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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Madrid

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Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Reception
Exterior
Deluxe Alcala | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Daily buffet breakfast (EUR 33 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

View in a map
Plaza de la Independencia 3, Madrid, Madrid, 28001
  • Place, Puerta de Alcalá
    ‪1 min walk‬
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Gran Via
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Dreamer

Dreamer | 1 bedroom, premium bedding, down comforters, minibar

Dreamer

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe

1 bedroom, premium bedding, down comforters, minibar

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Alcala

Deluxe Alcala | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple

1 bedroom, premium bedding, down comforters, minibar

Deluxe Triple

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

1 bedroom, premium bedding, down comforters, minibar

Suite Grand

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Madrid

Located in Salamanca, Hospes Puerta de Alcalá, a Member of Design Hotels is adjacent to Puerta de Alcalá and within a 10-minute walk of other popular attractions like Gran Via. This 5-star hotel welcomes guests with 42 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym. It's connected to the convention center in central Madrid and also close to Puerta del Sol and El Retiro Park.

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 miles
  • Calle de Alcalá - 1 min walk - 0.0 miles
  • Plaza de Cibeles - 5 min walk - 0.3 miles
  • Paseo de la Castellana - 5 min walk - 0.3 miles
  • Gran Via - 9 min walk - 0.5 miles

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬1 min walk
  • ‪Aarde - ‬2 min walk
  • ‪Ramsés - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Berria Wine Bar - ‬1 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Luxury hotel with a full-service spa connected to the convention center in Madrid
Guests staying at Hospes Puerta de Alcalá, a Member of Design Hotels enjoy access to a full-service spa, a gym, and a steam room. Valet parking is EUR 45 per day if you plan to drive, or hop aboard the shuttle from the hotel to the airport (available 24 hours) for EUR 130 per vehicle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect to find free WiFi and 45-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bodyna has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malvar

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (14 inch wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per accommodation, per stay
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is free cancellation available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Hospes Puerta de Alcalá, a Member of Design Hotels offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do close to Hospes Puerta de Alcalá, a Member of Design Hotels?

This hotel is situated in Salamanca within a 10-minute walk of Gran Via and Puerta de Alcalá. You'll also find Puerta del Sol and Prado Museum less than a mile away.

Will I be able to park at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, valet parking is offered for EUR 45 per day.

Is there a spa available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Bodyna is the hotel's spa and services include Thai massages, sports massages, Ayurvedic treatments, and couples treatments.

Does Hospes Puerta de Alcalá, a Member of Design Hotels include a casino?

No, Hospes Puerta de Alcalá, a Member of Design Hotels doesn't have a casino.

Is there an indoor pool at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, there is no indoor pool at this hotel.

Is Hospes Puerta de Alcalá, a Member of Design Hotels good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant with al fresco dining.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a hot tub?

No, but this hotel does have a steam room.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a restaurant that serves breakfast?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels serves buffet breakfast for a surcharge each morning at Malvar.

Does Hospes Puerta de Alcalá, a Member of Design Hotels allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hospes Puerta de Alcalá, a Member of Design Hotels for a fee of EUR 30 per accommodation, per stay. The property also provides food and water bowls.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hospes Puerta de Alcalá, a Member of Design Hotels?

The closest major airport to Hospes Puerta de Alcalá, a Member of Design Hotels is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Reviews

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 564 out of 815 reviews
Rating 8 - Good. 161 out of 815 reviews
Rating 6 - Okay. 54 out of 815 reviews
Rating 4 - Poor. 26 out of 815 reviews
Rating 2 - Terrible. 10 out of 815 reviews

Reviews

10/10 Excellent

Lynn, Ocean Ridge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful!l. The staff excellent. The only negative was we were on the 1st floor and the music and noise outside went on until 2 am. It was difficult to fall asleep.
Stayed 2 nights in Nov 2025

6/10 Okay

Marcus

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel with a fantastic location but horribly noisy all night. You won’t sleep. Don’t even bother.
Stayed 2 nights in Nov 2025

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Will stay again
Stayed 2 nights in May 2025

6/10 Okay

Meshal

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Katlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Magnífico! Perfecta ubicación y el servicio es excelente.
Stayed 3 nights in Jul 2025

8/10 Good

Aldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel/bar restaurant with prices over rated
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Madrid
Stayed 1 night in Jun 2025

10/10 Excellent

Phoebe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and great breakfast. It was super well located
Stayed 1 night in Jun 2025

10/10 Excellent

Hilda, SAN YSIDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

AMBAR

Perfect location and beautiful property.Very nice staff
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, recently renovated, friendly and helpful hotel. Would suit party people. Only problem was loud noise from club until 2:00am. Otherwise perfect: comfortable bed, helpful concierge, warm welcome.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was incredibly friendly a helpful. the hotel is located in the best area of madrid
Stayed 2 nights in Apr 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Hotel!!! Beautifully decorated , rooms are spacious and the bathrooms are really big . We stayed in room # 400 , corner room very quiet with an inner courtyard view. What a nice staff , we’re so pleased with the service and hospitality of all . Fernando at the front desk is an amazing person . Thank you for e urging and for making our anniversary #35 a memorable one in beautiful Madrid . Breakfast was very good and conveniently located inside the hotel . The outside terraza is BEAUTIFUL and view of La Puerta de Alcalá is stunning ! The only down side of the hotel, is missing a lounge bar with nice confortable couches where you can enjoy a drink inside the property . If you want a drink you need to sit outside (it was very cold when we stay at the hotel ) . I’m pretty sure that on warmer days will be nice ! We definitely be back to soon .
Stayed 4 nights in Mar 2025

2/10 Terrible

Kumar Sambhaw

Stayed 3 nights in Mar 2025

10/10 Excellent

Marie-Joelle, Paget

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always upgrade because Expedia loyalty
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time back to this hotel and we plan to come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar

Stayed 2 nights in Feb 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025