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Hotel Ilaria

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Ilaria

Front of property - evening/night
Reception
Breakfast area
Sundeck
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Guinigi Tower
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Depandance)

Suite (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Depandance)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, down comforters, minibar

Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down comforters, minibar

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down comforters, minibar

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (dependance)

Double Room (dependance) | 1 bedroom, premium bedding, down comforters, minibar

Double Room (dependance)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel Ilaria is next to Villa Bottini and San Micheletto Complex. This 41-room, 4-star hotel welcomes guests with 24-hour room service, free in-room WiFi, and a hot tub.

What's nearby

  • Walls of Lucca - 3 min walk - 0.2 miles
  • Guinigi Tower - 5 min walk - 0.3 miles
  • Basilica of San Frediano - 6 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 6 min walk - 0.4 miles
  • Piazza Napoleone - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 11 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Mara Meo - ‬4 min walk
  • ‪Bar Osteria Lo Stellario - ‬3 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Da Nonna Clara - ‬2 min walk
  • ‪Piccola Soave - ‬4 min walk

About this property

Hotel Ilaria

Family-friendly hotel with a 24-hour front desk and a coffee shop
Guests of Hotel Ilaria enjoy free WiFi in public areas, a hot tub, and conference space. If you drive, self parking is EUR 22 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 100 per room roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and free newspapers are also available.
Recreational amenities at the hotel include a hot tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

Are free cancellation options available at Hotel Ilaria?

Hotel Ilaria offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to Hotel Ilaria?

This hotel is situated in Lucca Historical Center, just steps from Walls of Lucca and Villa Bottini, and within a short walk of Guinigi Tower. You'll also find Lucca Roman Amphitheatre and Piazza dell'Anfiteatro less than a mile away.

Is there parking available at Hotel Ilaria?

Yes, parking is offered for EUR 22 per day.

Does Hotel Ilaria feature a casino at the property?

No, Hotel Ilaria doesn't have a casino.

Is there an indoor pool at Hotel Ilaria?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Hotel Ilaria?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Hotel Ilaria?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Ilaria have a restaurant with a breakfast menu?

Yes, Hotel Ilaria serves breakfast for a surcharge from its cafe.

Does Hotel Ilaria allow pets to stay for free?

No, pets aren't allowed at Hotel Ilaria.

Does Hotel Ilaria have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ilaria?

The closest major airport to Hotel Ilaria is Galileo Galilei Airport (PSA), which is 22.6 mi away (39 minutes by car).

Are there rooms with balconies at Hotel Ilaria?

No, there aren't any guestrooms with balconies at Hotel Ilaria.

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 35 out of 1003 reviews
Rating 4 - Poor. 7 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip, Sheffield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.
Hire bike outside the hotel
Hire bike out on the walls
View of the hotel from the nearby water fountain
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade, friendly staff, excellent breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

WELLINGTON

Business traveler
Liked: Amenities
Outstanding service and property
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train stations and walking distances to places of interest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverley

Stayed 3 nights in Jul 2025

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - clean and spacious. Staff very kind and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ange

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Lucca

Return visit after 6 years and hotel as good as we remembered.
Stayed 2 nights in Jul 2025

10/10 Excellent

davy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable and beautiful hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elliot

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Food in Italy is overall terrible, but there’s a great little cafe just outside our family suite that had pretty decent food. There’s a bike shop next door that allowed us to rent 5 bikes for our family last minute for an hour and bike along the renaissance wall, which is a super easy flat bike ride. The Lucca train station is a 10 minute easy walk. The family suite has two sofa pull out beds that turn into approximately king size beds, and there is a king size bed upstairs. Two bathrooms. Overall, our family of 5 fit comfortably.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Shoutout to the front desk,
Stayed 6 nights in Jun 2025

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sta

Fabulous! Complimentary snacks and drinks. Friendly, clean and excellent location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing,staff so helpful and friendly,couldn’t do enough! Hotel location perfect,will definitely return! Would highly recommend the hotel!
Stayed 4 nights in Jun 2025

4/10 Poor

benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Azar

Stayed 2 nights in Jun 2025

8/10 Good

Yvonne

Stayed 2 nights in Jun 2025