Saturday morning desk staff very personable. Wait staff very pleasant.
Everything was great. The staff was friendly and helpful. Room was clean. Only negative was the kcups in the room to use with the keurig. The coffee was horrible!
Very spacious room with nice amenities. The hotel could use some updating and the mattress wasn’t the most comfortable. Overall a good stay.
Always our "go to" in the area! Safety! Convenience!! Staff is welcoming and its very welcoming when you walk in with the seating and design.
The staff were very friendly. Also Kentucky Kingdom is located across the street.
Love this hotel, the staff are all great, the food is good and the room was very very nice
I could park and stay and leave my car while on vacation. The 24 hour shuttle service
Convenient location, nice facility, pricey, bugs on pool deck in sitting water near drain.
liked the room a lot, living room type space as well as a sleeping area. bed not as comfortable as others but not really a problem. girlfriend said I did a good job so in the end that was ALL THAT MATTERED.
Good hotel conveniently located. We had a good time in Louisville. We have stayed at this hotel numerous times. Will come again.
Property appears nice and lobby pretty but bartender skipped out last half hour so could not order any dinner. Could not get any hot food so went hungry. Very bad staff. Breakfast is over priced. Should be free like other chains who charge less for their room. Your breakfast should not pay for their remodeling. Place was empty and understand when no free breakfast. Waitresses were not happy as no one to tip them. This is not like the old Hiltons where every guest was treated like a king. You are now treated as credit card and not a human. This business model sucks. Go elsewhere. Your points are better accumulated at hotel chain that accommodates customers.
the night staff helped me out when I was in a bind with a work related problem. they didn't have to, but did and it saved a lot of headaches and spent goodwill for my company.
My daughter and I stayed here 5 nights over Christmas while visiting family nearby. The hotel is 5 minutes from the airport and an easy 10-minute drive to our family. The hotel was surprisingly quiet (keep in mind the proximity to the airport) and never had a hair out of place. The staff was friendly without being too familiar and was very attentive. Most mornings we had breakfast at the Cracker Barrel restaurant next door (we don't have one at home so this was a treat) but on Christmas morning that was closed so we went to the "continental breakfast" the hotel offered. I expected rolls and coffee, but there was a spread of hot and cold cereal, rolls, fresh fruit (cantaloupe, honeydew, pineapple, bananas), yogurt, etc. The gentleman who was manning the breakfast station could not have been nicer. I didn't give a rating of 5 on the room comfort because I had trouble figuring out the thermostat when I wanted the room to be a little warmer. I put my sweater on (didn't want to ask someone to come up late at night to help me for such a minor issue) but a thermostat should be more user-friendly.
Close to other facilities such as Papa John's Cardinal stadium, Uof L baseball field and softball fields, close to places to eat and easy access to I 65.
This hotel is right By the airport with great clean rooms and quick airport shuttle service.
Room was clean, roomy and comfortable. Restaurant staff were very friendly and went over and above. It was a pleasant stay and I will stay there again if I am in the area. The location was convenient. The only think missing was room service was not a provided service.
We weren't in the room very much but the hotel and room were very clean. There wasn't a lot of noise in the area so we were able to get a restful night's sleep. I would definitely stay here again.
Located in Fairgrounds, Hilton Garden Inn Louisville Airport is within a mile (2 km) of popular sights such as Kentucky Kingdom and Kentucky Exposition Center. This 208-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
In addition to a restaurant that serves breakfast, there's also a bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6:00 AM to 10:00 AM.
All 208 rooms provide MP3 docks, microwaves, and refrigerators. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and laptop-compatible safes.
Guests staying at Hilton Garden Inn Louisville Airport enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Saturday morning desk staff very personable. Wait staff very pleasant.
Everything was great. The staff was friendly and helpful. Room was clean. Only negative was the kcups in the room to use with the keurig. The coffee was horrible!
Kelly, Thanks for the perfect ranking. We are glad you found our staff friendly and helpful. However, we are sorry you were not able to enjoy your coffee but we do hope if your travels bring you back to Louisville you will be our guest again.
Very spacious room with nice amenities. The hotel could use some updating and the mattress wasn’t the most comfortable. Overall a good stay.
Thanks for being our guest. We appreciate your support of our property. We are happy you found our rooms spacious and enjoyed our amenities. We look forward to the opportunity to have you as our guest again in the future.
Always our "go to" in the area! Safety! Convenience!! Staff is welcoming and its very welcoming when you walk in with the seating and design.
Thanks for being our guest. We appreciate your support of our property. We are happy we are your "go to" in the area. We look forward to the opportunity to have you as our guest again in the future.
The staff were very friendly. Also Kentucky Kingdom is located across the street.
Thanks for being our guest this past weekend. We are glad you found our staff was friendly and our hotel conveniently located to Kentucky Kingdom.
Thanks for taking the time to share your ranking on your recent stay with us. We are sorry we did not earn a ranking of 5. We do hope if your travels bring you back to Louisville you will give us the chance to do so. We appreciate your support of the Hilton Garden Inn Louisville Airport
Thanks for your ranking of our property regarding your recent stay. We appreciate your trust in our property.
Love this hotel, the staff are all great, the food is good and the room was very very nice
Thanks for sharing your comments regarding your recent stay. I will pass along your comments with our team. Thanks for your support of the Hilton Garden Inn Louisville Airport.
Thank you for your feedback
I could park and stay and leave my car while on vacation. The 24 hour shuttle service
Thank you for your recent feedback from your recent stay with us.
We appreciate your feedback, please come back and see us again soon!