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Oaks Mackay Rivermarque Hotel

Property class: 4

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Photo gallery for Oaks Mackay Rivermarque Hotel

Room
A modern outdoor swimming pool with clear blue water, a tiled deck, and a minimalist architectural design.
A cafe interior with wooden tables and chairs, a chalkboard menu, and a counter area.
A multi-story hotel with balconies, a ground-level restaurant, and a parking area.
Beach

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
55-63 River Street, Mackay, QLD, 4740
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪8 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, bedside tables, a mirror, and a bathroom visible through an open door.

Apartment, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern bedroom with a large bed, a ceiling fan, a nightstand, and a wall-mounted decorative piece.

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a balcony, a bed, a desk, and a chair.

Executive Apartment, 1 Bedroom

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

A modern bedroom with a large bed, a ceiling fan, a nightstand, and a wall-mounted decorative piece.

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio

A modern hotel room with a bed, a desk, a chair, a kitchen area, and a view of the outdoors.

Studio

8.6 out of 10
Excellent
(4 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

A neatly made bed with a pillow, a magazine, a vase with flowers, and a lamp.

Hotel Room

9.0 out of 10
Wonderful
(16 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

A neatly made bed with a pillow, a magazine, a vase with flowers, and a lamp.

Hotel Room (No Housekeeping) 

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

A hotel room with a large bed, bedside tables, a mirror, and a bathroom visible through an open door.

Apartment, 1 Bedroom (No Housekeeping )

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

A modern hotel room with a bed, a desk, a chair, a kitchen area, and a view of the outdoors.

Studio (No Housekeeping Service)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

A hotel room with a bed, a nightstand, a ceiling fan, a window with a view of buildings, and a wall decoration.

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for 1 Bedroom Executive (No Housekeeping)

A hotel room with a balcony, a bed, a desk, and a chair.

1 Bedroom Executive (No Housekeeping)

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds OR 4 Twin Beds

View all photos for 2 Bedroom Executive (No Housekeeping)

A modern kitchen with wooden cabinets, stainless steel appliances, and a double sink.

2 Bedroom Executive (No Housekeeping)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Mackay

Located in City Centre, Oaks Mackay Rivermarque Hotel is within a 5-minute walk of sights such as Bluewater Lagoon and Caneland Central. This 4-star hotel welcomes guests with 72 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Caneland Central - 3 min walk - 0.2 miles
  • Jubilee Park - 7 min walk - 0.4 miles
  • Artspace Mackay - 7 min walk - 0.4 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪The Coffee Club Canelands Café - ‬7 min walk
  • ‪KFC - ‬7 min walk
  • ‪Red Rooster - ‬8 min walk
  • ‪The Dispensary - ‬9 min walk

About this property

Oaks Mackay Rivermarque Hotel

Guests of Oaks Mackay Rivermarque Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 5.00 per day. Front-desk staff can assist with dry cleaning/laundry and tours/tickets. Additional amenities include a hot tub and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones and wardrobes or closets are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 65.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

Is free cancellation available at Oaks Mackay Rivermarque Hotel?

Oaks Mackay Rivermarque Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Oaks Mackay Rivermarque Hotel?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Oaks Mackay Rivermarque Hotel on Nov 10, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Oaks Mackay Rivermarque Hotel?

This hotel is situated in City Centre, just steps from Bluewater Lagoon and Caneland Central, and within a short walk of Artspace Mackay. You'll also find Harrup Park and Great Barrier Reef Arena within a short drive.

Is parking available on site at Oaks Mackay Rivermarque Hotel?

Yes, secured parking is offered for AUD 5 per day. Wheelchair-accessible parking is also available for guests.

Does Oaks Mackay Rivermarque Hotel have a casino?

No, Oaks Mackay Rivermarque Hotel doesn't have a casino.

Is there an indoor pool at Oaks Mackay Rivermarque Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Oaks Mackay Rivermarque Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Oaks Mackay Rivermarque Hotel?

No, this hotel doesn't have a spa tub.

Does Oaks Mackay Rivermarque Hotel have a restaurant with a breakfast menu?

Yes, Oaks Mackay Rivermarque Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Marque Bar & Grill.

Does Oaks Mackay Rivermarque Hotel allow pets to stay free of charge?

No, pets aren't allowed at Oaks Mackay Rivermarque Hotel.

Are there connecting rooms at Oaks Mackay Rivermarque Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Oaks Mackay Rivermarque Hotel?

The closest major airport to Oaks Mackay Rivermarque Hotel is Mackay, QLD (MKY), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Oaks Mackay Rivermarque Hotel?

Yes, some guestrooms at Oaks Mackay Rivermarque Hotel offer a balcony and may feature city views.

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 271 out of 596 reviews
Rating 8 - Good. 196 out of 596 reviews
Rating 6 - Okay. 74 out of 596 reviews
Rating 4 - Poor. 35 out of 596 reviews
Rating 2 - Terrible. 20 out of 596 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room, convenient to facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities including gym were excellent and the cafe/restaurant was fantastic.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, helpful staff, clean room and central to amenities.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in a studio room with breakfast. Room is clean, bed is super comfy. Breakfast was good (select from the menu, 1 food item & 1drink). Convenient location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Great stay overall. The room was very clean and tidy, the staff were friendly and helpful, and the breakfast was good with plenty of options. The kitchen facilities were handy and everything was well maintained. Would definitely stay again.”
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice motel good breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean, staff friendly & helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, clean, tidy, quiet.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Really great value for money with included breakfast. Very central. Staff were friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I try and make a point of staying at the oaks, the rooms are always clean and well presented. Staff are very professional especially Theo he’s always on the ball and can generally sort any issues.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious well fitted out two bed apartment. Excellent breakfast and friendly staff. Easy to walk a few blocks to restaurants and riverside walk.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic, stay welcoming Staff. Beautiful clean comfortable safe rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast being included was great. The cafe did a really nice breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure - great stay for families. Thank you to the lovely lady at reception who was very helpful. The cafe downstairs - delish breakfast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and safe
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location big rooms. They forgot an extra towel in our room as we had 2 adults and 1 child. Didn’t like that the parking wasn’t free but all good because plenty of parking out the front of the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to stay at the Oaks.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
Stayed 2 nights in Sep 2025