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Hotel San Marco

3.0 star property
VIP Access

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Photo gallery for Hotel San Marco

Exterior
Lobby
Exterior
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via San Marco 368, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪6 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪15 min walk‬
  • Place, Guinigi Tower
    ‪16 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪32 min drive‬
VIP Access
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Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Double or Twin Room

9.2 out of 10
Wonderful
(40 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel San Marco is a leisurely stroll from popular sights such as Basilica of San Frediano and Piazza dell'Anfiteatro. This 42-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's connected to the convention center in central Lucca and also close to Guinigi Tower and Palazzo Pfanner.

What's nearby

  • Walls of Lucca - 6 min walk - 0.4 miles
  • Basilica of San Frediano - 14 min walk - 0.8 miles
  • Piazza dell'Anfiteatro - 15 min walk - 0.8 miles
  • Guinigi Tower - 16 min walk - 0.9 miles
  • Palazzo Pfanner - 18 min walk - 1.0 mile

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Galileo Galilei Airport (PSA) - 41 min drive

Restaurants

  • ‪Momus Cafe' - ‬13 min walk
  • ‪Nida - ‬10 min walk
  • ‪Atelier Damiano Carrara - ‬5 min walk
  • ‪Osteria Al Borgo - ‬8 min walk
  • ‪Gino Bistrot - ‬11 min walk

About this property

Hotel San Marco

Guests of Hotel San Marco enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for EUR 100 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 40-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Minibars, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Winery release events

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8 per accommodation, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40 per night
  • Cribs/infant beds are available for EUR 18 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 01306970466.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from March 01 to March 31 in accordance with national or local laws.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Is a free cancellation option available at Hotel San Marco?

Hotel San Marco provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel San Marco?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Hotel San Marco on Jun 12, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel San Marco?

This hotel is situated in Lucca Historical Center within a short 6-minute walk of Walls of Lucca and also 14 minutes on foot from Basilica of San Frediano. You'll also find Piazza dell'Anfiteatro and Lucca Roman Amphitheatre less than a mile away.

Will I be able to park at Hotel San Marco?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel San Marco include a casino?

No, Hotel San Marco doesn't have a casino.

Is there an indoor pool at Hotel San Marco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8 PM and the seasonal pool is normally open from April until October.

Is Hotel San Marco good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and a minibar as well as a poolside bar.

Are there hot tubs at Hotel San Marco?

No, this hotel doesn't have a spa tub.

Does Hotel San Marco feature a restaurant that includes a breakfast menu?

Yes, Hotel San Marco serves free buffet breakfast on weekend mornings from its cafe.

Does Hotel San Marco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel San Marco for a fee of EUR 8 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel San Marco?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel San Marco?

The closest major airport to Hotel San Marco is Galileo Galilei Airport (PSA), which is 23.5 mi away (41 minutes by car).

Can I book a room with a balcony at Hotel San Marco?

No, you won't find guestrooms with balconies at Hotel San Marco.

Hotel San Marco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 454 out of 626 reviews
Rating 8 - Good. 153 out of 626 reviews
Rating 6 - Okay. 19 out of 626 reviews
Rating 4 - Poor. 0 out of 626 reviews
Rating 2 - Terrible. 0 out of 626 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful staff; the location to the central city was convenient; convenient free parking.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. Short walk to city walls. Excellent accommodation, would highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location with courteous and helpful staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, a lot of variety. Staff were excellent. Location perfect and only a short stroll into the city. Would recommend this hotel to friends
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet and service was outstanding.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had been charming , very helpful to recommand restaurants, shops and more . A 5/5 stars to San Marco Hotel 💫💫💫💫💫
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely frendly and polite, they really take cafe of clients.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at Hotel San Marco The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Lovely garden and pool
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca by the pool

Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay and a short walk to centre

Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Rooms were clean and comfortable beds and pillows Highly recommended
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the city was great , and the staff were very welcoming
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great days in Lucca at Hotel San Marco

Fantastic little hotel with the most service minded, hospitable and friendly staff I have ever encountered on my travels. Highly recommended.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was extremely warm and welcoming! Everything was clean and comfortable.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, good breakfast.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational service from a wonderful family
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, quiet, clean, and staff very friendly and helpful.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Hotel San Marco

From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean with great buffet
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you.
Stayed 2 nights in Jul 2025

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