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Grand Palladium Jamaica Resort & Spa All Inclusive

5.0 star property

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Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Aerial view
Property video
10 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive

Explore the area

View in a map
The Point, Lucea, Hanover, 0
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Garden View

7.8 out of 10
Good
(156 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Oceanfront

7.8 out of 10
Good
(47 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Poolside

7.6 out of 10
Good
(20 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Ocean View, Poolside

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Oceanfront

7.6 out of 10
Good
(19 reviews)
  • Ocean view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Suite, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Garden View

8.8 out of 10
Excellent
(27 reviews)
  • Garden view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Junior Suite Private Pool Ocean View

7.2 out of 10
Good
(19 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Suite Private Pool Oceanfront View

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside | Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Junior Suite Private Pool Beachside

  • Partial ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite Garden View Single use

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Lucea

Grand Palladium Jamaica Resort & Spa All Inclusive is located within a 15-minute drive of Chukka Ocean Outpost at Sandy Bay and Tryall Golf Club. This 540-room, 5-star resort welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 3.4 miles
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 6.9 miles
  • Tryall Golf Club - 14 min drive - 9.8 miles
  • Mayfield Falls & Mineral Springs - Original - 22 min drive - 12.2 miles
  • Half Moon Beach - 28 min drive - 18.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 54 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪the jerk hut at Grand Palladium - ‬6 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sumptuori Restaurant - ‬4 min walk
  • ‪Mo' Bay Restaurant - ‬4 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive resort include a free water park, a nightclub, and a children's pool.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Balconies, iPod docks, and coffee makers are other standard amenities.
A private beach, 3 outdoor tennis courts, and a complimentary water park with waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 9 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Lady Hamilton Resort & Spa All Inclusive
Lucea
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very Good, 1,412 reviews
$309 nightly
The price is $359
Apr 15 - Apr 16
Total with taxes and fees
Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • El Dorado
  • Mo Bay
  • Poseidon
  • Sumptuori

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

Can I book all-inclusive rates at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Jamaica Resort & Spa All Inclusive on Apr 14, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Grand Palladium Jamaica Resort & Spa All Inclusive?

This resort is located in Lucea, close to Tryall Golf Club and Chukka Ocean Outpost at Sandy Bay.

Will I be able to park at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Is a spa located at Grand Palladium Jamaica Resort & Spa All Inclusive?

Zentropia is the resort's spa and services include deep-tissue massages, body treatments, facials, and mani/pedis.

Are there luxury amenities available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and an ocean-view restaurant at this resort.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a casino on the premises?

No, Grand Palladium Jamaica Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

There are many amenities for couples at this resort, including a private beach and an ocean-view restaurant plus some guestrooms feature a private pool.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a hot tub?

No, but all guestrooms at this resort have jetted bathtubs.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Jamaica Resort & Spa All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Jamaica Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Jamaica Resort & Spa All Inclusive though service animals are welcome.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Grand Palladium Jamaica Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Jamaica Resort & Spa All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 21.8 mi away (54 minutes by car).

Can I book a room with a balcony at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Jamaica Resort & Spa All Inclusive comes with a balcony and some offer ocean and garden views.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a wedding venue on site?

There are wedding services available at Grand Palladium Jamaica Resort & Spa All Inclusive if that's in your vacation plans.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 744 out of 1576 reviews
Rating 8 - Good. 378 out of 1576 reviews
Rating 6 - Okay. 229 out of 1576 reviews
Rating 4 - Poor. 108 out of 1576 reviews
Rating 2 - Terrible. 117 out of 1576 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajiv

Stayed 5 nights in Dec 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, amenities
Cleaning staff was excellent in room but the food was average
Stayed 5 nights in Dec 2025

6/10 Okay

Zachary William

Traveled with family
Liked: Cleanliness
Only buffet for breakfast and lunch when claiming 25 restaurants . I reserve 2 rooms for a family of 5 with 3 little kids and they separated our rooms. The a/c I one room didn’t work. No mojito’s anywhere on the resort.
Stayed 6 nights in Dec 2025

2/10 Terrible

Latresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience! Not recommended!
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly, Albuquerque

Traveled with group
Disliked: Cleanliness, amenities
Rooms including bathrooms and sheet were dirty. The staff were great for the most part, sometimes they seem to catch an attitude but pools were good, some parts of the pool were very dirty, almost looked like goo
Stayed 4 nights in Dec 2025

8/10 Good

Cleon

Stayed 2 nights in Jan 2026

8/10 Good

Andre

Traveled with family
Liked: Cleanliness
The rooms were reasonably clean. The staff were really friendly and helpful. However we saw a cockroach crawling on the food. I informed a member of staff but the food was not removed, which was concerning. It made us very cautious when eating in the restaurants.
Stayed 4 nights in Dec 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Dec 2025

6/10 Okay

Jeff

Disliked: Property conditions & facilities
Attention to detail was not evident
Stayed 4 nights in Dec 2025

10/10 Excellent

Zoia

Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay at the Palladium Resort was overall enjoyable, and this property definitely has many strengths that make it a place worth considering — especially for travelers looking for a relaxing getaway with beautiful surroundings. With a few improvements, it could be truly exceptional.
Stayed 8 nights in Dec 2025

8/10 Good

Dwayne

Stayed 3 nights in Dec 2025

6/10 Okay

sukhjinder, unionville

Traveled with family
Disliked: Amenities, property conditions & facilities
The Grand Palladium Hotel is in urgent need of renovation. There is still visible hurricane damage, with some areas closed, but many problems clearly predate the storm. The furniture is very old and worn out, several areas show long-standing structural issues, and many sections need repainting. Dining service is disappointing. If you arrive even an hour before closing, empty dishes are not refilled. The dining areas receive only superficial cleaning. While the staff works hard, they are clearly understaffed for the number of guests. Management needs to invest in renovations and hire more staff to improve the overall guest experience.
Stayed 6 nights in Dec 2025

8/10 Good

Sachin

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Positives: Overall a good resort. Great pools, good location next to the beach. Checkin and checkoout process was smooth. Rooms are spacious, we stayed in Junior suite. overall Food is good too. Ease of doing bookings for excursions through Juta or other options. Negatives: Service is extremely slow. We requested extra bedding, the guy came after 30 minutes or so, but didn't bring the blanket. He said he will come back with it but never returned! We waited for 30 minutes and finally went to bed. Tried calling front desk multiple times, nobody picked up the phone. There are multiple restaurants but not all of them are open on any day. In fact, each restaurant is open only for like 2 days a week so in reality there were only 2-3 options for meals. Buffet was nice but need some variety on a day to day basis.
Stayed 4 nights in Dec 2025

10/10 Excellent

FABIENNE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Despite the CAT 5 hurricane Grand Palladium JA was amazing. The staff were exceptional.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lindsay Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 4 nights in Dec 2025

4/10 Poor

Bhakti Sharad

Traveled with family and small children
Disliked: Amenities
Food is not upto the mark… as well staff is not efficient and friendly
Stayed 5 nights in Dec 2025

10/10 Excellent

Margaret Jean, Sikeston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent service
Stayed 4 nights in Dec 2025

10/10 Excellent

Oluwatosin

Amazing place! Friendly staff, yummy food with great variety, clean rooms, tranquil grounds, huge pool, clean on-site private beach, entertainment for all ages….I can go on and on about Grand Palladium
Stayed 4 nights in Dec 2025

2/10 Terrible

Mark

Traveled with group
Disliked: Cleanliness, amenities
Rude and unprofessional behavior from multiple staff members, with noticeable bad manners and negative attitudes • Lack of basic service, including slow or unavailable assistance across various areas of the resort • Food shortages and limited availability at restaurants, with poor organization and long waits • Cleanliness concerns, both in common areas and within guest rooms
Stayed 6 nights in Dec 2025

8/10 Good

Gniesha

Liked: Cleanliness, staff & service
Great experience
Stayed 5 nights in Dec 2025

8/10 Good

kokila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and welcoming. I would like more dining options though. We only got to find at one restaurant all the days and couldn’t get reservations for others.
Stayed 4 nights in Dec 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and welcoming staff. Resort is beautiful with a variety of restaurants for every taste bud. The only thing I would change is the cleaning people using some type of disinfectant to clean bathrooms and rooms because room had an offensive odor upon check in. My next trip to Jamaica I will be staying at this resort again.
Stayed 5 nights in Dec 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Overall, our stay was pleasant. We enjoyed the pool area, and many of the staff members were very kind and welcoming. That said, there are several areas that could be improved. The food at all of the restaurants was mediocre. We were also frequently approached and pressured to purchase spa massages throughout the resort, which felt overly aggressive and became annoying. Additionally, there were many cats around the property, particularly near food areas by the pool and at the Poseidon Restaurant. Lastly, the website advertised non-motorized water sports, but none were available during our stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome and room were clean!
Stayed 5 nights in Dec 2025

6/10 Okay

SomasekharaKurup Anil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is over all needs to improve. Time taken to address issues or requests is really bad. They never pick up the phone in reception. Food options are limited and is not replenished. The sit down restaurants ran out of deserts.
Stayed 5 nights in Dec 2025

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