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Hotel Goldener Stern – Self check-in

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Goldener Stern – Self check-in

A view through a window with a mountain in the background.
A bed with white bedding in a room with a window.
A cityscape with a prominent mountain in the background, a clock tower, and various buildings with distinct architectural styles.
A staircase with a handrail leading to a bedroom with a bed and a nightstand.
A room with two orange chairs around a small table with a potted plant, large windows with curtains, and a radiator.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
35 Burgerstrasse, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for City Double Room

A hotel room with a bed, a desk with a computer, a wardrobe, and a window with a view of buildings.

City Double Room

7.6 out of 10
Good
(12 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A room with a bed, two chairs, a small table, and a radiator.

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, a bedside table with glasses, a hanging coat rack, and a window with curtains.

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a small table with a plant, and a TV mounted on the wall.

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

A modern, well-lit room with a bed, a sofa, a desk with a mirror, and a hanging rack.

Deluxe Quadruple Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a coffee maker, a glass, and a tray with various cups on the counter.

Superior Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

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Miscellaneous

ibis Styles Luzern

Lucerne
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, 1004, 1,004 reviews
$198 nightly
The price is $211
Oct 9 - Oct 10
Total with taxes and fees
ibis Styles Luzern

About the neighborhood

Lucerne

Hotel Goldener Stern – Self check-in places you 1.9 mi (3 km) from Swiss Transportation Museum. This 18-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Jesuit Church - 3 min walk - 0.2 miles
  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Chateau Guetsch - 12 min walk - 0.7 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Mill'Feuille - ‬5 min walk
  • ‪Hotel Anker - ‬2 min walk
  • ‪Penthouse - ‬4 min walk
  • ‪Restaurant Opus - ‬3 min walk
  • ‪Wirtshaus Taube - ‬2 min walk

About this property

Hotel Goldener Stern – Self check-in

Guests of Hotel Goldener Stern – Self check-in enjoy free WiFi in public areas, express check-in, and express check-out.
Guests can expect free WiFi and 42-inch Smart TVs. Espresso makers, fans, and hair dryers are also standard. Weekly housekeeping is available.

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The price is $157
Oct 11 - Oct 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas

More

  • Belle Époque architecture
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Burgerstrasse 35

Hotel Goldener Stern contactless check in

Hotel Goldener Stern - contactless check-in Hotel

Boutique Hotel Goldener Stern contactless check in

Hotel Goldener Stern - contactless check-in Lucerne

Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Hotel Goldener Stern – Self check-in?

Hotel Goldener Stern – Self check-in offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Goldener Stern – Self check-in?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Goldener Stern – Self check-in on Oct 5, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Goldener Stern – Self check-in?

This hotel is located in Lucerne, just steps from Gameorama and Museum Luzern, and within a short walk of Chapel Bridge. You'll also find Lucerne Town Hall and The Swiss Path less than a mile away.

Will I be able to park at Hotel Goldener Stern – Self check-in?

No, there isn't parking available at the hotel.

Does Hotel Goldener Stern – Self check-in include a casino at the property?

No, Hotel Goldener Stern – Self check-in doesn't have a casino.

Is there an indoor pool at Hotel Goldener Stern – Self check-in?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Goldener Stern – Self check-in?

Couples staying at this hotel will appreciate amenities like a smart TV and an espresso maker as well as a walkway to water.

Are there hot tubs at Hotel Goldener Stern – Self check-in?

No, this hotel doesn't have a spa tub.

Does Hotel Goldener Stern – Self check-in feature a restaurant that includes a breakfast menu?

No, Hotel Goldener Stern – Self check-in doesn't have a restaurant that serves breakfast.

Does Hotel Goldener Stern – Self check-in allow pets to stay free of charge?

No, pets aren't allowed at Hotel Goldener Stern – Self check-in.

Are there connecting rooms at Hotel Goldener Stern – Self check-in?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Goldener Stern – Self check-in?

No, there aren't any guestrooms at Hotel Goldener Stern – Self check-in that offer a balcony.

Hotel Goldener Stern – Self check-in Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 120 reviews
Rating 8 - Good. 42 out of 120 reviews
Rating 6 - Okay. 17 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 6 out of 120 reviews

9.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Renu

Liked: Cleanliness, amenities, property conditions & facilities
Location is great and convenient - easy walk from the train station. Surrounded by good restaurants and minutes away from the chapel bridge and other things to see in Lucerne. Room was clean and well equipped.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Entry was fairly easy. Rooms were small but clean. Lucerne is a fantastic city!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room, great location. Had all you needed and with self check in and out, was extremely efficient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location- within 10 minute walk to the train station and less than 5 minute walk to the river and all the lovely restaurants and cafes located there. Pilatus base is a quick bus ride away. Comfortable beds, easy self check in and out, super clean, quiet street. Perfect for our family of four.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and breakfast at the hotel restaurant was delicious. I only wish the room was slightly bigger or had less bulky furniture because you could not open 2 small luggages at the same time as there was no space
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic accommodation
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Kendall

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, and a good value by Lucerne standards. Just be aware that if you are getting a family room on the top floor, the AC is not big enough to condition the entire space in hot weather.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Susan

Slept four but tiny room for us all. No place to really move around.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Katherine Joy

Liked: Cleanliness, amenities, property conditions & facilities
the location was great.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the efficiency and the comfort during our stay at the Hotel Goldener Stern. It has a very convenient location to the areas we were hoping to visit. The self check-in procedures were easy to follow and our room was clean and ready on time. We did find a problem with our air-conditioning unit. I sent a email and the problem was fixed immediately. We appreciated the fast service! Again, we enjoyed our stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Goldener Stern! It was about a 10 minute walk from the train station and lake lucerne. Good location to walk to restaurants and shops. It is self-check in. Everything was easily communicated on Expedia so you just have to check your messages. Someone always responds if you need something. The room was pretty spacious, clean, had AC. I think it was also pretty affordable for the area. I would definitely recommend this place!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fabiano

Liked: Cleanliness, amenities, property conditions & facilities
Good location. The room was cozy. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lorry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

ernest

Liked: Cleanliness

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Rivkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel self check in was simple. Which means no staff on the property overnight and no front desk. Although there is a supply closet if you need certain things. Its really close to the water Which was nice. The elevator is really small like 2ftx2ft sp can just barely fit in with a suitcase. But overall nice cute hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities
Clean, much smaller than expected
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness
Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Tammy

Liked: Cleanliness, amenities
Great place and nice and central. Wish the bartender had of told us that we had coupons in our room for a discount at the bar.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

haf

Liked: Cleanliness, amenities, property conditions & facilities
What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Since a self-checkin hotel there is no staff; all communication is via email, text, or phone. Was not a problem for us, but something to understand. There is a small elevator for heavy luggage. We had two beds. Everything was clean. These are older rooms, but everything worked well. Amenties included coffee maker, fridge, and safe.
Stayed 1 night in May 2026
Verified review

8/10 Good

Adrianus

Liked: Cleanliness, property conditions & facilities
Room was good. Heating too strong. There was no staff, it gives the place a deserted feeling.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Stayed 2 nights in Nov 2024