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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property

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Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Exterior
Property video
Pool
Premium bedding, down comforters, minibar, in-room safe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Plaza de la Independencia 3, Madrid, Madrid, 28001
  • Place, Puerta de Alcalá
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Dreamer

A hotel room with a large bed, bedside tables, a chair, a mirror, and a view of the hallway.

Dreamer

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe

A hotel room with a large bed, a TV, a bedside table, and a bathroom visible through an open door.

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Alcala

A hotel room with a large bed, a chair, a lamp, and a window with curtains.

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple

A hotel room with a large bed, two bedside tables with lamps, a desk with a vase of flowers, and a large window with curtains.

Deluxe Triple

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A modern living room with a flat-screen TV, a round coffee table, a sofa, a staircase, and a cabinet with decorative items.

Junior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Grand

A room with a dark wooden door, a beige armchair, a small table with a lamp, and a window with curtains.

Suite Grand

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Madrid

Located in Salamanca, Hospes Puerta de Alcalá, a Member of Design Hotels is adjacent to Puerta de Alcalá and within a 10-minute walk of other popular attractions like Gran Via. This 5-star hotel welcomes guests with 42 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym. It's connected to the convention center in central Madrid, and also a short walk from National Prado Museum and Paseo de la Castellana.

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 miles
  • Calle de Alcalá - 1 min walk - 0.0 miles
  • Plaza de Cibeles - 5 min walk - 0.3 miles
  • Gran Via - 9 min walk - 0.5 miles
  • Puerta del Sol - 16 min walk - 0.9 miles

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬1 min walk
  • ‪Aarde - ‬2 min walk
  • ‪Ramsés - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪The Library - ‬1 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Guests staying at Hospes Puerta de Alcalá, a Member of Design Hotels enjoy access to a full-service spa, a gym, and a steam room. Valet parking is EUR 46 per day if you plan to drive, or hop aboard the shuttle from the hotel to the airport (available 24 hours) for EUR 140 per vehicle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect to find free WiFi and 45-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bodyna has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 46 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malvar

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (14 inch wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per accommodation, per stay
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Airport shuttle fee: EUR 140 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 46 per day
  • Pet fee: EUR 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is free cancellation available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Hospes Puerta de Alcalá, a Member of Design Hotels offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on Jun 29, 2026 start from $330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hospes Puerta de Alcalá, a Member of Design Hotels?

This hotel is situated in Salamanca, just steps from Puerta de Alcalá, and within a 10-minute walk of Gran Via and Paseo de la Castellana. You'll also find National Prado Museum and Puerta del Sol less than a mile away.

Is parking available on site at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, valet parking is offered for EUR 46 per day.

Is there a spa available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Bodyna is the hotel's spa and services include sports massages, Thai massages, body wraps, and couples treatments.

Are there luxury amenities available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, guests can indulge in luxuries such as a steam room, an al fresco restaurant, and in-room massages at this hotel.

Does Hospes Puerta de Alcalá, a Member of Design Hotels include a casino?

No, Hospes Puerta de Alcalá, a Member of Design Hotels doesn't have a casino.

Is there an indoor pool at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, there is no indoor pool at this hotel.

Is Hospes Puerta de Alcalá, a Member of Design Hotels a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and a full-service spa.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a hot tub?

No, but this hotel does have a steam room.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a restaurant that serves breakfast?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels serves buffet breakfast for a surcharge each morning at Malvar.

Does Hospes Puerta de Alcalá, a Member of Design Hotels allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hospes Puerta de Alcalá, a Member of Design Hotels for a fee of EUR 40 per accommodation, per stay. The property also provides food and water bowls.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hospes Puerta de Alcalá, a Member of Design Hotels?

The closest major airport to Hospes Puerta de Alcalá, a Member of Design Hotels is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 842 reviews
Rating 8 - Good. 162 out of 842 reviews
Rating 6 - Okay. 56 out of 842 reviews
Rating 4 - Poor. 27 out of 842 reviews
Rating 2 - Terrible. 12 out of 842 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Great location and fantastic staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Will stay again
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Madrid
Stayed 1 night in Jun 2025
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Quiet, safe location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and great breakfast. It was super well located
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very nice room, absolutely perfect location
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel/bar restaurant with prices over rated
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel walkable to shoping and restaurants and museums. Close to metro. Will stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel overall
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful hotel
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location. Central to many attractions.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very well located, we love the area round the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Genevieve

Great property and location.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was incredibly friendly a helpful. the hotel is located in the best area of madrid
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed hotel in the heart of Madrid.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

AMBAR

Perfect location and beautiful property.Very nice staff
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and the Starr was outstanding.
Stayed 5 nights in Aug 2022
Verified

6/10 Okay

tanyabella

Liked: Cleanliness, staff & service
The property is convenient Great area
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Crane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the best I would say.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

great location, close to Retiro park and Serrano area with great restaurants around.
Stayed 5 nights in Dec 2023