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Hospes Puerta de Alcalá places you in Retiro, within a leisurely stroll of popular sights such as Prado Museum and El Retiro Park. This 5-star hotel has 42 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. Located in central Madrid, the hotel is also near Plaza Mayor and Thyssen-Bornemisza Museum.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, served for a fee from 7:30 AM to 11 AM.


All of Hospes Puerta de Alcalá's 42 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and plasma TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. In-room massages are available, and other amenities include laptop-compatible safes and phones.

Property features

Guests staying at Hospes Puerta de Alcalá enjoy access to a full-service spa, a fitness center, and a steam room. Valet parking is EUR 39 per day if you plan to drive, or hop aboard the airport shuttle (available on request) for EUR 90 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and free newspapers.


  • Walking distance to Prado Museum and El Retiro Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hospes Puerta de Alcalá features a steam room and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measuring 1830 square feet (170 square meters) include meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Parking is available onsite for a surcharge.

  • Valet parking (surcharge) 
  • Number of meeting rooms - 4 
  • Meeting rooms 4 
  • Fitness facilities 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 42 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Full-service spa 
  • Snack bar/deli 
  • Area shuttle (surcharge) 
  • Luggage storage 
  • Concierge services 
  • Number of floors - 5 
  • Multilingual staff 
  • Terrace 
  • Restaurant 
  • Conference space size (feet) - 1830 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Turkish bath/Hammam 
  • Hair salon 
  • Free WiFi 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 1883 
  • Conference space size (meters) - 170 
  • Number of buildings/towers - 1 
  • Steam room 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

Hospes Puerta de Alcalá offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Satellite TV service 
  • Soundproofed rooms 
  • In-room massage available 
  • Turndown service 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • Down comforter 
  • Plasma TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7:30 AM and 11 AM.

Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Scooter/moped rentals nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Body wraps 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Massages 
  • Body scrubs 
  • Ayurvedic treatments 
  • Number of treatment rooms 3 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 30 per accommodation, per stay
  • Dogs only
  • 1 per room (up to 15 kg)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Rollaway bed fee: EUR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hospes
  • Hospes Madrid
  • Hotel Hospes
  • Hotel Hospes Madrid
  • Madrid Hotel Hospes
  • Hospes Hotel Madrid
  • Hospes Madrid Hotel Madrid
  • Madrid Hospes Hotel
  • Hospes Puerta Alcalá Hotel Madrid
  • Hospes Puerta Alcalá Hotel
  • Hospes Puerta Alcalá Madrid
  • Hospes Puerta Alcalá

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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