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Hotel Cisneros

3.0 star property

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Photo gallery for Hotel Cisneros

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Deluxe Room | In-room dining
Deluxe Room | Bathroom | Shower, hair dryer, bidet, towels
Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803
  • Place, University of Alcala
    ‪18 min walk‬
  • Place, Plaza Cervantes
    ‪18 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double or 2 Twin Beds

Standard Room, 1 Double or 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room (Cama extra)

Double Room (Cama extra) | In-room safe, desk, blackout drapes, iron/ironing board

Double Room (Cama extra)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use

Shower, hair dryer, bidet, towels

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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Exterior

Crowne Plaza Madrid Airport by IHG

San Blas-Canillejas
  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 1,016 reviews
$113 nightly
The price is $124
Jun 21 - Jun 22
Total with taxes and fees
Crowne Plaza Madrid Airport by IHG

About the neighborhood

Alcala de Henares

Hotel Cisneros is a short stroll from Antiguo Hospital de Santa María la Rica and Casa de la Entrevista. This 42-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Magisterial Cathedral of Saints Justo and Pastor - 15 min walk - 0.8 miles
  • University of Alcala - 18 min walk - 1.0 mile
  • Corral of Comedies Theater - 18 min walk - 1.0 mile
  • Plaza Cervantes - 18 min walk - 1.0 mile
  • Convent of Las Clarisas de San Diego - 5 min drive - 1.6 miles

Getting around

  • Alcala de Henares La Garena Station - 7 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Churrería Chocolatería Cibeles - ‬6 min walk
  • ‪Cervecería Pastrana - ‬8 min walk
  • ‪Telepizza - ‬8 min walk
  • ‪Cafeteria Marbella - ‬11 min walk
  • ‪Casa De Andalucia - ‬11 min walk

About this property

Hotel Cisneros

Hotel Cisneros features free WiFi in public areas, a business center, and a meeting room. Self parking is available for EUR 15.00 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and bidets. Safes and desks are also standard. Housekeeping is not available.

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  • Parking included
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Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: noon—-5:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Is a free cancellation option available at Hotel Cisneros?

Hotel Cisneros provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Cisneros?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Cisneros on Jun 28, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Cisneros?

This hotel is located in Alcala de Henares, a short 15-minute walk from Magisterial Cathedral of Saints Justo and Pastor and also 16 minutes on foot from Puerta de Madrid. You'll also find Corral of Comedies Theater and Plaza Cervantes less than a mile away.

Is there parking available at Hotel Cisneros?

Yes, parking is offered for EUR 15 per night.

Does Hotel Cisneros include a casino on the premises?

No, Hotel Cisneros doesn't have a casino.

Will I find an indoor pool at Hotel Cisneros?

No, there is no indoor pool at this hotel.

Is Hotel Cisneros a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include free WiFi.

Are there hot tubs at Hotel Cisneros?

No, this hotel doesn't have a spa tub.

Does Hotel Cisneros feature a restaurant that includes a breakfast menu?

Yes, Hotel Cisneros serves breakfast for a surcharge from its restaurant.

Will Hotel Cisneros allow pets to stay for free?

No, pets aren't allowed at Hotel Cisneros.

Are there connecting rooms at Hotel Cisneros?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Cisneros?

The closest major airport to Hotel Cisneros is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 15.5 mi away (23 minutes by car).

Are there rooms with balconies at Hotel Cisneros?

No, you won't find guestrooms with balconies at Hotel Cisneros.

Hotel Cisneros Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 120 reviews
Rating 8 - Good. 63 out of 120 reviews
Rating 6 - Okay. 16 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, satisfactory for the price
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. They were doing renovations, but it didn’t impact the presentation of the hotel. Central to shops and restaurants.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

ERIK

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Isabel Lucy

Liked: Cleanliness, amenities, property conditions & facilities
I was at the desk for about 10 minutes before someone came to check me in.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Laura

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

cristina

Liked: Staff & service
personal muy amable
Stayed 2 nights in Dec 2025
Verified

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente en términos generales, solo un poco de ruido en las habitaciones contiguas.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

José

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel bastante bien. En la recepción me hicieron muchas preguntas y me hicieron dejar el número de tarjeta para cubrir posibles daños ( Esto fué nuevo para mí y humillante) Me dieron una habitación en el segundo piso y justo al lado había una pareja que mantuvo la tarde y la noche relaciones sexuales haciendo mucho ruido molesto y no pude descansar. Opté por levantarme a las 4 de la mañana y marchar. Desde luego, para no repetir.
Stayed 1 night in Oct 2025
Verified

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lo mejor del hotel era el personal que trabajaba allí. Muy amable y eficaz. Lo peor, el mal estado de las instalaciones, no tanto en las habitaciones, sino en la estancias comunes. Necesita urgentemente una rápida reforma y modernización.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta renovado las habitaciones. Nosotros pagemos más por una deluxe y no se si había diferencia con las demás
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación impecable, comodidad absoluta, el personal atento y muy cercano, parking gratis para huéspedes, sin duda repetiremos
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación Calidad precio. Con aparcamiento Privado gratuito n
Stayed 2 nights in May 2025
Verified

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Correcto. Sin mas.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort

Correcto

Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort

Repetiría visita

Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y agradable

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Stayed 1 night in May 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha estado bien en general.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, alrededores solitarios.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Stayed 1 night in Jul 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Stayed 1 night in Nov 2020