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Mercure Luxor Karnak

5.0 out of 5.0

Recent guest reviews

My tour guide again never disappointed. The hotel is absolutely amazing with and old style . It has signs with the names of the kings and Queens of egypt...love it. I would really recommend this place

Overall I had a good experience in this hotel. The facilities and landscaping are very nice. The room was spacious and nicely design i accordance with the style of the entire property. Staff are very helpful and friendly. Also I believe this hotel is great value for money compared to similar hotels in the center of Luxor. You are only 20 minutes taxi drive from Luxor's city centre which costs approx. 30 EP. There were 2 reasons I didn't give it a 5 star rating (also I don't consider it a 5 star hotel) The bathroom worked fine but definitively was badly outdated and worn out. Breakfast was chaotic and messy, not sure if it was normal or because of a large group of Chinese. Still they should have more staff tending the tables. Almost all of them were dirty.

Room was spacious, clean and overlooked the Nile. The best thing about this hotel were the grounds and swimming pool, this was cold but the sun was hot and we found the pool staff to be helpful and always keeping the area clean. We were bed & breakfast and it was a bit hit and miss as some days there were hundreds of Chinese tourists who stayed for 1 night then disappeared so breakfast could be chaotic and food choices poor. However we found the staff to be helpful on reception, sorted out several small problems for us. The taxi service provided by hotel is very reasonable and for the 1st time ever in Luxor ! we had a fantastic driver who we used repeatedly for trips to Dandera,West Bank and of course going into Luxor to visit restaurants in the evening. This hotel is a good base in Luxor but quite far from town, on the whole we enjoyed our stay and found it to be value for money.

Excellent hotel food out of this world friendly staff highly recommend would come again.Rooms clean and tidy, lovely views looking on to the Nile fantastic roof bar worth a visit ( added bonus no Russians)

Hotel has beautiful rooms, pool area, Nile River right in front. Unfortunately, service is poor and is horribly managed. No hot water only sometimes, or no water at all. AC is more like a fan therefore no AC. When we called to complain about the AC they said it only “works” from 10pm to 5am after that is fanlike. Food is bad quality both buffet and room service, same menu every day with little options, there is nothing good to say about the food. Pool like said before is beautiful but dirty on the inside, it literally had green algae in the stairs and cracks. Rooms also pretty but not functional, I had to charge my phone and camera in the bathroom. Staff was friendly but unprofessional. Wifi is only available at the lobby. The manager has no idea how to run a hotel. Overall a big disappointment. Our stay was 2 nights March 8th to March 10th, 2018.

We have stayed at the Mercure Karnak twice before and are returning in April The staff in the hotel are friendly and brilliant at making you feel welcome. The situation on the banks of the Nile with a view of the valley of the kings is awesome and the hotel now feels like a home from home where we are welcomed with open arms. Food is tasty with lots of variety and everything is clean. Perfect for an exciting Egyptian holiday. Cant wait to see you all again :)

it has a wonderful view of the Nile in compare to the location, also the staff is soo friendly but the breakfast need more varieties & the items of furniture are old at the end its a good deal in compare to the price

Beautiful hotel...With a great greenery around the hotel..rooms r good n staff is very helpful...food is of great quality...though the language der is Arabic but the staff speak good English..I loved the suite the hotel provided me...

My wife and I stayed at the Mercure Luxor hotel for 2 weeks in January 2018. This was our second holiday at this hotel having stayed in April 2017. I won't repeat my previous positive comments from April (please read my last review). Instead I will focus on some additional and updated information which I hope travellers will find helpful. Our room - As returning guest we received a free upgrade to a suite. The room was spacious with a separate lounge, bedroom and bathroom. We had a large ground floor terrace looking on to the tranquil and pretty gardens. The room upgrade was a nice gesture and great start to our holiday. The staff - The hotel staff were genuinely happy to see us again and they couldn't do enough for us. We were treated like VIP's and this made our stay special. It was my wife's birthday whilst on holiday and she received flowers in our room and 2 birthday cakes. Particular thanks to Chef and Walid at the O'Nile restaurant, Mohammed, Mamhoud and Mustafa at the pool, Nasseer at the Jacuzzi/Sauna, Mohammad, Amer and Mamhoud at the bars. Tourism - Unfortunately there are still very few European tourists in Luxor and this continues to adversely impact the local economy. Some days we were the only people sitting by the pool. We almost had the hotel to ourselves during the day. It is such a shame that more Europeans aren't coming to Luxor. It's an amazing place with amazing people, history and weather. The warm winter weather - I usually travel with a thermometer so that I can compare destinations. The weather in Luxor was fabulous. We had 2 weeks of cloudless blue skies. The sun was warm and strong. During the day shade temperatures averaged a high of around 21c but on 3 days hit 28c. In the sun the temperature was over 35c and we were able to sunbath each day from around 8:30 to 16:00. Of a night the temperature fell to around 8c just before sunrise. The benefit of Luxor over the Red Sea resorts is the lack of a chilly wind. There was either no wind or just a gentle breeze each day. This made it feel warmer both day and night. Having holidayed in both Luxor and the Red Sea resorts several times in the winter we have found that Luxor has the better weather. Hot water and heating - In the Egyptian winter it's important to have hot water and heating in your hotel room. We've stayed at a few hotels were the water was luke warm and the heating in the room useless. However, at the Mercure Luxor the shower was always hot and the heating in the room excellent. We went to bed warm each night ! If we could improve one thing it would be to heat the swimming pool in the winter. The pool is only heated by the sun and at this time of the year the water is too cold to comfortably swim. We did get in the pool each day just to cool off, but had to get straight back out again as it was so cold. I understand that the pool isn't currently heated due to the low number of guests and the significance expense of heating the large pool. When we came in April 2017 the pool temperature was fine, but the air temperature was at least 10c higher than now. In summary, we had a fabulous winter sun holiday. I've recommended the Mercure Luxor to my friends and family and as a result later this year a group of 15 of us from the UK will be returning to the Mercure Luxor for a group holiday.

Beautiful view by the River Nile. Big garden with small, green hills, lots of trees,and swimming pools, suitable for adults and children.There are places for kids activities and a play ground. We enjoyed our stay and were sorry it was only for a short time . Food and drinks were excellent and there was a tea and coffee tray and complementary water. The staff were very helpful and everyone has beautiful,smiling face. In short, it was a great, relaxing place, especially after a hard 14 hours travel from Alexandria by train. The hotel is next to Karnak temple and not far from other tourist places to visit on the East Bank. Although they have a taxi-cost guide posted in reception, it would be nice if they provided a service for transport and guided tours.

El Zinia Gebly Street Luxor

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Mercure Luxor Karnak is located within a few miles (5 km) of Karnak and Luxor Museum. This 347-room, 5-star hotel has 3 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's on a river and also within a 15-minute drive of Luxor Temple.


Dining

Free breakfast is included with your stay. There are ample dining options with 3 onsite restaurants, including Opet, which has pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.


Rooms

The 347 air-conditioned accommodations feature balconies or patios and afford space to spread out with separate bedrooms. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also standard.


Property features

Mercure Luxor Karnak features an outdoor pool, a children's pool, and a fitness center. Free valet and self parking are available, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 1575 reviews