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AYZ Juan de Mena - Auto check-in property

2.0 star property
Adults-only guesthouse in Madrid

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Photo gallery for AYZ Juan de Mena - Auto check-in property

Deluxe Double Room, Private Bathroom | Desk, free WiFi, bed sheets
Hallway
Exterior detail
Lobby
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Alfonso XI 11, Madrid, 28014
  • Place, Prado Museum
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Superior Double Room, Private Bathroom

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Twin Beds, Private Bathroom

Superior Double Room, 2 Twin Beds, Private Bathroom | Desk, free WiFi, bed sheets

Superior Double Room, 2 Twin Beds, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Deluxe Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Desk, free WiFi, bed sheets

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom | Desk, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Madrid

Located in Jerónimos, AYZ Juan de Mena - Auto check-in property is within a 10-minute walk of popular sights such as Prado Museum and Gran Via. This 6-room guesthouse welcomes guests with conveniences like free in-room WiFi and express check-out.
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What's nearby

  • Calle de Alcalá - 3 min walk - 0.2 miles
  • Prado Museum - 5 min walk - 0.3 miles
  • Puerta de Alcalá - 5 min walk - 0.3 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Puerta del Sol - 13 min walk - 0.7 miles

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Aarde - ‬4 min walk
  • ‪James Joyce Irish Pub Madrid - ‬5 min walk
  • ‪Pictura - ‬4 min walk
  • ‪Maura Wines & Food - ‬2 min walk
  • ‪Casa Carmen - ‬5 min walk

About this property

AYZ Juan de Mena - Auto check-in property

Adults-only guesthouse in Madrid
Guests staying at AYZ Juan de Mena - Auto check-in property enjoy free WiFi in public areas and express check-out.
Guests can expect to find free WiFi. Other standard amenities include hair dryers and desks. Housekeeping is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

What can I see near AYZ Juan de Mena - Auto check-in property?

This guesthouse is situated in Jerónimos within a 10-minute walk of Gran Via, Puerta de Alcalá, and Prado Museum. You'll also find Puerta del Sol and El Retiro Park less than a mile away.

Is parking available on site at AYZ Juan de Mena - Auto check-in property?

No, there isn't parking available at the guesthouse.

Does AYZ Juan de Mena - Auto check-in property include a casino at the property?

No, AYZ Juan de Mena - Auto check-in property doesn't have a casino.

Is there an indoor pool at AYZ Juan de Mena - Auto check-in property?

No, there is no indoor pool at this guesthouse.

Are there hot tubs at AYZ Juan de Mena - Auto check-in property?

No, this guesthouse doesn't have a spa tub.

Does AYZ Juan de Mena - Auto check-in property feature a restaurant that includes a breakfast menu?

No, AYZ Juan de Mena - Auto check-in property doesn't have a restaurant that serves breakfast.

Does AYZ Juan de Mena - Auto check-in property allow pets to stay free of charge?

No, pets aren't allowed at AYZ Juan de Mena - Auto check-in property.

Are there connecting rooms at AYZ Juan de Mena - Auto check-in property?

No, there aren't connecting guestrooms at this guesthouse.

Where is the closest airport to AYZ Juan de Mena - Auto check-in property?

The closest major airport to AYZ Juan de Mena - Auto check-in property is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (16 minutes by car).

Are there rooms with balconies that I can book at AYZ Juan de Mena - Auto check-in property?

No, there aren't any accommodations with balconies at AYZ Juan de Mena - Auto check-in property.

AYZ Juan de Mena - Auto check-in property Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 190 reviews
Rating 8 - Good. 54 out of 190 reviews
Rating 6 - Okay. 30 out of 190 reviews
Rating 4 - Poor. 12 out of 190 reviews
Rating 2 - Terrible. 26 out of 190 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Vinod

Traveled with family
Liked: Amenities
The room was nice. The instructions to enter the property can be better, and they can have photos of the gate to let guests know where it is. There was noise from loud music late into the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed Amine

Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Stayed 3 nights in Jul 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y moderno

Pequeño pero acogedor, la cama super comoda. Area muy tranquila y silenciosa. El auto check in muy sencillo y rapido, el metodo para abrir las puertas muy bueno sin necesidad de cargar con una llave o tarjeta.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Perla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Stayed 2 nights in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe. Besides that the room was nice and the location was fabulous.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy seguro! Excelente lugar con ubicación idónea para ir caminando a diferentes puntos.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and conveniently located
Stayed 3 nights in Nov 2024

8/10 Good

Desmond

Traveled with partner
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Stayed 3 nights in Sep 2024

10/10 Excellent

DIANA

Stayed 1 night in Jul 2024

2/10 Terrible

Joan

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Al ser una estadía en un bajos , hay mucha humedad , habían muchas arañas en la habitación , por más que hubiera calefacción no había una manta abrigada para cubrirse del frío , la alfombra que estaba en el suelo estaba bastante sucia con restos no se si eran de comida o mugre pero no n eso fallaron
Stayed 1 night in May 2024

8/10 Good

Bethward

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024

10/10 Excellent

Belia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024

4/10 Poor

Kai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

4/10 Poor

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health hazard

This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

SUNG

Traveled with partner
The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

6/10 Okay

Ruben

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Habitaciónes en un sotano

Solo ubicación por lo demas falta buen servicio y las habitación estan en un sótano
Stayed 1 night in Oct 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities

Poor experience, Dirty, Misrepresented photos

- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
Stayed 1 night in Aug 2023