See all properties

Oaks Mackay Carlyle Suites

4.0 star property

Choose dates to view prices

Photo gallery for Oaks Mackay Carlyle Suites

Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, electric kettle
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
23 Alfred Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪13 min walk‬
  • Place, Bluewater Lagoon
    ‪18 min walk‬
  • Place, Caneland Central
    ‪18 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

  • Sleeps 2
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

  • 1109 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

2 Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Hotel Room (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room (No Housekeeping)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

7.0 out of 10
Good
(4 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

1 Bedroom Apartment (No Housekeeping)

8.0 out of 10
Very good
(4 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment (No Housekeeping)

  • 1109 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

1 Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for 2 Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

2 Bedroom Apartment

  • Sleeps 4
  • Free WiFi

2 Bedroom Dual Key Apartment (No Housekeeping)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Mackay

Located in City Centre, Oaks Mackay Carlyle Suites is a leisurely stroll from sights such as Ken Burgess Orchid House and Mackay Enertainment and Convention Centre. This 34-room, 4-star hotel welcomes guests with in-room amenities like balconies, refrigerators, and microwaves.

What's nearby

  • Ken Burgess Orchid House - 12 min walk - 0.6 miles
  • Mackay Enertainment and Convention Centre - 13 min walk - 0.7 miles
  • Bluewater Lagoon - 18 min walk - 1.0 mile
  • Caneland Central - 18 min walk - 1.0 mile
  • Harrup Park - 3 min drive - 1.2 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Shop Mackay - ‬13 min walk
  • ‪Mojos - ‬11 min walk
  • ‪Metropolitan Hotel - ‬3 min walk
  • ‪Woodman's Axe - ‬9 min walk

About this property

Oaks Mackay Carlyle Suites

An outdoor pool and free WiFi in public areas are features at Oaks Mackay Carlyle Suites. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage.
LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Other standard amenities include dryers, balconies, and refrigerators.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Quest Mackay on Gordon
City Centre
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 470 reviews
$105 nightly
The price is $117
Jul 10 - Jul 11
Total with taxes and fees
Quest Mackay on Gordon

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

Is free cancellation available at Oaks Mackay Carlyle Suites?

Oaks Mackay Carlyle Suites provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Oaks Mackay Carlyle Suites?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Oaks Mackay Carlyle Suites on Jul 12, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Oaks Mackay Carlyle Suites?

This hotel is situated in City Centre within a short 9-minute walk of Ken Burgess Orchid House and also 11 minutes on foot from Jubilee Park. You'll also find Harrup Park and Bluewater Lagoon within a short drive.

Is parking available on site at Oaks Mackay Carlyle Suites?

Yes, there is wheelchair-accessible parking available.

Does Oaks Mackay Carlyle Suites have a casino on the premises?

No, Oaks Mackay Carlyle Suites doesn't have a casino.

Is there an indoor pool at Oaks Mackay Carlyle Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Oaks Mackay Carlyle Suites?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a kitchen and free WiFi.

Does Oaks Mackay Carlyle Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Oaks Mackay Carlyle Suites have a restaurant that serves breakfast?

No, Oaks Mackay Carlyle Suites doesn't have a restaurant that serves breakfast.

Does Oaks Mackay Carlyle Suites allow pets to stay free of charge?

No, pets aren't allowed at Oaks Mackay Carlyle Suites though service animals are welcome.

Does Oaks Mackay Carlyle Suites have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Oaks Mackay Carlyle Suites?

The closest major airport to Oaks Mackay Carlyle Suites is Mackay, QLD (MKY), which is 3.8 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Oaks Mackay Carlyle Suites?

Yes, every guestroom at Oaks Mackay Carlyle Suites comes with a balcony.

Oaks Mackay Carlyle Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 153 out of 371 reviews
Rating 8 - Good. 146 out of 371 reviews
Rating 6 - Okay. 40 out of 371 reviews
Rating 4 - Poor. 18 out of 371 reviews
Rating 2 - Terrible. 14 out of 371 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

karen

Liked: Cleanliness, staff & service, amenities
Great staff, pool was lovely
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy, perfect area for my work purposes, friendly reception, easy parking
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ColinParawan

Liked: Cleanliness, staff & service
Room was clean and a good size.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Vijay

Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
It suited our stay
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Really friendly reception, made process quick and easy
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Tim

Liked: Amenities
Friendly helpful staff at reception who went above and beyond to cater for my needs
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful friendly reception staff

Receptionist Sandra was extra helpful.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Good clean accommodation. Noisy Isolated
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Shannon

Liked: Staff & service, room comfort

Great place to stay for Rumble Skate event

Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back!
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit had everything we needed for our stay
Stayed 2 nights in Nov 2023
Verified

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation in Mackay can get quite pricey, but the Carlyle has all the same facilities - pool, great rooms etc - for a lot less than I am used to paying. Won't be staying anywhere else moving forward - glad I found this little gem!
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stopover in Mackay. Self contained unit. Close to all ammenities.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped me with an early check in
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Stayed 1 night in May 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, good value for money.

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Tim

Liked: Amenities
This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Stayed 1 night in Feb 2024