Sofitel Winter Palace Luxor5.0 out of 5.0
Recent guest reviews
The automobile traffic between the the Winter Palace and the Nile river distract from the Howard Carter era atmosphere, but we enjoyed our one night there. This is the hotel where Howard Carter and Agatha Christie stayed, and is called the Winter Palace because King Farouk lived here for awhile. The rooms are individually decorated and there are artifact replicas throughout the hotel. The breakfast buffet in the restaurant was excellent with a wide variety of foods. The evening meals ordered from the menu were worth the cost steaks cooked exactly as ordered, and the ambiance was very old English. The grounds are wonderful to roam and in the early morning and evening the Muslim call to prayers bring all the history to life. It is next door to the Luxor Temple that is open at night, so you have a chance to visit there after dinner. In the afternoon, High Tea is served. Typical tea offerings with linens and a musician. Only a few tables have views beyond the potted plants to the Nile, so you might want to get there early. Also next door is a souvenir shop that sells genuine artifacts, replicas and a few souvenirs. I almost bought a pair of serving spoons the owner told me had been used when King Farouk was there. (Did matter if they really were or not, it was a great story.) But my husband hurried in and rushed me out because the bus was going to leave without me. Altogether an terrific stay at the Winter Palace.
If I were feeling unkind I might describe the hotel as a little dated but the antiquated ornate décor, dust and odd crack in the plaster succeed in evoking the former grandeur of the building and add to the charm. Throughout the hotel the service was excellent, all the staff conveyed a genuine warmth and friendliness. Rooms are large and the views across the Nile towards the Valley of the Kings are straight off a postcard. While on the garden side the tranquil well kept gardens and sheltered pool act as a mini oasis and completely encapsulate you from the busy streets. The lunch menu and dinner options were both rather good and very reasonably priced. Breakfast wasn’t really to my taste (but that’s probably because I’m an uncultured British person who considers bacon and sausages swimming in tomato ketchup a breakfast). Very deserving of its good reputation and somewhere we’ll be sure to return to.
Each and every thing excellent. We stay only for one night . Room very neat and clean . We got Neil river view . Breakfast also excellent. Staff and stevia again I say excellent. So overall very good .
This is the original royal winter palace. Everything about it is flawless including the gardens in the back and the Nile out your front window. It is a must in Luxor. The staff is amazing and careful of your every need. Be sure to have a cocktail in the bar!
Seeking to recover after five weeks of archaeological fieldwork, I opted to treat myself to nine days in Luxor's grand Winter Palace hotel. Striding up the red carpets to the entrance, my great anticipation was gratified by a warm reception, and a cool glass of fruit juice, plus the promise of a cocktail later. The public spaces are _oppulent_ and, indeed, palatial. Selecting the quiet of a room overlooking the glorious garden, I received a complementary upgrade to a room with a balcony, where I enjoyed a selection of petit fours, just in case I did not feel welcome enough. Yes, it was over 110-degrees outside, but I was used to it, and still adapting to the well-controlled climate _inside_ my room, which was fairly simple, in contrast to the grand foyers. My king-size bed was large, comfortable, clean, and well-detailed with fresh flowers by the attentive staff, as was the marble bathroom. Mr. Mahmoud was always welcoming and thorough when he would turn-down the sheets, and refresh the flowers picked fresh from the garden. ...and what a garden! The Botanical Garden in Aswan, or indeed, for most large cities anywhere else in the world compare poorly to that of the Winter Palace, full of flowering shrubs and trees laden with fresh fruit and dates, every day I savoured this oasis. After a long, hot, dusty day on the west bank, every afternoon beside the pool was a joy perfected by the helpful staff, who ensured that my towels were fresh, my drinks were kept chilled, and who served fresh, light, and delicious food in the poolside L'Oasis restaurant. Indeed, as I tended to dine early, this was my preferred venue for dinner (the chilled melon soup is divine, especially with a chilled glass of Egyptian Omar Khayyam white wine). The morning breakfast was plentiful, expertly prepared and served, with the very professional staff readying my coffee and orange juice even before I was seated. Eggs were cooked to order, as was the well-stocked buffet of European and Egyptian delicacies and staples. The cozy, book-lined Royal Bar always provided a pleasant place to unwind with a cocktail (such as a skillfully-prepared Martini), or to grab a club-sandwich or just a mezze for a light supper. Travelling solo, and keeping early hours, I only indulged in the hotel's gilded 1886 French Restaurant for one meal, but as expected, it was richly and expertly prepared and served, as befits a hotel of the French Sofitel franchise. By way of other amenities, there is an expert laundry service, a cash machine, a small shopping plaza, and the Central Park Bar and hookah corner in the garden. While many fixtures are antique, most are very well-maintained, and other reviewers seem to be mistaking 'classic' for 'threadbare'. My greatest inconvenience lay in the difficulty in obtaining a selection of small banknotes before touring each day: instead of having cash-on-hand, the earnest and helpful desk staff always had to send the bell-boy out to obtain change from a shop outside the hotel... unlike any other large hotel at which I've stayed. Overall, I would rate the professional attentiveness of the staff as equal to, and befitting of, the grandeur of wonderful hotel and gardens. I eagerly look forward to my next opportunity to visit the Sofitel Winter Palace hotel.
We stayed 4 nights at Winter Palace. The room overlooked the Nile. The room was grand but in need of paint, and a good carpet cleaning or replacement. Everything was very tired. The majority of staff were very helpful and the breakfast was great. After 1 night we requested another room because of the tiredness and the noise from the street between the hotel and the Nile. Behind the Palace is a newer section which overlooks beautiful gardens. The reception clerk showed us 2 rooms in the Palace, none acceptable. Then showed us an empty room in the newer part. Acceptable. Oh, not so fast. Now the manager on duty came on the scene and informed us there were no rooms available--for the next 4 days! Despite just seeing an empty room. No amount of discussion could get us the newer room. Terrible customer service. My recommendation--stay somewhere else.
The minute you walk up the steps it all looks, well, palace-y. The lobby, the stairs, the corridors and all the common parts smell DELICIOUS (unusual for Egypt). Everything is clean, all the fixtures and fittings are old and elegant without being shabby. I had asked for a balcony and was given a room with a ridiculously large terrace overlooking the gardens instead. The beds were comfy, the bathroom was fab, the complimentary bits and pieces were lovely and replaced every day. Breakfast was served in an atmosphere of hushed grandeur, and was delicious, especially the homemade jams and jellies (oh yes). Room service was quick and efficient with damask table cloth on a heated wheeled trolley. Even the garden was lovely, and the pool is properly heated. All the staff were properly trained and equally charming. I took a teenager for the weekend, who honestly said it was the best place she’d ever been. I think the Jolie Ville better for small children, but for everyone this place is a genuine treat. We looked with pity at the new bit (the Pavillion) which in another context would look perfectly nice, but not when compared to our Victorian-era luxury.
The Winter Palace overlooks the Nile River and is an absolutely stunning property. The staff are welcoming and helpful at all times. The breakfast was delicious and the waiters ensure that you have everything that you need at all times. The gardens are spacious and a quiet retreat. A wonderful place to relax after seeing the amazing sites Luxor has to offer.
The Sofitel Winter Palace in Luxor is a magnificent property that is falling apart, literally, for want of investment in maintenance and renovation. What is still holding the place together is, to some extent, the grandeur and old world charm it exudes despite the faded drapes and carpets and the tattered upholstery on its beautiful furniture. It also has a proud history of hosting many celebrities and famous people.. But what really makes the place tick is the unparalleled service of its staff. And this is why, despite the many physical inconveniences, our four day stay at the hotel was a pleasant and memorable one. Our group of five had 3 rooms. We were not very happy with the rooms assigned to us initially. Despite the hotel being relatively full, the check in staff helped us see other rooms and we were finally able to settle for 3 that were acceptable. The hotel has a marvellous garden, which, contrary to the rest of the facilities, is maintained very well. The management is proud of it and rightly so. We arrived on New Years Eve. The hotel has a ball/ dinner on that day which is supposedly mandatory for hotel guests at a hefty charge of nearly $ 300 per person. We were not interested in this and thought we had obtained exemption. On check in it transpired that while 3 of us had exemption, the other two did not and had to pay for it. They paid, but stayed away from the party in protest. A mandatory party appears a little weird. Our favourite place in the hotel was the bar, where we went almost every evening during our stay. They make exceptional cocktails with tasty small eats. The service is very warm and prompt. In fact service everywhere, the restaurants, house keeping, laundry etc was exceptional. One feels a little sad for these fine people who may be fighting a losing battle unless something is done soon to improve the facilities. One thing we did not like, and this is true of Luxor generally, is the pestering of the vendors. It was not possible to step out of the hotel without being accosted by various vendors, peddling various goods and services. If one finds this annoying, the best option is to exit the hotel by the employees entrance at the rear.
I recently stayed for 1 night in this hotel and was very intrigued by the feel and look. The hotel has a royalty feel to it and takes you back in time and feels like a castle. The staff are extremely attentive and very kind/helpful. The rooms are very nice and dining experience is simply divine. I would definitely recommend this jewel of a Hotel and be back in the future.
- Free breakfast
- Free in-room WiFi
- Onsite dining
- Outdoor pool
Sofitel Winter Palace Luxor places you within a short walk of Luxor Temple and within a mile (2 km) of Luxor Museum. This 5-star hotel has 92 rooms and welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi. Located centrally in Luxor, it's also near Karnak and ACE-Animal Care in Egypt.
Free breakfast is included with your stay. This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.
Sofitel Winter Palace Luxor's 92 rooms are air-conditioned and provide washers/dryers, balconies, and minibars. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, safes, and phones.
Sofitel Winter Palace Luxor features an outdoor pool, WiFi in public areas, and 3 meeting rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a library, free newspapers, and a terrace.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 1224 reviews