4/10 Poor
Lisa
Apr 27, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was not very helpful and often rude. Any time we met a polite staff member, they turned out to be a supervisor. There are multiple pools but all are in the low 60s (F) so too cold to go in. We saw one person swimming in one- that’s it- during a four day stay. The buffet is all lukewarm food and it’s the only food you can get unless you make reservations- which would be fine except they don’t tell you that until check in and then you can’t get a reservation at any of the restaurants for days, so you can either eat the lukewarm flavorless buffet, or you eat off property, so basically just ignore the all-inclusive benefit because it’s not legit. Other services advertised, like the boats from the marina, simply weren’t happening. It says three times a day every day but when we tried to book they said there were no boats at all that day. Overall just a complete ripoff. Could have stayed somewhere nice for a fraction of the price.
Lisa
Stayed 4 nights in Apr 2025
