Inside was not as expected. A little below average. Lack of Cleanliness was the most challenging.
The staff at this facility was very kind and accommodating.
Very nice
Everything was great
had to change rooms 3 times, 1st actually not ready when i went into room, second had no water, 3rd already given to someone else. should have been offered a discount
We had to leave and get a hotel at another local hotel. There was a motorcycle club that stayed there and did not make it a family friendly environment from during check in to when we decided we couldn’t spend the night at this hotel around 1030 after getting back from a movie. We will be contacting orbitz to work with the hotel manager for a full refund.
On the path to where we are heading
They forgot to change their clocks for wake-up calls Nov 6-7. My wake-up call came an hour early, which got my day off to a bad start.
We had a roach in the bathroom. My daughter so was scared lol
Staff is really sad. Actually act like they don’t want you there. The breakfast option is to read off of a list of possible options, to which they say, sorry don’t have that.. at 7:30 am, go to lobby to get coffee, and they are out, the front desk lady says, well I guess I can make some more. Huh ? At 7:30 am ??? - We stayed for several days so we got a thorough understanding of the property. The venting system in the bathroom (no individual fan) does not work, so the bathroom steams up immediately. There was a very unpleasant aroma in the whole room that they tried to mask with some scent. The A/C worked fine except for a rattle in the unit that kept me up. The bathroom floor was so dirty, I always wore my shoes in & out. Lastly, the price quoted by Orbitz, which I usually find to be extremely accurate, was not honored at the desk. They could not explain why, other than to say they guess it was some sort of tax thing. Mark this place off your list, we won’t stay there again, too many other newer Hyatt’s nearby.
Nice location
The service was stellar. The entire hotel was super clean and the room was spacious and the bed very comfortable.
ok for a quick pit stop on our way back from Florida
Staff did not greet us pleasantly. Not overly friendly.
Very nice facility, clean, nice location, within close proximity to several nice eating establishments.
I ask for towels never received them. The hot breakfast was a joke. It wasn’t a hot breakfast
Located in Jeffersontown within 2 miles (3 km) of Southeast Christian Church, Wingate by Wyndham Louisville East is within a few miles (5 km) of Bluegrass Indoor Karting. This 74-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM.
27-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Wingate by Wyndham Louisville East, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
Inside was not as expected. A little below average. Lack of Cleanliness was the most challenging.
The staff at this facility was very kind and accommodating.
Thank you for your feedback. We try hard to please our guests in every way. We hope you stay with us again soon.
Very nice
Thank you for your feedback!
Everything was great
had to change rooms 3 times, 1st actually not ready when i went into room, second had no water, 3rd already given to someone else. should have been offered a discount
Hi Elida, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
We had to leave and get a hotel at another local hotel. There was a motorcycle club that stayed there and did not make it a family friendly environment from during check in to when we decided we couldn’t spend the night at this hotel around 1030 after getting back from a movie. We will be contacting orbitz to work with the hotel manager for a full refund.
Hello David, thank you for your feedback. We’re very sorry to hear about your recent experience. We hope we will get the chance to better serve you in the future.
On the path to where we are heading
Hello Marsha, Thank you for choosing us for your hotel experience. We hope to see you on your way through again in the future.
They forgot to change their clocks for wake-up calls Nov 6-7. My wake-up call came an hour early, which got my day off to a bad start.
Thank you for your feedback. I have addressed this with my housekeeping staff. I hope yo can come back to see us.