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Recent guest reviews

Great staff, central location to bars and restaurants.

Easy to get into the place and easy to exit. Very nice and clean and rooms were very large.

Nice hotel

Orbitz had cancelled my reservation and the manager went out of his way to make things work for

Surprised the pool was indoors, missed that in the description. Everything looked clean and staff was great. Disliked: our room smells a little musky. I think the carpet needs to be replaced with tile, and couch cushions also need cleaned, the bathroom floor was not very clean. We used the tub towel on the floor and when I pulled it up there was dirt from the floor all over the bottom.

Clean room

Four night stay, but room was never made up—even after asking for service on second morning. Amenities were very good; breakfast had many options and was ready and available for full posted times. Our ADA room had all necessary equipment and low peephole in like new condition and two elevators.

They tried charging my card too many times and it locked my card up

Love Will the front desk employee. Free WiFi :))))

Clean, excellent linens and shower. Comfortable. Will be back.

Very walkable property. Located right in the heart of the Bourbon trail. The staff was friendly and knowledgeable. The room eas was fantastic. Would stay again.

I enjoyed the style of the exterior & interiors of the property. Nice sized rooms - solid breakfast - great layouts to the rooms, lobby, fitness room. The amenities to the fitness room and guest rooms were all on point as well. Location was close to downtown Louisville (Brown Theater, Yum Yum Center, & more), but definitely perfect to get to the NULU/East Market neighborhood for some trendy things to do. Biscuit Belly, Copper & Kings, just to name a couple.

Beautiful large rooms for a relatively inexpensive hotel. Much nicer than I thought it was going to be.

Loved the nulu area. Would stay again for events at champions park. 2 mile walk.

Close to lots of shops and restaurants. Spacious room, pleasant and helpful staff.

There was no water or hot water for part of the stay.

The hotel is newly built and everything is up to date my only issue was that the carpet was stained in several spots due to pets. I felt a bit uncomfortable walking with no shoes on the carpet. The continental breakfast was mainly microwaveable food although there was plenty of fruit, cereal, waffles, and boiled eggs to fill me up.

South Hancock Street Louisville KY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in public areas
  • Fitness center
  • Business center

Located in Downtown Louisville, Home2 Suites by Hilton Louisville Downtown NuLu is within a 10-minute stroll of sights such as Louisville Slugger Field and Nulu Market Place. Each of the 100 rooms at this 3-star hotel includes a kitchen, a sofa bed, and a refrigerator.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and refrigerators are also available.


Property features

Guests of Home2 Suites by Hilton Louisville Downtown NuLu enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 15.00 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 6

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Home2 Suites by Hilton Louisville Downtown NuLu

Everyone (11) Couples (3) Family (8)
5
Family Partner Couples Friends

Great staff, central location to bars and restaurants.

By , from Indianapolis on Jun 19, 2023

Review comment responded on Jun 22, 2023

ZalikahThank you so much for sharing your experience! We love to see our guests had an amazing time at our property and the NuLu Neighborhood.We look forward to welcoming you Home soon.

5
Business Business

Easy to get into the place and easy to exit. Very nice and clean and rooms were very large.

By on Jan 17, 2023

Review comment responded on Jan 17, 2023

MarkMy entire team is so happy to see you had an amazing stay at the Home2 Suites Louisville Downtown NuLu. We can't wait to welcome you back Home soon.

4
Family

Nice hotel

By on Nov 6, 2022

Review comment responded on Nov 25, 2022

Thank you for staying with us! We love having you. Please come again to Home2 Suites by Hilton NuLu!

5
Everyone

Orbitz had cancelled my reservation and the manager went out of his way to make things work for

By on Aug 22, 2022

5
Family Business Business

Surprised the pool was indoors, missed that in the description. Everything looked clean and staff was great. Disliked: our room smells a little musky. I think the carpet needs to be replaced with tile, and couch cushions also need cleaned, the bathroom floor was not very clean. We used the tub towel on the floor and when I pulled it up there was dirt from the floor all over the bottom.

By on May 26, 2022

5
Family

Clean room

By on Dec 26, 2021

Review comment responded on Dec 26, 2021

Thank you for staying with us and for taking the time to provide feedback about what appears to have been an excellent stay. We hope to see y'all again when your travels bring you back to Louisville.

5
Everyone

By on Oct 24, 2021

4
Family with small children

Four night stay, but room was never made up—even after asking for service on second morning. Amenities were very good; breakfast had many options and was ready and available for full posted times. Our ADA room had all necessary equipment and low peephole in like new condition and two elevators.

By on Jul 7, 2021

Review comment responded on Aug 4, 2021

Thank you for the feedback. We have limited housekeeping service due to severe staffing issues. We are working hard to improve.

1
Family

They tried charging my card too many times and it locked my card up

By on Apr 5, 2021

Review comment responded on May 30, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the authorizations on the method of payment you provided. At check-in, we only authorization Room, Tax and Incidentals for the length of your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Deveenier Brooks General Manager

5
Partner Couples Family

Love Will the front desk employee. Free WiFi :))))

By on Mar 30, 2021

Review comment responded on Mar 30, 2021

Thank you for your recent stay here at our hotel! I hope you felt at home. We are so lucky to have Will on our team. Every guest can enjoy complimentary wifi during their stay. We can’t wait to welcome you home again soon!

Home2 Suites by Hilton Louisville Downtown NuLu

240 South Hancock Street, Louisville, KY 40202
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