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Aparthotel

Pacific Sands Apartments

4.5 star property

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Photo gallery for Pacific Sands Apartments

A modern kitchen with a central island, a dining area with chairs, and a view of the outdoors.
A modern reception area with a wooden counter, pendant lighting, and a large window offering a view of the outdoors.
A balcony with a white table and chairs, a view of the sea and buildings in the distance.
A modern living room with a sofa, coffee table, and TV. There is a dining area with chairs and a table in the background.
A hotel room with a large bed, a view of the beach through the window, and a sliding door leading to a balcony.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
3 Kirribilli Avenue, East Mackay, QLD, 4740
  • Place, Town Beach
    ‪13 min walk‬
  • Place, Ken Burgess Orchid House
    ‪15 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A modern living room with a round glass table, beige sofa, and yellow armchairs. A ceiling fan and recessed lighting are visible.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Laptop workspace, blackout drapes, iron/ironing board, WiFi (free)

Apartment, 2 Bedrooms

  • Ocean view
  • 764 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for King Executive Room with Balcony

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

King Executive Room with Balcony

  • Lake view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for King Room Studio

A modern hotel room with a large bed, a headboard, a nightstand, a lamp, a ceiling fan, and a window with a view of the beach.

King Room Studio

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Studio

Executive Studio | Laptop workspace, blackout drapes, iron/ironing board, WiFi (free)

Executive Studio

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with a bed, a nightstand, a lamp, and a painting on the wall.

Executive Apartment, 2 Bedrooms

  • 75 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Apartment, 3 Bedrooms (Interconnecting)

A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a window with curtains.

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms (Interconnecting)

A hotel room with a bed, a chair, a nightstand, a ceiling fan, a window with a view, and a framed picture on the wall.

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Mackay

Located in East Mackay, Pacific Sands Apartments is within 2 miles (3 km) of popular attractions such as Harrup Park and Mackay Enertainment and Convention Centre. This 51-room, 4.5-star aparthotel has an outdoor pool along with free in-room WiFi and free self parking.
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Town Beach - 13 min walk - 0.7 miles
  • Ken Burgess Orchid House - 15 min walk - 0.8 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Bluewater Lagoon - 4 min drive - 2.1 miles
  • Mackay Marina Village & Shipyard - 10 min drive - 5.8 miles

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mojos - ‬3 min drive
  • ‪The Cheesecake Shop Mackay - ‬16 min walk
  • ‪Metropolitan Hotel - ‬2 min drive
  • ‪The Dispensary - ‬3 min drive

About this property

Pacific Sands Apartments

Guests of Pacific Sands Apartments enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services and luggage storage. Other amenities at this beach aparthotel include a garden, a reception hall, and barbecue grills.
Each apartment is individually decorated and has an array of amenities, including a microwave, a coffee maker, and a ceiling fan. Guests can expect to find free WiFi and a 32-inch Smart TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an ironing board and a wardrobe or closet. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Riviera Mackay
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9.2 out of 10, Wonderful, 461 reviews
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The price is $161
Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 51 units
  • 8 floors
  • Bicycle rentals
  • Built in 2015
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.52 percent for credit card payments
The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 150.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

Are free cancellation options available at Pacific Sands Apartments?

Pacific Sands Apartments provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Pacific Sands Apartments?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Pacific Sands Apartments on Aug 9, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Pacific Sands Apartments?

This aparthotel is situated in East Mackay within a short 14-minute walk of Ken Burgess Orchid House and also 13 minutes on foot from Town Beach. You'll also find Harrup Park and Bluewater Lagoon within a short drive.

Is there parking available at Pacific Sands Apartments?

Yes, self parking is offered for free at the aparthotel.

Are there luxury amenities available at Pacific Sands Apartments?

Yes, some luxury features of this aparthotel include an outdoor pool, dry cleaning/laundry service, and a garden.

Does Pacific Sands Apartments include a casino at the property?

No, Pacific Sands Apartments doesn't have a casino.

Is there an indoor pool at Pacific Sands Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Pacific Sands Apartments?

Couples staying at this aparthotel will appreciate amenities like a smart TV as well as an outdoor pool and a garden.

Does Pacific Sands Apartments have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Pacific Sands Apartments feature a restaurant that includes a breakfast menu?

No, Pacific Sands Apartments doesn't have a restaurant that serves breakfast.

Does Pacific Sands Apartments allow pets to stay free of charge?

No, pets aren't allowed at Pacific Sands Apartments.

Does Pacific Sands Apartments have connecting rooms available?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

Where is the closest airport to Pacific Sands Apartments?

The closest major airport to Pacific Sands Apartments is Mackay, QLD (MKY), which is 4.7 mi away (9 minutes by car).

Are there rooms with balconies at Pacific Sands Apartments?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy ocean and city views.

Pacific Sands Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 201 out of 471 reviews
Rating 8 - Good. 158 out of 471 reviews
Rating 6 - Okay. 67 out of 471 reviews
Rating 4 - Poor. 26 out of 471 reviews
Rating 2 - Terrible. 19 out of 471 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always an amazing stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Diane

Liked: Cleanliness
Parking was secure and access to the room was easy once I got in. The room was temperate and comfortable but the Apartment building is new and getting onto town was a drive away. After driving 6 hours to get there I would have preferred to have been told prior to arrival that I needed my car to go shopping or our out to dinner.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Staff where amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay but the experience is let down by terrible WiFi
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a good place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

TONI

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location, staff helpful and friendly
Stayed 1 night in Jul 2023
Verified

8/10 Good

Dallas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Nicely sized and comfortable rooms.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, communication
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, communication
Easy checking in and the staff where very friendly and helpful
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place close to beach with excellent views at night also.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Kieryn

Liked: Cleanliness, amenities, communication
Fantastic place to stay. Close to lord of fun things and the beach.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Ebelina

Liked: Cleanliness, amenities, communication
Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, room comfort, communication

Nice Hotel

Friendly staff, clean rooms. Really nice showers.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Good location. Generally ok. Was not proved with enough toilet paper etc. had to ask. kitchen was poorly equiped
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

wayne

Liked: Property conditions & facilities, communication
Quiet location
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was spacious snd reasonably priced.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were excellent / nice quite apartment.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Kingsly

Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfortable.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Tracey

Liked: Communication
Disliked: Cleanliness, amenities
No visible window in room, carpet filthy, king bed is 2 singles pushed together, no milk in fridge, shower head poor. Aircon works well, parking secure.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Genette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Stayed 1 night in Feb 2025
Verified

6/10 Okay

James

Disliked: Cleanliness, room comfort
Could do with a lot of maintence. Parking was ok, did have to park on street one night, aircons work well just no direction fins left in them. Bed was awful and pillow non existent
Stayed 3 nights in Dec 2025