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Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Property class: 4
VIP Access

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Photo gallery for Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

A lobby with a green vertical garden, marble flooring, and classic furniture.
A spacious lobby with a central fountain, multiple seating areas, and a high ceiling with large windows.
A multi-story building with a symmetrical facade, large windows, and a central entrance.
A grand staircase with ornate railings and a polished wooden finish.
A grand staircase with ornate railings and a polished wooden finish.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

A double bed with two pillows, bedside lamps, and a tray table with breakfast items.

Standard Twin Room

9.4 out of 10
Exceptional
(98 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

A hotel room with two beds, a sofa, a coffee table, and a chair.

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

A hotel room with two beds, a chair, a small table with fruits, and a wall-mounted lamp.

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

A hotel room with a bed, bedside table, lamp, TV, and a tray with breakfast items.

Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a wooden desk, and a mirror.

Double Room, 1 Double Bed (Inner View)

9.2 out of 10
Wonderful
(23 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

A hotel room with a bed, two sofas, a coffee table, and a TV.

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is within a 5-minute walk of popular attractions such as Gran Via and Puerta del Sol. This 94-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles

Getting around

  • Callao Station - 3 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 32 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Oroya - ‬2 min walk
  • ‪Chocolatería Valor - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Prep' la Crêpe - Preciados - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

At Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites, guests have access to a gym, a sauna, and free WiFi in public areas. Transportation is made easy with an area shuttle. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a business center, a meeting room, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, free newspapers, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,607 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Frequently asked questions

What can I see around Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Plaza de España and Royal Palace of Madrid less than a mile away.

How much does it cost to stay at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites on Oct 4, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a casino?

No, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites doesn't have a casino.

Is there an indoor pool at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

No, there is no indoor pool at this hotel.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a restaurant with a breakfast menu?

Yes, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites serves buffet breakfast for a surcharge each morning at Antigua Embajada.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites allow pets to stay free of charge?

No, pets aren't allowed at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites.

How far is the airport from Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

The closest major airport to Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (32 minutes by car).

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 894 out of 1151 reviews
Rating 8 - Good. 181 out of 1151 reviews
Rating 6 - Okay. 44 out of 1151 reviews
Rating 4 - Poor. 17 out of 1151 reviews
Rating 2 - Terrible. 15 out of 1151 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, walking distance to everything in the Centro. Great staff, comfy rooms, clean and safe hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff and service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old style character and proximity to the sights and city.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Nice hotel and location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Excellent location. Great rooms and helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel staff was amazing, great location if I go back to Madrid I will stay again there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. This is a very nice hotel in an excellent location! I would definitely stay here again!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, and the staff was amazing. Daniel was incredibly accommodating and welcoming during our visit.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, great staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Comfortable beds and great location. Enjoyed receiving snacks with drinks at happy hour.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to major attractions. Staff were super helpful and very friendly. Rooms were very clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great central location, close to all tourist attractions. The staff is very helpful and the property is very clean.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much. The staff are great and very helpful. The location is excellent and the rooms are well appointed. The interior patio is the perfect place for a drink or snack in the afternoon.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel with great location and friendly staff. I would recommend this place to anyone.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel. Always exceed my expectations. Great staff, spacious rooms and delicious breakfast.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
An ok Hotell in a great location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale property. The AC worked better than most places I’ve stayed at in Spain
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff, beautiful hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation and wonderful location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't recommend enough. Beautiful hotel, super friendly staff, central location. Rooms were very nicely decorated. Comfortable bed. Defintely will stay again if in the area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really classy hotel! Staff was very friendly and helpful. Love the location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location, location.., staff the best
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, efficient staff
Stayed 2 nights in Mar 2026