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NH Madrid Sur

3.0 out of 5.0

Recent guest reviews

We stayed here for 2 nights. The hotel is located near a metro station so ideal for getting into the centre of Madrid. Our room was on the first floor it was clean well decorated although a little hot. We didn’t have breakfast here. If you want to be in the ‘thick of it’ and be able to step out and there be a selection of bars and restaurants on your doorstep this probably isn’t for you. But with the metro close by this wasn’t an issue for my husband and I.

We stayed at the Nh Madrid sur during the holidays in dec 2017 when visiting family residing in the area. Our stay was very comfortable and we really enjoyed the large bed and the sizeable room provided which is fantastic when traveling with a baby! The room was impeccably clean and well maintained. Nice bathroom with bathtub is another great plus. Staff was very friendly and hospitable. The downside of the stay was that we experienced alot of noice from the corridor proberbly due to poor isolation. Another minus was the baby crib provided upon request which looked worn out and had a matress that was too small and therefore we used our own. In the hotels defence we never made staff aware of this during our stay so that they could correct their mistake. We booked accommodation only and therefore have no comment on the breakfast. The hotel is located on a boulevard with lots of supermarkets, pharmacies, cafés and other outlets. On both sides of the avenue you have Metro stations and right outside you have buses that can take you to Atocha and inner city attractions within 15 minutes. All in all an enjoyable stay. Thank you for having us!

174 € per 1 night stay. Checking in at 21:00, to be leaving at 7:00... so 10 hours of use, for a price that is not worth it... not at all... No distinction between pleasure and business... and on the top of it 10€ for a 24 h connection to a 'business' wifi that, evidently, is not for free... Is this a good service...? Won't come back... nor recommend it...

Water dripping from the ceiling, unexplained. Plus unstable water temperature in the shower, changing very suddenly from freezing cold to scalding hot. I believe the rooms, and the premises in general, need better maintenance.

Very smartly located very close to metro station and other super markets only drawback is its breakfast which has limited options but keeping all other factors I would definitely recommend this hotel ...

So disappointed! I has to stay here with my 2 year old. From first day staff was so rude to me. Every morning and evening has to go downstairs for hot water to make milk for my child. The machine in the reception 4 times out of 5 was broken and the guy at reception told me if I want kettle I should stay in apartment! So rude! Definitely not recommend if you stay with children!

Nice and confortable place, great breakfast Was able to book by phone Located next to metro station that will drive you to plazza Major for a nice local and touristic diner I will probably book again for my next trip to Madris

Professional and friendly staff. Clean and space room. Not best location but close to the metro so well connected. Need to improve air conditioning. Too hot specially in the morning because of the sun.

I stayed in this hotel for about 15 days during my stay @ madrid and this hotel location is very good near to metro puente de vallecas & bus stop and also have good grocery shops very near and also have good eatouts like Burger king and Mc donalds .Breakfast which is offered complimentary is very average and they don't even serve an omlette when requested for

It is OK for a night or two but offers nothing special at all. Rooms are average but clean, bathroom basic (very low pressure in the shower) and the TV selection very basic. The breakfast unfortunately did not offer any varm eggs, but was enough to get the day going. No restaurant and not so many in close vicinity.

Avenida de la Ciudad de Barcelona, 113 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities
  • 24-hour front desk

Located in Retiro, NH Madrid Sur is within 2 miles (3 km) of popular attractions such as Prado Museum and Museo Nacional Centro de Arte Reina Sofia. The 62 rooms at this 3-star hotel include minibars, flat-screen TVs, and premium bedding. Located in central Madrid, the hotel is also near Plaza Mayor and El Retiro Park.


For your convenience, a buffet breakfast is served for a fee weekdays from 7 AM to 10:30 AM. You can get a quick energy boost at the coffee shop/café.


The 62 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Desks are also available.

Property features

Guests of NH Madrid Sur enjoy free WiFi in public areas, a library, and free newspapers. Self parking is available for EUR 19.80 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include laundry facilities and a TV in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 392 reviews