Enotel Santo da Serra

Mediterranean hotel with free breakfast and a fitness center

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Photo gallery for Enotel Santo da Serra

Indoor pool
Free daily buffet breakfast
Standard Room, Balcony | 1 bedroom, in-room safe, blackout drapes, bed sheets
Reception
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Spa
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
Sitio Dos Casais Proximos, Santo Antonio da Serra, Machico, 9200-160
  • Santo da Serra Market
    ‪5 min walk‬
  • Machico Beach
    ‪7 min drive‬
  • Palmeiras Beach
    ‪10 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪11 min drive‬

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Room options

Standard Room, Balcony

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Machico

Enotel Santo da Serra places you next to Quinta Da Junta and within a 5-minute walk of Santo da Serra Market. This hotel has 68 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Santo da Serra Market - 5 min walk - 0.3 miles
  • Santo da Serra Golf Club - 3 min drive - 1.5 miles
  • Machico Beach - 7 min drive - 4.5 miles
  • Palmeiras Beach - 10 min drive - 3.6 miles
  • Madeira Botanical Garden - 21 min drive - 10.4 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 18 min drive

Restaurants

  • ‪Snack-Bar Âncora - ‬8 min drive
  • ‪Lily's - ‬5 min drive
  • ‪José Dias - ‬2 min walk
  • ‪Bar e Restaurante Portela Á Vista - ‬5 min drive
  • ‪Restaurante A Nossa Aldeia - ‬5 min walk

About this property

Enotel Santo da Serra

Mediterranean hotel with free breakfast and a fitness center
At Enotel Santo da Serra, guests enjoy an indoor pool, a gym, and a sauna. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, conference space, and a business center.
Plasma TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Safes and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • 27-hole adjacent golf course
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Enotel Golf Santo da Serra Hotel Machico
Enotel Golf Santo da Serra Machico
Enotel Golf Santo da Serra Hotel Santa Cruz
Enotel Golf Santo da Serra Hotel
Enotel Golf Santo da Serra Santa Cruz
Enotel Golf Santo da Serra
Enotel Golf Santo da Serra
Enotel Santo da Serra Hotel
Enotel Santo da Serra Machico
Enotel Santo da Serra Hotel Machico

Frequently asked questions

Are free cancellation options available at Enotel Santo da Serra?

Enotel Santo da Serra provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around Enotel Santo da Serra?

This hotel is located in Machico and just steps from Quinta Da Junta and Santo da Serra Market. You'll also find Santo da Serra Golf Club and Laurisilva of Madeira within a short drive.

Will I be able to park at Enotel Santo da Serra?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Enotel Santo da Serra?

Spa services at the hotel include massages.

Does Enotel Santo da Serra have a casino on the premises?

No, Enotel Santo da Serra doesn't have a casino.

Is there an indoor pool at Enotel Santo da Serra?

Yes, this hotel has an indoor pool. Guests have 24-hour pool access.

Is Enotel Santo da Serra a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Enotel Santo da Serra?

No, but guests can enjoy a steam room at this hotel.

Does Enotel Santo da Serra feature a restaurant that includes a breakfast menu?

Yes, Enotel Santo da Serra serves free buffet breakfast each morning from its restaurant.

Does Enotel Santo da Serra allow pets to stay for free?

No, pets aren't allowed at Enotel Santo da Serra.

Does Enotel Santo da Serra have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Enotel Santo da Serra?

The closest major airport to Enotel Santo da Serra is Cristiano Ronaldo Airport (FNC), which is 7 mi away (18 minutes by car).

Can I book a room with a balcony at Enotel Santo da Serra?

Yes, some guestrooms at Enotel Santo da Serra offer a balcony and may feature garden views.

Enotel Santo da Serra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 192 reviews
Rating 8 - Good. 85 out of 192 reviews
Rating 6 - Okay. 14 out of 192 reviews
Rating 4 - Poor. 4 out of 192 reviews
Rating 2 - Terrible. 1 out of 192 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for those looking for beautiful walks, views and even animals. Good was great at the hotel, would reccomend the half board option as there isn’t many other options available around the hotel. Great getaway!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Issam, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
We found out that local come here to the mountains and behind the church is a wonderful Christmas celebration from 7am to 8pm food, beverage, music band etc…. True Madeiran experience
Stayed 1 night in Dec 2024

10/10 Excellent

Olena

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing meal in the restaurant at the hotel, room was amazing, amazing view, comfortable bed staff were great
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew james

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, you definitely need a car as it’s very rural and not much around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vitali

Stayed 6 nights in Jul 2024

8/10 Good

Marya, London

Traveled with family
Liked: Cleanliness, staff & service, amenities
While the hotel itself is generally nice, with welcoming staff who always greeted us with smiles, there were several downsides. Firstly, the hotel's location is both a blessing and a curse. Nestled on a mountain away from the lively atmosphere of Machico, it offers a peaceful retreat. There are no good restaurants or cafes nearby, which makes it difficult if you prefer dining out. The hotel's promotional images are somewhat misleading- depicting chaise lounges on a grassy lawn, suggesting ample outdoor space for relaxation. In reality, the only outdoor area is a covered terrace with a few rattan sofas and armchairs. During our stay, the terrace doors were only open for one morning. Breakfast was okay, but the variety was lacking. The breakfast room itself had a peculiar, quiet vibe with soft ambient music playing, which felt more awkward than relaxing. The gym facilities were quite disappointing. The space is size of a single bedroom, inadequately equipped-consists of a treadmill, a bench, a couple of 3-4kg dumbbells, and a single set of 12 kg weights. Sharing these limited resources with other guests was frustrating.The pool, sauna, and steam room were satisfactory. The daily cleaning process began around 10 am, precisely when many guestswould prefer to use these amenities. The noise from vacuums and cleaners disrupted what should have been a relaxing experience.For those seeking a more engaging and conveniently located accommodation, I recommend looking elsewhere
Stayed 7 nights in May 2024

10/10 Excellent

Coleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for going out of the way to get us firmer pillows, much appreciated. Staff always accommodating! Beautiful hotel.
Stayed 7 nights in May 2024

10/10 Excellent

Farzin

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Generaly an old hotel could need some refurbishments. Our room was really humid, we notified the reception but noting was done, no working ventilation in the bathroom. Some spots of the hotel are not cleaned, dust and spiders found. The swimming pool had some rust patches. The breakfast was good on the first day afterwards the quality and quantity went down. One day, no more cheese, only one type of bread no more "Nutella" available only some sad rests of jam available. Salad on the buffet was black and some dead flies could be found in it. We informed the reception and the day after it was better except for the "Nutella" having a sour taste.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Location and surroundings are very good. The property is very welcome and confortable but some maintenance is required.
Stayed 1 night in Dec 2019

8/10 Good

LYNNDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely escape!!!

It's a very beautiful place and very nice staff. The only complaint was that the heat was not working and they weren't helpful at the desk, but I saw a very old heater outside a room and the cleaner gladly got one for us. It is near the most beautiful golf course in the world! We ate in a wonderful little cafe in the village where they grilled the espetada right in an oven in the wall as you watch! Very peaceful, many walkers.

View from the golf course!!!
Lounge decor Chinese antiques!
Lovely gardens
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é encantador. Muito simples e recatado mas no bom sentido.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Gem at the top of the mountain

What a jewel hidden away in the mountains of Madeira! The hotel looks like a mini museum, full of antique furniture in the warm and welcoming lobby. The included buffet breakfast is superb, and the room large, modern and comfortable. Beds and pillows are A1, and WIFI signal was strong and fast, streaming Netflix no problem. We asked for a mini fridge and it was given us right away. Keep in mind that the location is up in the mountain, so the weather is cooler. Other than that, it was close to everything, as the island itself is small and has great highways.
Stayed 8 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2018

8/10 Good

Dodita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good stay, nice indoor pool, good breakfast. On the negative side - very humid area - strange smell in the room
Stayed 2 nights in Oct 2018

10/10 Excellent

David

This hotel is very nice and well run.

This hotel is very nice and well run. It is just on the edge of a village and at the top of a hill so you need transport to reach it. The rooms are spacious and very comfortable with large bathrooms. All the rooms seemed to have patio doors which lead out to a paved area with comfortable furniture and then a garden beyond. The food is excellent though I can only comment about breakfast and dinner. Both had a wide variety of hot and cold delights. All the staff were very friendly and always wanted to help. My stay here did enhance my holiday and look forward to staying here again.
Stayed 7 nights in Aug 2018

10/10 Excellent

Esmaeil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience from the beginning to the end. Clean and we'll maintained.
Stayed 1 night in Feb 2018

8/10 Good

Penny, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing comfortable hotel excellent value

Fantastic friendly staff so accommodating. Comfortable beds & communal areas.
Stayed 4 nights in Sep 2017

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A thoroughly relaxing break

Although, we only spent a couple of days in Santo da Serra, we thoroughly enjoyed our stay at the hotel- it was very peaceful, very tidy and the staff were very welcoming. Lovely breakfast too. We initially got lost on our first night, as our flight arrived late. However, the hotel is located close to park, super-market, and a Farmers' market (on Sundays). A car could be handy. However, the hotel quite close to the airport.

10/10 Excellent

tony, bolton uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel peace and quiet

in the hills not as hot as main part off Madera very peaceful