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Comfort Inn Shepherdsville - Louisville South

2.5 out of 5.0

Recent guest reviews

Quiet and clean! Easy check in and out and the staff was very friendly! We slept through breakfast so I can't rate that :)

The only thing is the internet connection was poor!

Our room was clean and comfortable. The complimentary breakfast was very good with plenty of variety. Everyone was courteous and friendly

Good experience. Continental breakfast was just OK, nothing special. Location was next to several great restaurants and just off the interstate; however, did not hear any traffic noise.

Other than having to move rooms, due to water gushing out of the bathroom light, our experience was great!!!!

Upon arrival, waited at front desk for 20 minutes with nobody around. Finally picked up the desk phone and hit 0. A guy answered and said he was programming a tv remote and would be with us after he was done. (Tall skinny male) We arrived late and I told him the kids were anxious to get into the waterpark for a while before it closed. We waited another 10 minutes and he finally showed up. we were not the onlyones waiting. We were secong in line so it took about 40 minutes to finally get checked in and on our way to a room. Waterpark had a good mix of age appropriate areas to accomidate all of the kids in our group. Room was nice with fridge and microwave. Room key would not work at one point and I had two toddlers in my group, one asleep on my shoulder. I called front desk from peoples room across hall on third floor and asked them to bring me another key. They informed me they could not leave the desk. I told them I know that was not true because I waited so long upon check-in because they left the front desk. I had to find someone to go get a key from desk for me. (Same tall skinny male) Nice hotel, waterpark good, but specific staf member needs customer service training. Thank you.

Very nice and clean hotel. Bed is very comfortable. Will stay again!

good location clean room and great staff will be staying again end of next month

My Grandchildren swam at Pirates Bay Pool and really enjoyed it.

After reading horrible reviews of this place and one good review we decided to try this place and see if the new management was doing a good job. First impressions were they were. The newly renovated rooms were very nice, and the pirate bay was well worth the $10 a person even though it was kind of like an over-sized double hotel pool. Our 16month old loved the baby side of the bay because it was only 2 feet deep in most of it and the slides were just right for him too. The baby pool was colder in temperature than the bigger kids pool but it wasn't bad. The more busy pool was the one with the basketball hoops, and two bigger kid slides. We found the staff very nice and helpful. The continental breakfast was very nice, and we also enjoyed the lobby sitting area with its comfy couches and flat screen tv. They did a very nice job of renovating and you shouldn't believe any of the negative comments you read about this place.

191 Brenton Way Shepherdsville KY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Comfort Inn Shepherdsville - Louisville South is located within a few miles (5 km) of Brooks Hill Winery and Maplehurst Golf Course. This 79-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's near the airport and also within a 15-minute drive of University of Louisville.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

The 79 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Comfort Inn Shepherdsville - Louisville South features a fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Inn Shepherdsville - Louisville South

Everyone (1) Couples (2) Business (1) Family (6)
5
Everyone

Quiet and clean! Easy check in and out and the staff was very friendly! We slept through breakfast so I can't rate that :)

By on Aug 16, 2016

Review comment responded on Aug 18, 2016

  Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Shepherdsville - Louisville South as their home away from home!

3

base for home search

Couples

The only thing is the internet connection was poor!

By on Jul 15, 2014

4

very clean

Families

Our room was clean and comfortable. The complimentary breakfast was very good with plenty of variety. Everyone was courteous and friendly

By on May 19, 2014

4

easy to reach accomodations

Couples

Good experience. Continental breakfast was just OK, nothing special. Location was next to several great restaurants and just off the interstate; however, did not hear any traffic noise.

By on Apr 2, 2014

5

volleyball in louisville

Families

Other than having to move rooms, due to water gushing out of the bathroom light, our experience was great!!!!

By on Mar 17, 2014

3

family stay

Families

Upon arrival, waited at front desk for 20 minutes with nobody around. Finally picked up the desk phone and hit 0. A guy answered and said he was programming a tv remote and would be with us after he was done. (Tall skinny male) We arrived late and I told him the kids were anxious to get into the waterpark for a while before it closed. We waited another 10 minutes and he finally showed up. we were not the onlyones waiting. We were secong in line so it took about 40 minutes to finally get checked in and on our way to a room. Waterpark had a good mix of age appropriate areas to accomidate all of the kids in our group. Room was nice with fridge and microwave. Room key would not work at one point and I had two toddlers in my group, one asleep on my shoulder. I called front desk from peoples room across hall on third floor and asked them to bring me another key. They informed me they could not leave the desk. I told them I know that was not true because I waited so long upon check-in because they left the front desk. I had to find someone to go get a key from desk for me. (Same tall skinny male) Nice hotel, waterpark good, but specific staf member needs customer service training. Thank you.

By on Apr 9, 2013

4

great stay

BusinessTravelers

Very nice and clean hotel. Bed is very comfortable. Will stay again!

By on Sep 18, 2011

4

great stay

Families

good location clean room and great staff will be staying again end of next month

By on Mar 17, 2011

3

comfort inn stay

Families

My Grandchildren swam at Pirates Bay Pool and really enjoyed it.

By on Feb 4, 2011

4

surprisingly wonderful stay

Families

After reading horrible reviews of this place and one good review we decided to try this place and see if the new management was doing a good job. First impressions were they were. The newly renovated rooms were very nice, and the pirate bay was well worth the $10 a person even though it was kind of like an over-sized double hotel pool. Our 16month old loved the baby side of the bay because it was only 2 feet deep in most of it and the slides were just right for him too. The baby pool was colder in temperature than the bigger kids pool but it wasn't bad. The more busy pool was the one with the basketball hoops, and two bigger kid slides. We found the staff very nice and helpful. The continental breakfast was very nice, and we also enjoyed the lobby sitting area with its comfy couches and flat screen tv. They did a very nice job of renovating and you shouldn't believe any of the negative comments you read about this place.

By on Jan 31, 2011