Room was not cleaned . Signs all over the room threatening , If even a ounce of dirt Or anything gets on the bedding or towels . They will charge you for the set. We went to lovelock to go to the lake , we came back to the room . We didn't even feel comfortable to sit down , eat in the room , nothing . Also I was told there was a pet deposit . Which was fine , then when I checked out, the lady at the front desk said , it's non refundable, and I was told it was at check in . For $90 a night . Take your money else wear . This place is a dump , looking for any reason , to charge youR card . Also I found it extremely uncomfortable , the gal took a copy of my credit card and when I asked , who has access to that staff wise . I was told not to worry about it . I have been watching my card since we left . Shade parade hotel , is what it should be called .
Really challenging to figure out where to check in. The casino is the smokiest place I've ever been and you have to check in there. The room was adequate but nothing special. The hot water wasn't working so no baths or showers. No breakfast included but the cafe was inside the super smoky casino.
Everything met our expectation. We knew there was very little to do in the area.
Nice comfy beds. Very quiet. Kid friendly. We really enjoyed our stay.
Convenient location and efficient for car travel across Nevada
Nice remodel and excellent bar restaurant lounge. Rooms could use a bit more updating but satisfactory.
Had a great time. Great service, wonderful staff.
the staff was friendly coming and going. The room is a bit dated with some nice improvements done. Everything was clean. You get more than you are paying for here.
overnight stop during road trip. motel is right off freeway and easy to find. clean room, staff was exceptionally pleasant and helpful. attached restaurant was perfect for traveler.
We usually stay in Winnemucca on our trips to California from Utah. We will never stay in Winnemucca again this place was 1000 times better than any place we've ever stayed in Winnemucca.
Cozy bed and pillows, no outside noise, late check-in was no problem, car parking right by the room and the staff told us there are cameras to make sure car is safe. Best night's sleep on the whole vacation.
If you are woman that is not a stripper be careful if you are alone. Women are catty everywhere but especially in this town. They will steal from you and then have the police follow you around. All I wanted was help but I was forced to leave the casino and not allowed to move my car because I was "too intoxicated" after one shot. I understand meth is a big problem in this area, but I'm not from around here and I'm just naturally happy. Sorry ya'll need drugs.
Surestay Hotel by Best Western Lovelock places you within a leisurely stroll of Pershing County Courthouse and Lovers Lock Plaza. This 74-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and hair dryers.
Surestay Hotel by Best Western Lovelock features free WiFi in public areas, a conference center, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include an arcade/game room, laundry facilities, and a vending machine.
Room was not cleaned . Signs all over the room threatening , If even a ounce of dirt Or anything gets on the bedding or towels . They will charge you for the set. We went to lovelock to go to the lake , we came back to the room . We didn't even feel comfortable to sit down , eat in the room , nothing . Also I was told there was a pet deposit . Which was fine , then when I checked out, the lady at the front desk said , it's non refundable, and I was told it was at check in . For $90 a night . Take your money else wear . This place is a dump , looking for any reason , to charge youR card . Also I found it extremely uncomfortable , the gal took a copy of my credit card and when I asked , who has access to that staff wise . I was told not to worry about it . I have been watching my card since we left . Shade parade hotel , is what it should be called .
Really challenging to figure out where to check in. The casino is the smokiest place I've ever been and you have to check in there. The room was adequate but nothing special. The hot water wasn't working so no baths or showers. No breakfast included but the cafe was inside the super smoky casino.
We are so sorry you had a bad day. Our front desk is at the front door. If you checked in after the clerk went home the bartender can help a guest with check in. Our restaurant is not in the casino and is not smokey. We do apologize, apparently the water heater did have an issue the night you were there. We strive to provide a clean, safe and comfortable environment for all our guests.
Everything met our expectation. We knew there was very little to do in the area.
Thank you so much for your review. We are pretty remote so we are pleased you found us and enjoyed your stay. Please visit again soon.
Nice comfy beds. Very quiet. Kid friendly. We really enjoyed our stay.
Thank you for your comments. We hope you visit us again.
Convenient location and efficient for car travel across Nevada
Thank you for stopping in and visiting. We hope you come again.
Nice remodel and excellent bar restaurant lounge. Rooms could use a bit more updating but satisfactory.
Thank you for staying with us. We appreciate your comments. Hope you visit again soon.
Had a great time. Great service, wonderful staff.
the staff was friendly coming and going. The room is a bit dated with some nice improvements done. Everything was clean. You get more than you are paying for here.
overnight stop during road trip. motel is right off freeway and easy to find. clean room, staff was exceptionally pleasant and helpful. attached restaurant was perfect for traveler.
Dear Shannon, We are sorry to hear you had a bad experience. We are concerned that it was not our hotel you stayed in. We have no record of anyone with the name Shannon in our registry. If the room was not clean we are mystified as to why you did not advise the front desk so they could put you in a clean room. There is one sign on the vanity advising guests that if they remove items from the room it is our assumption they wish to purchase the item and their credit cards will be charged. There is no sign in any room about charging for a dirty towel.Every guest with a pet is advised there is a pet fee. The guest is asked to initial the portfolio to acknowledge this fee is non-refundable. We do keep a credit card on file for incidentals. The credit card information is destroyed upon check out. Our place is not a dump. We do not appreciate inaccurate attacks. False/Negative reviews are very harmful. Mistakes happen and if the room was not cleaned to your liking we would have been more than happy to find a room that was to your liking.