Skip to main content
Beginning of main content

Best Western Marco Polo Mackay

3.5 out of 5.0

Recent guest reviews

This motel was amazing! The staff where super friendly and very accommodating! The bed was the closest bed that I had traveling that was like my own bed at home! Meals from restaurant where beautiful as well!! Wouldn't hesitate to stay there again if ever traveling through Mackay again!

I stayed at the Quality Inn Marco Polo on 31 Janurary 2017. Upon checking in, I met Tracy and Robert, on site property managers. They were so pleasant and helpful. I am a very tall fellow so Tracy provided me with king size bed.....BEST nights rest of my 17 day trip!!!!!!! The accommodations were top notch.....was even able to stand under the shower head without bending over. I would highly recommend this property and will definitely stay here again if my 2 month stay in Australia allows it. Thanks Tracy and Robert for your Australian hospitality.

i stayed here with my family for 5 nights, this place booked from the outside and online not much dis-similar to the other hotel/motels but after we checked we had discovered the rooms were all FULLY RENOVATED and a good size with new bathroom, new AC, new furniture and a VERY comfortable king size bed that is comparable to the Sheraton as i am their elite member so i know their beds well. The pool was nice which the children loved, nice way to cool down. We ate at the resturant most days which we found the food were nice We will diffidently be back next time we are in Mackay.

This is a good motel to stay at if you just need somewhere to sleep. The rooms are well priced, comfortable and clean. The staff are very helpful. The rooms are air conditioned and the shower was quite good. This is a good basic room at an affordable price.

We googled the best steak in Mackay when we overnighted there. This place certainly lived up to expectations. The steak was devine, the decor suited the Italian theme. Except for the bar area which had two wall art displays which cheapened that area. The lady who served us was lovely and friendly.

We were made to feel very welcome on arrival by the relief manager. The complex is very well maintained with a Spanish feel to the architecture. We had a very spacious room which was very well appointed and very comfortable. Plentiful hot water with good pressure. Even though located on a main road our room was at the very back of the complex so noise was not an issue. The heated spa was very relaxing. Would not hesitate to return.

We stayed a couple of nights at the Comfort Inn Marco Polo in Mackay a week or so ago, nice facilities, clean, quiet rooms, breakfast included and easy to get most places in Mackay as it is right on the highway. No complaints from us and it suited our needs perfectly.

This motel was very clean and had nice furniture. The beds were great! Pillow topped and so cozy! The bathrooms were modern with tile and glass showers. We had two rooms and both were wonderful. The reception staff was helpful and accommodating. We had a rate that included continental breakfast. We would definitely stay again. If you need quick bite while here the dragon noodle place next to the IGA is amazing!

Great place to stay . My partner & i stayed overnight 4.2.16 and what a great night's sleep we had ,the bed was to die for. Great shower and both of us didn't want to get out :) lol Will stay again when we travel to Brisbane. Keep up the great work. Gary .

No free wifi,if you do not have it take the sign down and give a discount on the room. I thought this hotel was over priced .The bed was soft the shower had no pressure and the air conditioner did not cool the room.Nothing special for the price of the hotel room.

46 Nebo Road West Mackay QLD

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Marco Polo Mackay is located within a mile (2 km) of Jubilee Park and Mackay Enertainment and Convention Centre. This 3.5-star motel has 38 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking. It's also near Artspace Mackay and Bluewater Lagoon.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


Best Western Marco Polo Mackay's 38 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Ceiling fans, hair dryers, and ironing boards are also standard.

Property features

Guests staying at Best Western Marco Polo Mackay enjoy an outdoor pool, a steam room, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.

Room options

Superior Room, Multiple Beds, Non Smoking

King 1 | Sleeps 3

Executive Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Family Suite, 2 Bedrooms, Non Smoking

Twin 3 | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

46% of guests recommend this hotel

Total of 61 reviews