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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

City view
Breakfast, lunch, dinner served; Spanish cuisine
Premium Triple Room, Terrace | Balcony
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(111 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(29 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Triple Room

9.0 out of 10
Wonderful
(34 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Europa is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Gran Via. This 100-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Madrid, the hotel is connected to the convention center and also a short walk from Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Hey My Coffee Sol - ‬1 min walk

About this property

Hotel Europa

At Hotel Europa, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for EUR 25.00 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Other standard amenities include minibars, electric kettles, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Air conditioning
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May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is free cancellation available at Hotel Europa?

Hotel Europa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Europa?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Europa on May 10, 2026 start from $228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Europa?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Gran Via and Plaza Mayor. You'll also find National Prado Museum and Plaza de España - Princesa less than a mile away.

Is there parking available at Hotel Europa?

Yes, parking is offered for EUR 25 per day.

Does Hotel Europa include a casino on the premises?

No, Hotel Europa doesn't have a casino.

Is there an indoor pool at Hotel Europa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Europa?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does Hotel Europa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Hotel Europa serves buffet breakfast for a surcharge each morning at Café Europa.

Does Hotel Europa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Europa though service animals are welcome.

Does Hotel Europa have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Europa?

The closest major airport to Hotel Europa is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Europa?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Hotel Europa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1016 reviews
Rating 8 - Good. 189 out of 1016 reviews
Rating 6 - Okay. 52 out of 1016 reviews
Rating 4 - Poor. 20 out of 1016 reviews
Rating 2 - Terrible. 10 out of 1016 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026

8/10 Good

Edith Gertrudis

Stayed 2 nights in Jan 2026

6/10 Okay

Mert

Liked: Cleanliness
Close to shopping and gran via
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Central location. Staff was prompt and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great view of plaza from balcony, awesome shower, good bed, good breakfast, awesome staff, awesome location, nearby discounted car park, near metro
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
Nice room, nice staff. Great location. Would recommend!
Stayed 3 nights in Dec 2025

10/10 Excellent

MONICA BEATRIZ

Traveled with family
Liked: Cleanliness, staff & service, amenities
Personal, habitación, cama todo perfecto El único comentario anoche hubo un grupo ruidoso, algún control al respecto. Sé que es difícil, pero el descanso es importante
Stayed 2 nights in Jan 2026

6/10 Okay

Alexis

Traveled with family
Liked: Cleanliness, amenities
No
Stayed 6 nights in Nov 2025

10/10 Excellent

Lijun, McLean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location and very nice and helpful front desk. Clean and nice. A little bit noise issue between rooms, but didn’t bother us. Very recommended
Stayed 2 nights in Dec 2025

8/10 Good

Su

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor F

Traveled with family
Liked: Cleanliness, staff & service, amenities
There is no other hotel in Madrid quite like Hotel Europa- it offers the best location (right next to Puerta del Sol) and the best value for what you pay. This is the small hotel that has everything you need to make a visit to Madrid unforgettable! The staff go out of their way to accommodate your requests and the café gets you going throughout the day with good-quality food and beverages. Honestly, this is the place to stay!!
Stayed 1 night in Dec 2025

10/10 Excellent

Maritza

Stayed 3 nights in Dec 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time staying at this hotel and was even better than before. Cleanliness all around, the staff is very friendly and the bar/restaurant is a life saver. The hotel is right at the center of Puerta del Sol and the view from the room was spectacular. Location is the best! 100% recommend.
Room view
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Rosa

Stayed 2 nights in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding all the time and the location was ideal. The room clean and Spotless....best to stay !
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are many wonderful things to say about Hotel Europa. The location is incredible, the staff is fantastic, and the rooms are modern and comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are many wonderful things to say about the Hotel Europa. The location on the Plaza de Puerta del Sol makes it easy to walk to many of the major sites and enjoy the lively atmosphere of Madrid. It is also just steps from the Metro and Cercanias trains. The staff is friendly and always ready to help. The rooms are clean and comfortable with a large bathroom. I will definitely stay here again when I return to Madrid, though I will take a taxi to and from the airport (33 euros), because it required several transfers using public transportation.
Stayed 1 night in Dec 2025

10/10 Excellent

Arzi, Rego Park

Stayed 1 night in Dec 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities
Nice staff, area is perfectly located. Unfortunately very noisy
Stayed 2 nights in Dec 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
clean rooms. great noise reduction windows. courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalia

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was spotless, great for a triple bed room. Breakfast is okay, but location made up for everything!
Stayed 5 nights in Nov 2025

6/10 Okay

Anil, Troy

Traveled with family
Liked: Cleanliness
A lot of noise in next room due to ongoing repairs was not fun.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hard to beat the location—steps from Puerta del Sol—but the hotel itself is dated and the rooms are barebones and boring. Still, it is clean and, for the price, it’s a good option as long as you don’t plan to spend much time in your room.
Stayed 3 nights in Nov 2025

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