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Hotel San Marco

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Lucca
VIP Access

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Photo gallery for Hotel San Marco

Exterior
Lobby
Interior
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via San Marco 368, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪6 min walk‬
  • Place, Basilica of San Frediano
    ‪13 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪13 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬
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Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Double or Twin Room

9.2 out of 10
Wonderful
(36 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel San Marco is a leisurely stroll from popular sights such as Basilica of San Frediano and Piazza dell'Anfiteatro. This 42-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's connected to the convention center in central Lucca and also close to Guinigi Tower and Palazzo Pfanner.

What's nearby

  • Walls of Lucca - 6 min walk - 0.4 miles
  • Basilica of San Frediano - 13 min walk - 0.7 miles
  • Piazza dell'Anfiteatro - 13 min walk - 0.7 miles
  • Guinigi Tower - 15 min walk - 0.8 miles
  • Palazzo Pfanner - 16 min walk - 0.9 miles

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Galileo Galilei Airport (PSA) - 41 min drive

Restaurants

  • ‪Momus Cafe' - ‬13 min walk
  • ‪Bar Martini - ‬11 min walk
  • ‪Osteria Al Borgo - ‬8 min walk
  • ‪Atelier Damiano Carrara - ‬5 min walk
  • ‪Locanda Buatino - ‬6 min walk

About this property

Hotel San Marco

Pet-friendly hotel with free breakfast connected to the convention center in Lucca
Guests of Hotel San Marco enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for EUR 100 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 40-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Minibars, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Winery release events

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8 per accommodation, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40 per night
  • Cribs/infant beds are available for EUR 18 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 01306970466.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from March 01 to March 31 in accordance with national or local laws.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Is a free cancellation option available at Hotel San Marco?

Hotel San Marco provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Hotel San Marco?

This hotel is situated in Lucca Historical Center within a 10-minute walk of Walls of Lucca and Porta San Jacopo. You'll also find Basilica of San Frediano and Piazza dell'Anfiteatro less than a mile away.

Is parking available on site at Hotel San Marco?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel San Marco include a casino?

No, Hotel San Marco doesn't have a casino.

Is there an indoor pool at Hotel San Marco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8 PM and the seasonal pool is normally open from April until October.

What do couples enjoy most about Hotel San Marco?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as a poolside bar.

Are there hot tubs at Hotel San Marco?

No, this hotel doesn't have a spa tub.

Does Hotel San Marco feature a restaurant that includes a breakfast menu?

Yes, Hotel San Marco serves free buffet breakfast on weekend mornings from its cafe.

Does Hotel San Marco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel San Marco for a fee of EUR 8 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel San Marco?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel San Marco?

The closest major airport to Hotel San Marco is Galileo Galilei Airport (PSA), which is 23.5 mi away (41 minutes by car).

Are there rooms with balconies at Hotel San Marco?

No, there aren't any guestrooms with balconies at Hotel San Marco.

Hotel San Marco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 439 out of 607 reviews
Rating 8 - Good. 150 out of 607 reviews
Rating 6 - Okay. 18 out of 607 reviews
Rating 4 - Poor. 0 out of 607 reviews
Rating 2 - Terrible. 0 out of 607 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan and Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at Hotel San Marco The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Lovely garden and pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Zion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With pure hospitality upon us first stepping into the property, the staff were an essential element to the overall loveliness of our stay at Hotel San Marco. Knowledgable of their area, they were always willing to provide recommendations and transportation plans for the nearest cultural experiences. The room was clean and modern, while the pool and surrounding lobby area encouraged community between guests and the endless opportunities to take in the Tuscan sunset.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 7 nights in Sep 2025

10/10 Excellent

Michael, Kings Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September 2025

Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Hotel San Marco

From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Kiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucia

Stayed 3 nights in Sep 2025

10/10 Excellent

Lina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca by the pool

Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely frendly and polite, they really take cafe of clients.
Stayed 5 nights in Aug 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulus hotel and staff

Fantastisk skønt hotel, virkelig sødt personale. Morgenmaden er fin, man kan leje cykler så man nemt på 5 min kan komme ned til byen. God placering i forhold til by muren og centrum i byen.
Stayed 3 nights in Aug 2025

10/10 Excellent

Girish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Marco was a wonderful place to stay in Lucca. The location is great—just a short walk from the beautiful walled city, making it easy to explore. The swimming pool was a nice bonus, perfect for relaxing after sightseeing. Fabio at the front desk was outstanding—friendly, helpful, and even taught us a few phrases in Italian. He also gave us great recommendations for places to eat inside the walled city, which turned out to be some of our favorite meals in Lucca. The lady at the snack bar and breakfast service was equally delightful, always courteous and providing exceptional service that made mornings feel special. Hotel San Marco offered both comfort and genuine hospitality, making our time in Lucca even more memorable.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mhairi

Stayed 2 nights in Jul 2025

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