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NH Madrid Sur

3.0 out of 5.0

Recent guest reviews

174 € per 1 night stay. Checking in at 21:00, to be leaving at 7:00... so 10 hours of use, for a price that is not worth it... not at all... No distinction between pleasure and business... and on the top of it 10€ for a 24 h connection to a 'business' wifi that, evidently, is not for free... Is this a good service...? Won't come back... nor recommend it...

Water dripping from the ceiling, unexplained. Plus unstable water temperature in the shower, changing very suddenly from freezing cold to scalding hot. I believe the rooms, and the premises in general, need better maintenance.

Very smartly located very close to metro station and other super markets only drawback is its breakfast which has limited options but keeping all other factors I would definitely recommend this hotel ...

So disappointed! I has to stay here with my 2 year old. From first day staff was so rude to me. Every morning and evening has to go downstairs for hot water to make milk for my child. The machine in the reception 4 times out of 5 was broken and the guy at reception told me if I want kettle I should stay in apartment! So rude! Definitely not recommend if you stay with children!

Nice and confortable place, great breakfast Was able to book by phone Located next to metro station that will drive you to plazza Major for a nice local and touristic diner I will probably book again for my next trip to Madris

Professional and friendly staff. Clean and space room. Not best location but close to the metro so well connected. Need to improve air conditioning. Too hot specially in the morning because of the sun.

I stayed in this hotel for about 15 days during my stay @ madrid and this hotel location is very good near to metro puente de vallecas & bus stop and also have good grocery shops very near and also have good eatouts like Burger king and Mc donalds .Breakfast which is offered complimentary is very average and they don't even serve an omlette when requested for

It is OK for a night or two but offers nothing special at all. Rooms are average but clean, bathroom basic (very low pressure in the shower) and the TV selection very basic. The breakfast unfortunately did not offer any varm eggs, but was enough to get the day going. No restaurant and not so many in close vicinity.

Staff at reception are amazing, friendly and ready to help you. I even got my room before dued time. The room had a very confortable bed, new and very clean. Room is very cozy. Nice TV. Bathroom is OK but needing some refurbishment to meet room. The worst of the stay was the breakfast waitress: "May i have your room number". Not even a "Good morning Sir" or "How are you today ?". Incredible. I asked for some cold milk and the lady went to the kitchen to get it and hand me a small jar (half a cup!) for me to take it to my table. Not even had the kindness to take the milk to the table. Bad, Bad service at breakfast and it was empty (3 tables with guests only).

The Hotel enjoys a good Location with the metro station next door and the bus stop just in front of the Hotel. DIA% super market is right on the opposite sidewalk , Carrefoure is to the Left, McDonald and Burger Kinf are also to the Left of the Hotel, 2 Mins. walk, Close to atocha Train station but not walk-able, better to use the Metro. My room 202 was a spacious one, very well equipped, Large LCD TV, Mini Bar, Safe, A/C, Large double bed, Large window overlooking the street, a Very Nice Bathroom , Parquet wooden Floor, Many TV stations that serves English speaking Guests. Breakfast was very good, has it all " Boiled eggs, Cheese of several kinds, Fruits, Yogurt, Pastry, Juice, Coffee, Tea....etc". Reception staff were extremely friendly and helpful, and would like to thank them all for making my stay such a comfortable one.

Avenida de la Ciudad de Barcelona, 113 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities
  • 24-hour front desk

Located in Adelfas, NH Madrid Sur is within 2 miles (3 km) of popular attractions such as Prado Museum and Museo Nacional Centro de Arte Reina Sofia. The 62 rooms at this 3-star hotel include minibars, flat-screen TVs, and premium bedding. Located in central Madrid, the hotel is also near Plaza Mayor and El Retiro Park.


For your convenience, a buffet breakfast is served for a fee weekdays from 7 AM to 10:30 AM. You can get a quick energy boost at the coffee shop/café.


The 62 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Desks are also available.

Property features

Guests of NH Madrid Sur enjoy free WiFi in public areas, a library, and free newspapers. Self parking is available for EUR 19.80 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include laundry facilities and a TV in a common area.

Room options

Superior Room

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 376 reviews