace of Madrid and Plaza de Santa Ana less than a mile away.

How much does it cost to stay at Intelier Palacio de San Martín Hotel?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at Intelier Palacio de San Martín Hotel on Feb 24, 2026 start from $192.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Intelier Palacio de San Martín Hotel?

No, there isn't parking at this hotel.

Does Intelier Palacio de San Martín Hotel have a casino?

No, Intelier Palacio de San Martín Hotel doesn't have a casino.

Is there an indoor pool at Intelier Palacio de San Martín Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Intelier Palacio de San Martín Hotel?

Amenities that appeal to couples at this boutique hotel include a minibar as well as a bar and a restaurant.

Does Intelier Palacio de San Martín Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Intelier Palacio de San Martín Hotel have a restaurant with a breakfast menu?

Yes, Intelier Palacio de San Martín Hotel serves buffet breakfast for a surcharge each morning at Antigua Embajada.

Does Intelier Palacio de San Martín Hotel allow pets to stay free of charge?

No, pets aren't allowed at Intelier Palacio de San Martín Hotel.

Are there connecting rooms at Intelier Palacio de San Martín Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Intelier Palacio de San Martín Hotel?

The closest major airport to Intelier Palacio de San Martín Hotel is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (31 minutes by car).

Are there rooms with balconies at Intelier Palacio de San Martín Hotel?

Yes, some guestrooms at Intelier Palacio de San Martín Hotel offer a balcony.

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 824 out of 1086 reviews
Rating 8 - Good. 183 out of 1086 reviews
Rating 6 - Okay. 48 out of 1086 reviews
Rating 4 - Poor. 16 out of 1086 reviews
Rating 2 - Terrible. 15 out of 1086 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Beautiful room, loved the shower, and the staff were all very helpful. The location was perfect as it is close to everything but in a quiet square. The only thing I did not like was the hair dryer. Somehow it was difficult for me to keep pressing the power button while drying my hair so it kept shutting off.
Stayed 3 nights in Nov 2025

10/10 Excellent

antonio

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel was great, as always.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Hotel location is perfect. Room was clean & neat, great overall with a huge shower, loved it. Ruben at the front desk is an amazing employee, thanks to him.
Stayed 5 nights in Nov 2025

10/10 Excellent

Peter Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, local to lots of bars and shops.
Room
View from bedroom balcony
Balcony view
Nearby street view
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Super bien ubicado. Muy cómodo
Stayed 2 nights in Oct 2025

10/10 Excellent

Marissa

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, comfortable beds. Great stay overall
Stayed 2 nights in Nov 2025

10/10 Excellent

Federico, Edgewater

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a wonderful quiet location but really close to Sol, Plaza Mayor and Gran Vía. The room was very nice and clean. The staff was very friendly.
Stayed 6 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Amenities, property conditions & facilities
All of the above!!! Beautiful hotel! Great breakfast!! Wonderful staff!!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, friendly stuff, and great location.
Stayed 2 nights in Oct 2025

8/10 Good

Nuria

Stayed 1 night in Oct 2025

10/10 Excellent

Renan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff, perfect location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amirreza

Everything was great, nice hotel, good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roland

Stayed 3 nights in Oct 2025

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2025

10/10 Excellent

Paul, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and check-in was easy. The rooms were tight but very clean and extremely quiet. The location was surprisingly convenient and easy to get to our destinations. We did not try the breakfast buffet but did enjoy drinks in the lounge in the evening. I got a kick out of the antique elevator and used almost every time!
Street scene
Plaza
Yummy churro
Palace cathedral
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly staff and great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Irvine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, able to help with any needs like taxi, iron, etc, Nice looking facilities and great location. Restaurant options at hotel were a bit confusing so we do not have a review for dining there.
Stayed 6 nights in Oct 2025

8/10 Good

JOSE, South Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Fausto

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The hardest mattresses in the whole of Madrid can be found in this hotel. Staff could be much much friendlier! I didn't receive VIP access properties benefits I should have received. Like the upgrade and free drink
Stayed 2 nights in Oct 2025

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was goog, my friend’s room was regular. Bathroom smelled humid. The plaza in front of the hotel was dirty and had people sleeping in it. Ihad stayed before and it was’nt like that
Stayed 1 night in Oct 2025

6/10 Okay

Ginger

Stayed 2 nights in Oct 2025

10/10 Excellent

Farzaneh

Stayed 3 nights in Oct 2025

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