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Suites You Soho

1.0 star property
Pension connected to a rail/subway station in Madrid

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Photo gallery for Suites You Soho

Deluxe Double Room | Down comforters, desk, laptop workspace, blackout drapes
Standard Room | Bathroom sink
Interior
Exterior
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de la Cruzada, 1, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Puerta del Sol
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

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Room options

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Down comforters, desk, laptop workspace, blackout drapes

Standard Double Room, Accessible

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Down comforters, desk, laptop workspace, blackout drapes

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Suites You Soho is adjacent to Plaza de España - Princesa and within a 5-minute walk of other popular sights like Royal Palace of Madrid. This 12-room pension welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's connected to a rail/subway station in central Madrid, and also a short walk from Plaza Mayor and Gran Via.
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What's nearby

  • Royal Palace of Madrid - 2 min walk - 0.1 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Puerta del Sol - 9 min walk - 0.5 miles
  • Prado Museum - 19 min walk - 1.0 mile

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪El Chaparrito - ‬2 min walk
  • ‪Casa Ciriaco - ‬3 min walk
  • ‪Horno la Santiaguesa - ‬3 min walk
  • ‪Taberna de Ramales - ‬1 min walk
  • ‪Café de los Austrias - ‬1 min walk

About this property

Suites You Soho

Pension connected to a rail/subway station in Madrid
Guests of Suites You Soho enjoy free WiFi in public areas, express check-in, and express check-out. If you drive, self parking is EUR 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Friendly staff can provide luggage storage, and also offer advice about sightseeing.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer rainfall showers and hair dryers. Other standard amenities include ironing boards, desks, and wardrobes or closets.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking (max 6 spaces per unit)
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in

Access methods

Private entrance, smart lock

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 18 years old)
  • Covered self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

SY Soho
Suites You Soho
Suites You Soho Madrid
Suites You Soho Pension
Suites You Soho Pension Madrid

Frequently asked questions

Are free cancellation options available at Suites You Soho?

Suites You Soho provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see close to Suites You Soho?

This pension is situated in Madrid Centro, just steps from Plaza de España - Princesa and Royal Palace of Madrid, and within a short walk of Plaza Mayor. You'll also find Gran Via and Puerta del Sol less than a mile away.

Is parking available on site at this pension?

Yes, covered parking is offered for EUR 20 per night. You'll find a garage and max 6 spaces per unit.

Does Suites You Soho include a casino at the property?

No, Suites You Soho doesn't have a casino.

Will I find an indoor pool at Suites You Soho?

No, there is no indoor pool at this pension.

Is Suites You Soho a good place to stay for couples?

Amenities that appeal to couples at this pension include a down comforter, a rainfall showerhead, and heated floors.

Does Suites You Soho have a hot tub?

No, there isn't a spa tub at this pension.

Does Suites You Soho have a restaurant with a breakfast menu?

No, Suites You Soho doesn't have a restaurant that serves breakfast.

Will Suites You Soho allow pets to stay for free?

No, pets aren't allowed at Suites You Soho though service animals are welcome.

Are there connecting rooms at this pension?

No, this pension doesn't feature connecting guestrooms.

Where is the closest airport to Suites You Soho?

The closest major airport to Suites You Soho is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.9 mi away (27 minutes by car).

Are there rooms with balconies at Suites You Soho?

No, you won't find accommodations with balconies at Suites You Soho.

Suites You Soho Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 62 reviews
Rating 8 - Good. 22 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 5 out of 62 reviews
Rating 2 - Terrible. 9 out of 62 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

edgar

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The location was great but the room itself not very good. Super small and nobody to check you in or out. Nobody to ask for toilet paper or stuff needed in the room priced accordingly I guess
Stayed 4 nights in Nov 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Staffs contact was via email, always professional and and offering to help.
Stayed 4 nights in Sep 2024

2/10 Terrible

phillip

Disliked: Property conditions & facilities
No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephen, Hebburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful. Thank you again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Cora

Traveled with partner
Disliked: Property conditions & facilities
Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.
Stayed 1 night in Apr 2024

6/10 Okay

Lee

Stayed 2 nights in Sep 2023

6/10 Okay

Barbara

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2023

8/10 Good

Chanda

Stayed 3 nights in May 2023

2/10 Terrible

Jesus Pimentel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Great location, awful housekeeping.
Stayed 11 nights in Apr 2023

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Backed up drain/sewage water

When we first arrived and turned on the bathroom taps on the sink, the plumbing was so backed up that water started to flow out of the shower drain into the bathroom floor. Slime and other debris from previous guests washed back up and filled the shower floor and made the room smell disgusting. With staff on site, we could only communicate through Whatsapp and the response times were disappointing. Once I got ahold of them they informed me that they could/would not move us to another room and that they would send maintenance to look at the problem. They did not end up sending someone to fix the issue and we had to wait for cleaning staff to arrive the following afternoon (which wasted half of our travel day in Madrid). Cleaning staff were not even aware of the issue when they arrived and I had to get them to come and look in the room. If I had left without waiting they would have not entered the room to realize there was an issue. Unfortunately we were only in Madrid for 2 days and dealing with this issue ruined most of our time there. Would not recommend staying here.
Stayed 2 nights in Oct 2022

4/10 Poor

Sonya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location. But the suite itself was not very clean. The bed smelled like sweat and the towels smelled sour! It wasn’t a great place to stay.
Stayed 2 nights in Jun 2022

8/10 Good

Rick, Sunny Isles Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice apartment/hotel right in the middle of everything. Minutes from the Metro and restaurants are everywhere. The bed was super comfy and we enjoyed our stay. But there was one issue, which others also apparently had. There is no staff and all of the doors are electronic. But they are a "different" kind of electronic and the instructions are not exactly friendly. Others apparently also had issues because you can hear banging and frustration. And the doorknob in our room (inside) was torn from the door, obviously because someone couldn't figure it out. Here's the deal: (1) You use an app which has three options. (Assuming you find the right entryway, there are two). When they say "Fence" they mean the gate that protects the entryway door. Click open on the app, select fence, and then push the gate open. This is the easy part. (2) To open the entryway, it's labeled as "pedestrian". Click open on the app and select it but ... you will need to turn the knob FIRMLY! to the left. The knobs free-spin usually until the right code is entered. Then the knob "locks" onto the spindle and you can open the door. But the instant you release any pressure, the knob will free-spin again. (3) Same procedure for "apartment", except the knob turns to the right. Overall we were very happy. Extremely quiet, despite the aggravated guests and their doors. No fridge in case you were wondering. But we were very happy with our stay.
Stayed 4 nights in May 2022

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This spot was actually quite lovely. It was in a great location and we found it quite clean. Unfortunaltry the bed was just uncomfortable which is why we would rate it low. It dipped real low in the middle making it uncomfortable for two sleepers. If you plan on visiting here without data, we had to turn ours on to contact the staff for the wifi connection. I recommend that they have a wifi sign for their guests instead of being contacted through whatsapp.
Stayed 4 nights in May 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartments well done. Good for the weekend trip. Staff is super helpful. Thank you guys!
Stayed 2 nights in Jan 2022

10/10 Excellent

Adolfo, London

Was nice room! Nice staff!
Stayed 2 nights in Mar 2021

8/10 Good

Mojtaba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room are excellent but the checking in system with codes has many problems and it will leave you frustrated Make sure to arrive within check in hours to avoid complications .
Stayed 3 nights in Oct 2021

8/10 Good

Mateo Miguel Milians

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and safe!
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

small rooms, angry cleaning staff good locations

Small room, check in not on site, stayed 3 days away
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mercedes

Liked: Cleanliness, room comfort
En General bien, pero había una gotera en el baño y la ducha se atascaba
Stayed 3 nights in Jan 2025

10/10 Excellent

Manuel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Débora Castro Silva

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
O quarto é excelente, espaçoso, limpo e bem equipado. O sistema de acesso via Bluetooth funciona bem, mas pode ser um pouco complicado para algumas pessoas, principalmente porque são 3 portas até o quarto. Em um dia, meu celular descarregou e, por sorte, minha amiga tinha o código, mas se estivesse sozinha, precisaria carregar o celular antes. O tempo de resposta do suporte poderia ser mais rápido, especialmente devido a esse sistema de acesso. No geral, gostei bastante, foi o melhor quarto da viagem, mas um suporte mais ágil seria útil.
Stayed 3 nights in Oct 2024