The hotel is a littel old.(the is no electronic keys). the staff was friendly and did speek English. One day there was big leek of water from the reception ceiling. Towels were a bit tougth. The aircondition was not working. the answer we got is that this time of year they don't start the ...
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Fantastic hotel, middle of everything. Walking distance to many restaurants. Everyone there is very pleasant. Hope to see them again.
Extremely well managed Hotel, friendly, competent and very helpful staff, very nice and clean rooms (we had sea view), very good kitchen, impressing breakfast buffet. Location is very convenient! Excellent restaurants in short walking distance, 15 min walk to the harbor. We have been the second time in the Cliff Bay, we will go again! Highly recommended!
My husband and I loved it. The only complaint I have is parking the rental.
Center location close to everything, friendly and pleasant staff. Highly recommend . The only improvement I would suggest to management would be to make it so that the room key also opens and closes that garage gates. Often times I arrived at the hotel after midnight and had to leave the car in front of the main entrance because the garage was already closed. Also if I wanted to leave after midnight ( plenty of nightlife so yeah we often left at the late hours of the night ) I had to get someone to let me out. That's the only thing I would improve. I loved my stay and will most likely stay there again next time I visit my beautiful Madeira.