Ole London Hotel3.0 out of 5.0
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Recent guest reviews
There's a plaza across from the hotel with a nice fountain and it's quite relaxing especially to pick up some beers from the local 7-11 and just do Club 7-11 at the plaza. For those who are not expats living in Asia Club 7-11 means buying cheap beer in a convenience store and finding a park or other spot to sit and chill...it's legal. Please clean up your trash and don't ruin it for us who live here.
My wife and her mother stayed here during the week of 8 August for a couple of nights. The room was basic but very clean and comfortable; and fine for a short stay. Not far from the various Macau attractions either by walking, bus or taxi.
The hotel is central and right across from a nice park with a fountain. The staff is friendly and they go out of their way to help. The price is right. Free WiFi is an added plus. Having coffee cups rather than glasses would have been better as well as having wine glasses for use rather than glasses would improve the stay. As in most of Macau you really need to speak Mandarin or be very patient.
Perhaps I'm easily pleased because I normally stay in hostels with 4 other random people in the same room. But, considering that Macau doesn't really have any hostels, and this is one of the cheaper hotels, it was worth the money. The front desk staff was polite and helpful. The room was small (big enough for the bed itself and very narrow walk way), but it was clean. It had everything I could ask for — a decent place to sleep — after all, I'm not visiting Macau to stay in a hotel. As for some of the minor downsides to the hotel — the initial search for the hotel. I can't really fault this hotel on this one, more so it's a problem of the Macau layout. Street names can be somewhat hard to spot and very similar to many other road names. The hotel itself was in a very good area with a convenience store and some restaurants out front. Oh, and there is no laundry service at the hotel. Though there is service across the street. Other than that, the hotel was pleasant.
Loved the room and amenities! Very comfortable and bigger than expected for the price. Asked for a 300 HKD deposit at check-in that was quickly returned at check-out. Staff was nice for the most part. The cleaning staff in particular was pleasant. A breakfast buffet is available for 30 HKD. Not the greatest selection, but good enough for the price. All prices were in HKD and went up if paid in MOP which was somewhat annoying. The location is OK. Major tourist attractions are not far away, but Macau is very hilly so getting from place to place can tire you out. Bus stop is not far from the hotel and taxis are cheap. Biggest complaint and why I cannot whole heartedly recommend this hotel is that the front desk staff (and only them, rest of the staff was very friendly) were poorly trained in customer service. Front desk was run mainland China style: whoever pushes their way to the front and gets the staff's attention first gets helped. I would recommend the hotel staff see how other Macau and Hong Kong hotels and businesses deal with this behavior. Just trying to pay for breakfast was an excercise in frustration as the staff ignored me in favor of whoever could push their way in front of me and yell for their attention the loudest.
- Walking distance to Senado Square and Leal Senado
- Free WiFi in rooms and public areas
Ole London Hotel places you within a 5-minute walk of popular attractions such as Senado Square and Leal Senado. This 60-room, 3-star hotel has conveniences like free in-room WiFi. Ruins of St. Paul's Cathedral and A-Ma Temple are a short walk from the hotel, which is in the historical district.
Start each morning with buffet breakfast, available for a fee from 8:30 AM to 11 AM.
Ole London Hotel's 60 individually decorated rooms provide free local calls, free bottled water, and desks. Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms have free toiletries and slippers.
At Ole London Hotel, guests have access to free WiFi in public areas. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.