Hotel Golden Dragon

My daughter stayed at this hotel last weekend and found the staff to be very rude and unhelpful, the rooms were very cold and when she asked for heating was told " no warm air" it took a phone call from myself in the UK before they provided a heater. She asked for a taxi to take her to the airport and was told to stand on the street and flag one down. This hotel is well placed but the staff need training in good customer care. She will never return here again.

Hotel location is very good.room are little bit smaller. One thing I notice staff is not so helpful .WiFi access is very limited when u r in lobby every time u ask password & when u ask password to staff they looks like we demand it's valueble things,there faces make us uncomfortable.when we wait in lobby while check out staff not allowed us relaxing seating.There is no veiw from room but location is good so we manage.

Staff(One Manager at Reception) was very rude,else other staff are freindly and helpful. Casino here is outdated with most tabled occupied by baccarat Only good thing walking distance from Macau outer terminal, so makes easy. as if you are tourist and want to see other casinos walk up to the ferry terminal and take free ride. Overall not worth the money you spend. Location Good . Breakfast OK Casino is average.(For Beginners/Causal Players) No Shuttles . Lot of travelers (group) and counter seems busy

Lot of travelers (group) and counter seems busy. Room seemed not dated and could be different floors with previous reviewers and size was OK. However, it filled with cigarettes smell even though it was non-smoking floor. Counter staff said only two room access cards could be issued even you left yours inside room. I think they could issue extra where I simply would return all upon check-out. Direct access to small casino at G/1/2 floor with special meal set. Check out was speedy.

Rock hard beds but good showers and the rooms are clean. A little dated generally. Breakfast is ok. Standard Asian half attempt at western faire. Staff are helpful and smile. Some have a command of English too which is nice.

Only good thing about the stay was convenience to go to the casinos. The staff was horrible and does not understand English very well. The air-conditioning was horrible and cannot be switched off. The heater was not effective. The swimming pool was closed.

i stay here for just one night.travel along.the staff here is nice they kepg my luggage when i checked out early..this place is soooo cool ,have casino.room is good breakfast is nice set up as buffet..food is okay..

Stayed here for a day in August 2016 If you do not speak English, tough. Staff is very rude, no room service you can keep calling. Casino here is outdated with most tabled occupied by baccarat and think no foreigners around locals Only good thing walking distance from Macau outer terminal, so makes easy. as if you are tourist and want to see other casinos walk up to the ferry terminal and take free ride. Overall not worth the money you spend.

Great place to relax.good location budget and anywhere you wanna go also very easy.can take bus to anywhere u wanna go.casino is fun In there too n don't feel stress when u. In casino playing ?........................