Located in Chamartin, Eurostars Suites Mirasierra is within 2 miles (3 km) of sights such as Hospital La Paz and British Embassy. This 182-room, 5-star hotel has a full-service spa along with an outdoor pool and an indoor pool. Santiago Bernabeu Stadium and Torre Cristal are also near this Madrid hotel.


This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Spanish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


All 182 soundproofed accommodations feature sitting areas. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and minibars.

Property features

At Eurostars Suites Mirasierra, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.


  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Renovations & Closures

The following facilities will be closed during the winter:
  • Swimming pool

Hotel Amenities

Hotel Amenities

Only a 2-minute drive from Plaza de Castilla and Castellana Street, the Eurostars Suites Mirasierra boasts an ideal location for visiting Madrid. The hotel also has a dedicated business center and staff that can offer secretarial services and technical support.

Guests can enjoy drinks in the atrium and browse the complimentary international newspapers. In the summer season, there are tables and chairs outside on the terraces amidst the fountains and plants. A seasonal outdoor pool is available, and the 14 meeting/conference rooms on site make it easy to organize personal or business events. The car park (free for guests during their stay) is accessible by elevator from the lobby. A roundtrip airport shuttle is available on request (48-hour notice required).

Rollaway/extra beds (surcharge) and complimentary cribs/infant beds are available. For guests' convenience, babysitting/child care is available on site for a fee.

  • Number of buildings/towers - 1 
  • Babysitting or childcare (surcharge) 
  • Conference space 
  • Bar/lounge 
  • Restaurant 
  • Business center 
  • 24-hour front desk 
  • Total number of rooms - 182 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Elevator/lift 
  • Number of floors - 10 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Fitness facilities 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • Snack bar/deli 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Meeting rooms 14 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Free self parking 
  • Sauna 
  • Spa services on site 
  • Indoor pool 
  • Outdoor pool 
  • Outdoor seasonal pool 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

Eurostars Suites Mirasierra offers 182 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels, first-run movies, and pay movies. Refrigerators and microwaves are provided. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

This Madrid hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Separate sitting area 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Microwave 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • In-room climate control (air conditioning) 
  • HDTV 
  • Free WiFi 
  • In-room massage available 
  • Soundproofed rooms 
  • Free newspaper 
  • Separate bathtub and shower 
  • Down comforter 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Satellite TV service 
  • First-run movies 
  • LCD TV 

Where to Eat

Verdil - Serves innovative modern cuisine based on traditional Spanish ingredients. Sample specialities might include Tuna Taco with Mango, Tomato and Baby Aubergine Salsa, Millefeuille of Lamb and Chanterelle Mushrooms, and Goats Milk Yoghurt Sorbet with Raspberry Coulis. Open for American buffet breakfast, à la carte and set menu lunch with hors d'oeuvres and dessert buffet, and à la carte dinner. Warm contemporary decor with cream leather chairs, terracotta marble floors, dark wood tables and fresh flowers.

Lobby Bar - Sandwiches, snacks, and cakes served throughout the day in the spacious atrium lobby lounge, decorated with cream marble, sleek woods and ostrich leather upholstery. In the evening guests can enjoy wines, champagne and cocktails with live piano music.

La Biguine - Bar menu of light meals, snacks and drinks served al fresco on the decked terraces in warmer weather. From June to mid-September there is poolside service.

Nearby Things to Do

Open from June to mid-September, the outdoor swimming pool has a lifeguard on duty and is surrounded by terraces for sunbathing.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

Eurostars Suites Mirasierra has redesigned its wellness facilities in 2011 to include the latest technological advances in health care, helping you relax and unwind on a surface of more than 1300 square meters. The Absara Spa water area has different multi-angular water jets and revitalizing volcanoes to stimulate your muscles, swan-neck water jets to relax back tension, underwater relaxing deck chairs, and an area with water current and two swimming lanes. A spectacular outdoor pool is open in summer, and a whirlpool, sauna, indoor pool, and Turkish baths complete the hotel spa. Innovative spa, beauty and body treatments, and massages are available, too.

Guests 16 and older are permitted to use the spa.

The outdoor swimming pool is open from June 1 to September 10th, from 10 AM to 8 PM.

  • Steam room in spa 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Body treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 25 for adults and EUR 13 for children (approximately)
  • Late check-out fee: EUR 66
  • Rollaway bed fee: EUR 45.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Sheraton Madrid
  • Madrid Sheraton
  • Madrid Sheraton Hotel
  • Sheraton Hotel Madrid
  • Sheraton Madrid
  • Sheraton Madrid Hotel
  • Sheraton Madrid Mirasierra
  • Sheraton Madrid Mirasierra Hotel
  • Sheraton Mirasierra
  • Sheraton Mirasierra Hotel
  • Eurostars Suites Mirasierra Hotel Madrid
  • Eurostars Suites Mirasierra Hotel
  • Eurostars Suites Mirasierra Madrid
  • Eurostars Suites Mirasierra
  • Mirasierra Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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