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JW Marriott Hotel Madrid

5.0 star property

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Photo gallery for JW Marriott Hotel Madrid

Premium Room, 1 King Bed, Non Smoking, City View (Corner) | City view
Creator video - submitted by JetsettingJabber
Breakfast, lunch, dinner served; Mediterranean cuisine
Premium Room, 1 King Bed, Non Smoking, City View (Corner) | Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Sevilla, 2, Madrid, 28014
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza de Santa Ana
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Premium Room, 1 King Bed, Non Smoking, City View (Balcony) | Bathroom | Hair dryer, towels

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Premium Room, 1 King Bed, Non Smoking, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Courtyard View

Deluxe Room, 2 Double Beds, Non Smoking, Courtyard View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Courtyard View

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(10 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony)

8.0 out of 10
Very good
(1 review)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace

Junior Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Terrace (View)

Signature Suite, 1 King Bed, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Terrace (View)

  • City view
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (View)

Suite, 1 King Bed, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace (View)

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Madrid

Located in Madrid Centro, JW Marriott Hotel Madrid is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Gran Via. This 139-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Thyssen-Bornemisza National Museum - 5 min walk - 0.3 miles
  • Plaza Mayor - 10 min walk - 0.5 miles

Getting around

  • Sevilla Station - 2 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Dani - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪La Catedral - ‬2 min walk
  • ‪Taberna El Fontán - ‬1 min walk

About this property

JW Marriott Hotel Madrid

Renovated in 2022, JW Marriott Hotel Madrid offers a 24-hour gym, free WiFi in public areas, and spa services. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury hotel include coffee/tea in a common area, laundry facilities, and a porter/bellhop.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include minibars, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and body treatments.

Similar properties

Bar (on property)
The Palace, a Luxury Collection Hotel, Madrid
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
$442 nightly
The price is $486
Mar 13 - Mar 14
Total with taxes and fees
The Palace, a Luxury Collection Hotel, Madrid

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 45 for adults and EUR 27.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • JW Marriott Hotel Madrid

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Body treatments
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1882
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per accommodation, per day
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 27.5 for children
  • Nearby parking fee: EUR 45 per day (328 ft away)
  • Pet fee: EUR 50 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at JW Marriott Hotel Madrid?

JW Marriott Hotel Madrid offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Madrid?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Madrid on Mar 29, 2026 start from $554, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near JW Marriott Hotel Madrid?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Gran Via and Plaza Mayor. You'll also find Prado Museum and Royal Palace of Madrid less than a mile away.

Is parking available on site at JW Marriott Hotel Madrid?

No, there isn't parking at this hotel.

Is a spa located at JW Marriott Hotel Madrid?

Spa services at the hotel include sports massages and body treatments.

Does JW Marriott Hotel Madrid have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, massages, and a bar/lounge at this hotel.

Does JW Marriott Hotel Madrid have a casino at the property?

No, JW Marriott Hotel Madrid doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Madrid?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JW Marriott Hotel Madrid?

There are many amenities for couples at this hotel, including a restaurant and couples/private dining plus some guestrooms feature champagne service.

Are there hot tubs at JW Marriott Hotel Madrid?

No, this hotel doesn't have a spa tub.

Does JW Marriott Hotel Madrid have a restaurant with a breakfast menu?

Yes, JW Marriott Hotel Madrid serves buffet breakfast for a surcharge each morning at JW Marriott Hotel Madrid.

Will JW Marriott Hotel Madrid allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at JW Marriott Hotel Madrid for a fee of EUR 50 per accommodation, per day. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at JW Marriott Hotel Madrid?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to JW Marriott Hotel Madrid?

The closest major airport to JW Marriott Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (27 minutes by car).

Are there rooms with balconies that I can book at JW Marriott Hotel Madrid?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

JW Marriott Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 124 reviews
Rating 8 - Good. 10 out of 124 reviews
Rating 6 - Okay. 10 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Odaliz

Stayed 1 night in Feb 2026

8/10 Good

Abdulrahman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I arrived at 1:15 pm and had to wait half an hour just to reach the reception because there was only one employee to check in the guests which is unacceptable and i had to wait until 3 pm to check in to my room because they said there was no room available.
Stayed 5 nights in Nov 2025

8/10 Good

Awida

Business traveler
Liked: Cleanliness, staff & service, amenities
Food
Stayed 3 nights in Nov 2025

10/10 Excellent

Yazeed

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2025

10/10 Excellent

Dor

Stayed 3 nights in Nov 2025

10/10 Excellent

Valerie

Stayed 3 nights in Oct 2025

6/10 Okay

Caio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed. However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator. We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street. On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Reem Moussa

Liked: Cleanliness, amenities
Fabulous as usual
Stayed 5 nights in Oct 2025

10/10 Excellent

juan carlos calderón

Stayed 5 nights in Sep 2025

4/10 Poor

Juan M

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No saben consideraral cliente!

Cometi en leve error en cuanto al dia de llegada. Terminé pagando $650 extra por un cuarto que nunca ocupe en esa noche. Hotels.com indico que algo a ajustaren el hotel y el Marriott dijo que era un asunto de Hotels.com. Nunca consideraron ni un ajuste . Asi que quede pillado entre ellos. Y anteriormente también me ocurrió con Marriott en Boston
Stayed 4 nights in Sep 2025

2/10 Terrible

NM, laredo

Disliked: Cleanliness, staff & service
No room aviablr
Stayed 1 night in Aug 2025

10/10 Excellent

Robert De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, wonderful staff.
Stayed 4 nights in Jul 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great modern hotel. Breakfast poor at 45€ per head for continental breakfast. Rooms are spacious but amenities lacking. 4 sq shower when a bath could have been installed is pointless. No spa appointments available No pool or sauna or steam so not sure how it gets a five star status. I’d just say it was a modern 4 star. Very overpriced for a 4 star hotel as definitely was not five stars
Stayed 2 nights in May 2025

6/10 Okay

Erick

Traveled with family
Disliked: Amenities
No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty.
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay
Stayed 1 night in May 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price doesn’t include breakfast. Poor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

10/10 Excellent

Walid

Stayed 2 nights in Feb 2025

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
Everting great
Stayed 5 nights in Feb 2025

8/10 Good

Esat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and comfortable beautiful rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Anastasia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025