Pestana Carlton Madeira Ocean Resort Hotel5.0 out of 5.0
Recent guest reviews
We have been to Madeira so many times that it feels like our second home. The Pestana Carlton is front line from the bed in our studio it felt like being on a cruise ship looking out to sea. From our balcony we watched the divers going out several times a day, as there is a Dive School attached to the complex. There's even an underwater garden. Close to the town, loads of great restaurants what more could you want.
We were here for a water polo tournament. It was convenient to walk into town and to catch a taxi. The views are incredible. The ocean access is awesome and the pools are relaxing. He hotel has many amenities such as a gym, bars, multiple restaurants, small shops,dive center and more.
Exceeded all expectations and would strongly recommend to everyone. Fabulous hotel with extremely accommodating and friendly staff. Rooms and food of the highest standard. Situated perfectly to explore the entire island of Madeira.
We stayed at this hotel a year ago and unfortunately we can see that there has been some cost cutting measures since then. We also feel that the staff are quite curt to the point of rudeness and do not smile or engage positively with the guests which makes you feel like you are an inconvenience. they need to put signs on balcony doors as it is very easy to become locked out! Apparently we were told that this happens all the time! Not great.....!
We had a great experience at the Hotel Pestana Carlton: beautiful location, well-kept garden, several swimming pools available, excellent cuisine, very spacious bedroom, very professional and kind staff. Pity only that we have not been assigned the sea view room, as requested.
Hotel good, (we had a room over looking the pool area and sea) great amenities, excellent staff, within walking distance to many wonderful restaurants as well as the town of Madeira. Only had one issue breakfast box ordered on day of departure was not relayed to catering staff. We delayed our taxi whilst they hastily put them together, hence the 4 star rating
Spent two weeks here. Hotel was probably 5 star at one time but now very dated and tired. 4 star at best. Reception staff need a wake up call! Spa area not great. Other 5 star hotels in the area much,much better.
My wife and I have just returned from 2 weeks at MBC. Its the first time there as previously stayed at the Pestana Casino Hotel several times. The Pestana Carlton and the Madeira Beach Club are connected side by side and is truly a relaxing and friendly resort. The staff are really helpful and on hand 6 days a week to help with booking trips, advice on which restaurants would suit and everything else you need to know whilst you are there. The outdoor pools are a little cold but there is access to the sea which is safe and the indoor pool and jacuzzi are wonderful.The whole hotel is very clean and the apartment rooms are adequate although the kitchenette is a little small but large enough for breakfasts and snacks.We will certainly be back in the not too distant future.
This is our second visit and not disappointed. Received an upgrade due to my a personal injury to enable walk in shower. Hotel clean, pools and gardens immaculate. Went B&B and enjoyed eating out this time, will do it again, cheaper as well! Entertainment was diabolical and needs reviewing. Usual sun bed issues with towels a crack of dawn, no need for it we got one no problem each day. We had the most lovely room attendant, again same as our last visit. Looked after us well and added the personal touch, employee of the month material please! Would we return, yes be back next year, see you then. Any criticism, none the issue with the bed and we slipping through the middle 😂 was fixed immediately.
Great location, lots of restaurant choices on the door step and easy access to transport links. Situation in a great place for access to the sea if you dont want to use the pool. Rooms are clean and spacious. Very friendly staff
- Walking distance to CR7 Museum
- Free WiFi in rooms and public areas
- Onsite dining
Located in Se within a short walk of CR7 Museum, Pestana Carlton Madeira Ocean Resort Hotel is within a mile (2 km) of other popular sights such as Lido. This 286-room, 5-star hotel has a marina, a full-service spa, and a restaurant.
Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Guests can enjoy cable TV and stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bidets, and slippers. Other standard amenities include a balcony, a minibar, and a safe.
Guests of Pestana Carlton Madeira Ocean Resort Hotel have access to a marina, a full-service spa, and an indoor pool. Self parking is offered for EUR 20 per day. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a health club.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 3351 reviews