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Recent guest reviews

Anyone staying here will find it convenient to the University, airport, Expo Center, racetrack, and other attractions. Those are pluses; the disadvantages are an older property which should be updated to compete with so many other properties. The staff is excellent, very responsive, very accommodating. This was only a 2 night stay.

BED BUGS! I still have scars from all the bed bug bites legs, hands, arms, back, shoulders waist fingers. IT WAS MISERABLE.

Great experience. Well maintained and very friendly custoomer service

There was BED BUGS at this hotel. Seems to be a place where people stay by the week, do not let the online presence fool you. Find another hotel, you will be glad you did.

Stayed here after a rock show downtown. Location is 5 mins. to downtown. Breakfast was the usual for this level of hotel. Room was clean and the bed was comfortable. You won't mistake this for the Ritz Carlton, but for less than $100/night in a decent sized city, it was much more than adequate.

Bait and switch. They showed us a beautiful spacious room we would have for a special occasion and it was totally different. Small and ugly.

The staff was polite and I had an easy check-in. I thought our stay was nice at first. We came to town for a funeral and stayed for one night with our two young children. It is in a rough part of town, very close to the university. but it appeared to be clean and safe. The hotel does have a bit of a old cigarette smoke smell to it but it is faint and not too terrible. The room was nice looking and the beds were comfortable but my husband did find a live cockroach in our room in the morning. Our window (which had a poor view) was cracked and needed repair. We did have a kitchenette but with no utensils or plates (but we were staying one night so I didn't need). We did get a free upgrade with a hot jet tub. It was huge and fit our entire family. The pool is indoors but the water and pool area was cold in February and they also ran out of towels downstairs. I didn't view the gym, but the lobby was nice and had a computer for guests (I didn't use). The breakfast area was nice looking but I thought the hot food was awful. They do have cereal, rolls, and oatmeal. I would only recommend staying for a one night stay.

AC /heater unit was extremely noisy and there was a rat in it making so much noise. I was very tired and had no ever to change rooms , so I put some ear plugs and slept . The units need upgrading . It’s not peaceful at all .

I arrived at your hotel late and when I pulled up I find several different sets of people Lawn chairs outside in drive up canapy drinking and had radios blaring and a big party going on. To a point my wife was scared to get out of car. I own a company my self and I'm aware things happen but this was a very unprofessional site and was very disappointed. Second the room was very hot and not clean. I have stayed at a lot hotels that carry your name and understand everyone is different but I think someone needs to take time to check on this location. Thanks

Nice hotel for the money. Close to Down town only a $8 cab ride. Our room was big, and comfy for 4 people. The room was also very clean also.

Good value. Not flashy but comfortable. Would stay again.

A couple of friends and I met in Louisville this past weekend and enjoyed our stay. The room was very clean and I have no complaints about it. The location was not the best but I didn't feel unsafe. I would probably stay here again.

I stay here a lot because normally its a good value. This time not so much. The price was much higher, the pillows should have been thrown away 10 years ago and the juice was watered down. I will try it again but this better not be the new trend

Overall, yea it will do in a pinch, I'm sure that I could find better for a few dollars more. But it is convenient to many attractions and the University so that makes it a little better. The desk staff needs a attitude change, the morning staff were nice and the breakfast worked out OK.

Staff was nice; didn't have any problems checking in and out; needed to stay some extra days; they made it easy for us and kept us in the same room;

For the price, a pretty good deal. Common areas are older and dated. The room was pretty large (mine was handicap accessible though, so may be larger than average room). Area surrounding is industrial. I chose it due to proximity to my business site, would not chose it otherwise.

This hotel was close to the University and not much else. I had to walk almost a mile to find something to eat and that was a McDonalds. The room itself was large and the jacuzzi tub was a nice addition to a standard room. The breakfast was continental, nice but didn't include any hot items. All in all it was a good value for a one day business trip.

Good location near university and airport. Staff always very friendly and helpful. Room was clean and A/C functioned well. Microwave and fridge were nice ammenities. This is not the Four Seasons, but a very good value. I usually stay here in Louisville.

E Gaulbert Ave Louisville KY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Old Louisville within a mile (2 km) of University of Louisville, Quality Inn & Suites University/Airport is within a few miles (5 km) of other popular sights such as Churchill Downs. This 87-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves.


Property features

At Quality Inn & Suites University/Airport, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and free newspapers.

Room options

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

2 Double Beds | Sleeps 4

Efficiency, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites University/Airport

Everyone (9) Couples (3) Business (14) Family (8) Other (2) Friends (1)
4
Business Business

Anyone staying here will find it convenient to the University, airport, Expo Center, racetrack, and other attractions. Those are pluses; the disadvantages are an older property which should be updated to compete with so many other properties. The staff is excellent, very responsive, very accommodating. This was only a 2 night stay.

By on Feb 21, 2022

Review comment responded on Feb 22, 2022

Thank You, we appreciate your honest feedback and assure you that your review will be shared management and others in hopes of making improvements where needed to accommodate our guest in the near and distant future. We hope to see you again the next time you are in Louisville!

5
Everyone

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Thank You for rating your recent stay with us, we appreciate your business and we hope to see you again!

1
Everyone

BED BUGS! I still have scars from all the bed bug bites legs, hands, arms, back, shoulders waist fingers. IT WAS MISERABLE.

By on Jul 25, 2019

Review comment responded on Jul 31, 2019

We apologize if you had a bad experience at our property as we try our very best insure a great experience for all that stay with us and we are sorry we let you down. Thank you for letting us know.

5
Family with small children

Great experience. Well maintained and very friendly custoomer service

By on Jun 18, 2019

Review comment responded on Jun 25, 2019

Thank You for taking the time to review your recent stay with us, We hope to see you again!!!

5
Everyone

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank You!!!

1
Everyone

There was BED BUGS at this hotel. Seems to be a place where people stay by the week, do not let the online presence fool you. Find another hotel, you will be glad you did.

By on Mar 4, 2019

Review comment responded on Mar 12, 2019

Thank You for your review, We appreciate you letting us know about the issue. We have had all rooms checked for this as we could not Identify your particular room#.

4

close to downtown.

Everyone

Stayed here after a rock show downtown. Location is 5 mins. to downtown. Breakfast was the usual for this level of hotel. Room was clean and the bed was comfortable. You won't mistake this for the Ritz Carlton, but for less than $100/night in a decent sized city, it was much more than adequate.

By , from Cincinnati on Apr 21, 2018

Review comment responded on Apr 21, 2018

Thank you for taking the time to review your recent stay with us and we are glad to hear that you feel you got your moneys worth.We hope to see you again if you are in Louisville!

1
Everyone

Bait and switch. They showed us a beautiful spacious room we would have for a special occasion and it was totally different. Small and ugly.

By , from louisville ky on Mar 19, 2018

2

rough

Family

The staff was polite and I had an easy check-in. I thought our stay was nice at first. We came to town for a funeral and stayed for one night with our two young children. It is in a rough part of town, very close to the university. but it appeared to be clean and safe. The hotel does have a bit of a old cigarette smoke smell to it but it is faint and not too terrible. The room was nice looking and the beds were comfortable but my husband did find a live cockroach in our room in the morning. Our window (which had a poor view) was cracked and needed repair. We did have a kitchenette but with no utensils or plates (but we were staying one night so I didn't need). We did get a free upgrade with a hot jet tub. It was huge and fit our entire family. The pool is indoors but the water and pool area was cold in February and they also ran out of towels downstairs. I didn't view the gym, but the lobby was nice and had a computer for guests (I didn't use). The breakfast area was nice looking but I thought the hot food was awful. They do have cereal, rolls, and oatmeal. I would only recommend staying for a one night stay.

By , from Cincinnati, OH on Feb 12, 2018

Review comment responded on Feb 15, 2018

Thanks for reviewing your stay with us we are sorry to hear that you were anything less than pleased with your stay but we appreciate you letting us know so we can improve in areas where needed.

2
Everyone

AC /heater unit was extremely noisy and there was a rat in it making so much noise. I was very tired and had no ever to change rooms , so I put some ear plugs and slept . The units need upgrading . It’s not peaceful at all .

By on Oct 26, 2017

Review comment responded on Oct 29, 2017

I am very sorry to heat of the problem you experienced here at the Quality Inn in Louisville as your satisfaction is very important to us and we apologize that you did not find your stay to be peaceful at all, if you ever do return again we promise you will not experience this problem again.

Quality Inn & Suites University/Airport

311 E Gaulbert Ave, Louisville, KY 40208
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