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Recent guest reviews

No hot water all weekend. The fitness center picture has no treadmills and is overall disappointing. The hotel itself was quite loud all evening, doors banging closed throughout the night. The restaurant is not open.

I booked for the hot tub and the jets that were working werent working hard. Some werent giving pressure at all Disappointed. Wanted the therapy.

Not what I expected for the price point, and I was very pleasantly surprised. (:

Comfortable bed and room. We slept fine after we turned off the heat and refrigerator. The pool is very small and the pool area is cold. The breakfast was average.

Not accuratley portraid on website. Building and faciilties outdated, not clean. Tv not working, smoking smell in rooms that were supposedly non-smoking.

Good location, very nice layout, plenty of parking, very nice staff. Common areas are a bit dated and could maybe use some sprucing up. However, the main reason for the "meh" overall rating is the lack of cleanliness in our individual room. We had four people, so we needed the pull out couch, and when we opened it that was popcorn between the cushions. Some of our linens were stained.

Faith was the person who checked us in. She was very helpful and courteous. Room and food were amazing. We will stay there again.

Bar attached to hotel with good food and good prices.

The property probably needs some degree of renovation. Also be aware that the property is huge. It can take up to 10 minutes to walk to the front desk. It's not a squalid hotel, but it could use renovation. But the major disappointment upon checking in was that the AC did not work in the room. Staff promised to fix it, but somehow that fell through the cracks. Shouldn't happen in a hotel with this type of rating. It required a second effort to get it taken care of. A repair tech actually helped carry my stuff to the second room that I was given. With a hotel that is supposedly of this stature, no problem should take more than one effort to get addressed.

Good clean hotel with ample parking, Friendly staff, there’s a problem with the keys, it takes several tries to get in your world, sometimes you need a new key altogether

The hotel was comfortable, and it all seemed fairly clean. However, there was black mold on the bathroom ceiling above the shower.

It was a great hotel for the price. It was nice and clean.

Staff was very friendly. Super comfy beds! Very clean.

Grand Canyon Dr Madison WI

Hotel highlights

  • Walking distance to West Towne Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of West Towne Mall, Radisson Hotel Madison is within a mile (2 km) of University Research Park. This 3-star hotel has 153 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free weekday newspapers are also available.


Property features

At Radisson Hotel Madison, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Radisson Hotel Madison

Everyone (27) Couples (3) Family (11)
3
Family Business Business

No hot water all weekend. The fitness center picture has no treadmills and is overall disappointing. The hotel itself was quite loud all evening, doors banging closed throughout the night. The restaurant is not open.

By on Apr 11, 2022

4
Family

I booked for the hot tub and the jets that were working werent working hard. Some werent giving pressure at all Disappointed. Wanted the therapy.

By on Mar 7, 2022

Review comment responded on Mar 29, 2022

Ann, On behalf of our entire staff at Radisson Hotel Madison - MADI we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with the hot tub jets not being working properly with our maintenance team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations. Thank you for choosing Radisson

5
Partner Couples

Not what I expected for the price point, and I was very pleasantly surprised. (:

By on Mar 7, 2022

Review comment responded on Mar 23, 2022

Keelie, Thank you very much for sharing your recent experience at Radisson Hotel Madison - MADI., We have an awesome group of people working at the Radisson and we are glad to know that your stay was pleasant. Thank you for choosing Radisson, see you back soon.

3
Partner Couples

Comfortable bed and room. We slept fine after we turned off the heat and refrigerator. The pool is very small and the pool area is cold. The breakfast was average.

By , from Eau Claire on Feb 20, 2022

Review comment responded on Feb 21, 2022

Susan, Thank you for writing a review. I am glad to know that our beds are comfortable. On the other hand, I am sorry to hear that your stay was less than pleasing due to the pool being cold. We are genuinely concerned about our guest's satisfaction, and on behalf of the entire staff, we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the maintenance to make the necessary improvements to offer a better service in the future We hope for another opportunity to serve you again and exceed your expectations. Thank you for choosing Radisson.

2
Partner Couples

Not accuratley portraid on website. Building and faciilties outdated, not clean. Tv not working, smoking smell in rooms that were supposedly non-smoking.

By on Aug 7, 2021

2
Everyone

By on Sep 1, 2020

Review comment responded on Sep 1, 2020

Thank you for your review. If you would like to provide us with any further details on your stay, please reach out. We hope to see you again!

3
Family Family

Good location, very nice layout, plenty of parking, very nice staff. Common areas are a bit dated and could maybe use some sprucing up. However, the main reason for the "meh" overall rating is the lack of cleanliness in our individual room. We had four people, so we needed the pull out couch, and when we opened it that was popcorn between the cushions. Some of our linens were stained.

By on Dec 23, 2019

Review comment responded on Dec 23, 2019

Thank you for taking the time out of your day to review our hotel. We are sorry to hear about the mis fortune on your room. We strive to make every guest feel as if they are at home and opening a couch to that, is not the way to go about doing that. I hope this experience never happens to you again but if should happen, to please notify the Front Desk so we can make your stay the best in can possibly be. Thank you again and Happy Holidays.

5
Everyone

By on Dec 5, 2019

Review comment responded on Dec 7, 2019

Hello, Thank you for staying with us at the Radisson of Madison! We are so happy you were pleased with our property and took time to rate our hotel. 5/5 is exactly what we strive for. We look forward to seeing you again the next time you are in the Madison area.

4
Everyone

By on Dec 3, 2019

Review comment responded on Dec 3, 2019

Thank you for such a great score of 4/5! Is there anything we could of done to reach that 5/5? We hope to see you back again the next time you are in Madison.

5
Everyone

By on Nov 27, 2019

Review comment responded on Nov 28, 2019

Thank you for taking the time to review our hotel. We look forward to you staying with us in the future.

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