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Oaks Mackay Rivermarque Hotel

4.0 star property
Hotel in Mackay with a fitness center and a coffee shop

Choose dates to view prices

Photo gallery for Oaks Mackay Rivermarque Hotel

Outdoor pool
1 bedroom, laptop workspace, free WiFi, bed sheets
1 bedroom, laptop workspace, free WiFi, bed sheets
1 bedroom, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Gym
  • Pool
  • Breakfast available

Explore the area

View in a map
55-63 River Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Artspace Mackay
    ‪7 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪12 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, laptop workspace, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room

9.0 out of 10
Wonderful
(16 reviews)
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room (No Housekeeping) 

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping )

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio (No Housekeeping Service)

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Studio (No Housekeeping Service)

  • Sleeps 2

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Hotel Room-No Housekeeping

  • Sleeps 2

View all photos for 1 Bedroom Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

1 Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Executive Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

1 Bedroom Executive Apartment

  • Sleeps 2

View all photos for 2 Bedroom Executive Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

2 Bedroom Executive Apartment

  • Sleeps 4

View all photos for 2 Bedrooms Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

2 Bedrooms Apartment

  • Sleeps 4

View all photos for Studio

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Hotel Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room

  • Sleeps 2

About the neighborhood

Mackay

Located in City Centre, Oaks Mackay Rivermarque Hotel is within a 5-minute walk of sights such as Bluewater Lagoon and Caneland Central. This 4-star hotel welcomes guests with 71 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Caneland Central - 3 min walk - 0.2 miles
  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Jubilee Park - 7 min walk - 0.4 miles
  • Artspace Mackay - 7 min walk - 0.4 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬6 min walk
  • ‪Mojos - ‬7 min walk
  • ‪Noodle Paradise - ‬4 min walk

About this property

Oaks Mackay Rivermarque Hotel

Hotel in Mackay with a fitness center and a coffee shop
Guests of Oaks Mackay Rivermarque Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 5.00 per day. Front-desk staff can assist with tours/tickets and dry cleaning/laundry. Additional amenities include a hot tub and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones and wardrobes or closets are other standard amenities. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 59.0 per night
  • Cribs/infant beds are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

Is free cancellation available at Oaks Mackay Rivermarque Hotel?

Oaks Mackay Rivermarque Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to see around Oaks Mackay Rivermarque Hotel?

This hotel is situated in City Centre, just steps from Bluewater Lagoon and Caneland Central, and within a short walk of Artspace Mackay. You'll also find Harrup Park and Pioneer Valley within a short drive.

Will I be able to park at Oaks Mackay Rivermarque Hotel?

Yes, secured parking is offered for AUD 5.00 per day. Accessible parking is also available for guests.

Does Oaks Mackay Rivermarque Hotel have a casino?

No, Oaks Mackay Rivermarque Hotel doesn't have a casino.

Is there an indoor pool at Oaks Mackay Rivermarque Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Oaks Mackay Rivermarque Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Oaks Mackay Rivermarque Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Oaks Mackay Rivermarque Hotel have a restaurant with a breakfast menu?

Yes, Oaks Mackay Rivermarque Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Marque Bar & Grill.

Does Oaks Mackay Rivermarque Hotel allow pets to stay free of charge?

No, pets aren't allowed at Oaks Mackay Rivermarque Hotel.

Does Oaks Mackay Rivermarque Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Oaks Mackay Rivermarque Hotel?

The closest major airport to Oaks Mackay Rivermarque Hotel is Mackay, QLD (MKY), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Oaks Mackay Rivermarque Hotel?

Yes, some guestrooms at Oaks Mackay Rivermarque Hotel offer a balcony and may feature city views.

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 239 out of 553 reviews
Rating 8 - Good. 187 out of 553 reviews
Rating 6 - Okay. 72 out of 553 reviews
Rating 4 - Poor. 35 out of 553 reviews
Rating 2 - Terrible. 20 out of 553 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

4/10 Poor

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Oaks pool customer service

Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Brooklyn

Traveled with group
Liked: Cleanliness, staff & service

Good 6/10

Hotel room was good, comfy beds but not good for a sleep in.. lots of sun light comes through the blinds early in the morning as blackout curtains are not used. Would be a lot better with blackout curtains. We were given a 10% card for the restaurant below and we were informed this was for all drinks/meals over the weekend - as we found out when ordering it is only dinner meals so that was a bit disappointing as we had brekky there everyday of our stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet snd comfortable. Staff very friendly and efficient.
Stayed 1 night in Aug 2025

2/10 Terrible

Brendan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is as corrupt as the 2020 US election. Arrived at 2.45pm and room wasn’t ready. Told to come back in half an hour. Finally checked in, bathroom floor wet and took about 3 hours to dry out. Next morning went for breakfast as it was included in the room, but told a water main had burst in the kitchen so no breakfast. Was told we would be credited breakfast, but haven’t seen a single cent credited. Tried contacting them twice, nothing but thieves and pimps running this joint.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Brady

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern apartment. Nice view. 10 out of 10
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Litsa

Stayed 1 night in Jun 2025

8/10 Good

Gracie

Liked: Cleanliness
I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment. I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025

10/10 Excellent

Redfield

Business traveler
Liked: Amenities
service was excellent
Stayed 1 night in Aug 2024

4/10 Poor

Litsa

Stayed 1 night in May 2025

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Stayed 3 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Overnight stay

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kylie

Traveled with partner
Liked: Staff & service
Unit was a bit run down, traffic noise was an issue too.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025