Skip to main content
Beginning of main content

Recent guest reviews

It was clean and up to date. The staff was nice and helpful. The decor was very nice.

no bathroom. stained sheets. rooms poorly remodeled.

The property was in shambles and in disrepair. The rooms are very small and staff was only somewhat friendly. The site also lead me to believe this was a hotel and it was a motel which made the room very overpriced. I paid $40 OVER the room price for a MOTEL. Very dissatisfied.

The numbers for the rooms weren't clearly marked (some just had pieces of painters tape on the window). Mine didn't have a number at all so I had to guess. The room was clean, but no fridge, and I didn't like that you had to stand outside to check in after 11pm.

I was forced to stay the night but I checked out the very next day. I have more pics but apparently I can't load them all.

The staff told me not to go outside at night! And my allergies were awful because of the smoke smell everywhere

Old and dirty needs updated no light at bathroom sink area no refrigerator or microwave. Was not happy and Do Not Recommend. Was gonna ask for money back and go else where but was to tired from driving all day.

It was a good price, but the room wasn't anything to brag about. There was toilet paper in bathroom floor upon arrival. We never could get the key to open the door without a security guard helping. The room was pretty tiny for a double.

This Days Inn is right off I-65.... convenient access to & from activities. And older hotel with some updating needed but adequate for sleeping if you plan to do only that! Room 321 was sufficiently clean and my wife & I are pretty particular about that as previous resort owners. The two double beds were average in comfort but we travel with our own pillows. The tub & toilet were both clean as well as the sink area outside the bathroom. The TV was an older model but worked fine with a dozen or so channels. (We don't sit in the room and watch TV) The continental breakfast in the lobby was typical and just fine for a snack before an actual breakfast at nearby Denny's. We always travel with a small fan for 'white noise' as this location has PLENTY of traffic, train and airport activity. Overall our 3 night stay was fine while attending our LIFE Leadership Convention at Freedom Hall Oct. '16 and the hotel staff were friendly and helpful. We would probably stay again for the $79.99 per night rate.

Too expensive for its conditions. Its more a motel than a hotel. Deceptive pictures on the web. Qqqqqqqqqw wwwwwwwww wwweww wwwwww

the breakfast was very good hotel was conveniently located

The furniture and room looked tired. The mattress had a plastic cover that made a lot of noise. The refrigerator and microwave were dirty :(

1. The Bedding was very dirty with blood stains on sheets and comforter. The bathroom exhaust fan did not work. It smelled like mold. The air did not work at all. We were there for two days. It was terrible!!! The toilets and bathroom were filthy. Very nasty room!!! I took pictures and saved them. I really want my money back.

Stay away from this hotel, if at all possible. My girlfriend are HUGE on road trips and generally try to find cost effective hotels as we like to use our funds exploring the city. I ranked this hotel quite low (a 1 in fact). I can honestly say, though I appreciate nice hotels, I am far from bourgeoisie. This hotel was simply not well maintained. The overall room was not very clean and very motel-ish. We requested non-smoking, however, the air in the room smelled like a cross between a trash can filled with cigarettes and your grandma's closet. Our entire weeked nights were spent listening to a HUGE motorcycle crew blast there music, argue and scream through the night. While the hotel had nothing to do with them, they certainly did nothing to stop it. I could go on and on about this hotel, but I you would honestly be better suited if you spend a few bucks extra for another hotel (even if you are just staying one night).

Didnt care for this motel .The rooms smelled like bug spray

Location to Expo Center was exxcellent. Room was very clean. Hotel staff very helpful & friendly. Staff all spoke English. Not a lot of choices close to eat at.

It was just a one night stay. Got what I paid for.

I normally don't write reviews for every experience - especially negative ones. However, the Days Inn Louisville might top my list of worst hotels I've been in. I travel quite a bit each year and can find myself staying up to 90 nights a year in a hotel. I can honestly say this was by far the worst. My non-smoking room that I requested smelled of cigarettes. The furniture was old and decrepit. The room did not appear to clean and quite frankly left my scared to sleep in it without being fully clothed. On top of that - the hotel is a congregation for motorcycle clubs. I am by no means anti-bike clubs at all. However, my entire stay I was surrounded by loud bikers airing their music and drinking outside. I even watched hotel staff stand by and watch as this happened. I was looking for a hotel close to the downtown area that was reasonable in price. While the Days Inn fit that criteria, it did not fit anything else.

The hotel itself was very old, but clean. there were a lot of college students. they were loud but the hoel room was sound proof (sort of). So, the overall experience wasn't bad. I would stay again bases in the location and price.

Arthur Street Louisville KY

Hotel highlights

  • Close to University of Louisville
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities

Located in Old Louisville within a mile (2 km) of University of Louisville, Clarion Pointe is within a few miles (5 km) of other popular sights such as Churchill Downs. This 130-room, 3-star hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Dining

Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All of Clarion Pointe's 130 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 49-inch TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are also standard.


Property features

Guests of Clarion Pointe enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free newspapers and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Clarion Pointe

Everyone (9) Business (11) Couples (10) Family (5) Other (7) Friends (5)
4
Everyone

By on Feb 18, 2020

Review comment responded on Feb 19, 2020

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

5
Everyone

It was clean and up to date. The staff was nice and helpful. The decor was very nice.

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2
Business Business

no bathroom. stained sheets. rooms poorly remodeled.

By on Oct 4, 2019

Review comment responded on Oct 10, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Partner Couples

The property was in shambles and in disrepair. The rooms are very small and staff was only somewhat friendly. The site also lead me to believe this was a hotel and it was a motel which made the room very overpriced. I paid $40 OVER the room price for a MOTEL. Very dissatisfied.

By on Mar 10, 2019

Review comment responded on Mar 15, 2019

Thank you for writing a review of our hotel. The property is undergoing extensive renovations and after completing a total renovation of nearly every guest room, the hotel is beginning the second phase of it's renovation - the renovation of the lobby, front desk and breakfast room. You stayed with us during a large city-wide sellout night and yes demand for rooms drove the prices of the rooms higher than other dates, but the Days Inn University, EXPO Center offered competitive rates for its newly remodeled guest rooms. With our totally remodeled and new guest rooms we strive to provide safe, clean, comfortable and affordable luxurious guest rooms to the weary traveler or visitor to Downtown Louisville. Our location near the Kentucky Kingdom Water Park, the Exposition Center and Fairgrounds and the Louisville Slugger Ball Park, Fourth Street Live! And the concert venue The Yum Center makes our hotel, with easy access to I-65, a solid choice for those with needs for hotel rooms in Louisville or the University.

3
Everyone

The numbers for the rooms weren't clearly marked (some just had pieces of painters tape on the window). Mine didn't have a number at all so I had to guess. The room was clean, but no fridge, and I didn't like that you had to stand outside to check in after 11pm.

By , from Manitowoc, WI on Oct 22, 2018

Review comment responded on Oct 22, 2018

We are in the process of renovating the hotel and the proper room numbers should be here soon. You are correct about room numbers and we have addressed this issue until the new ones arrive.

1
Everyone

I was forced to stay the night but I checked out the very next day. I have more pics but apparently I can't load them all.

By on Jun 30, 2018

Review comment responded on Jul 11, 2018

Thank you for sharing your experience. Feel free to contact me at the hotel so we may discuss this more in detail.

2

even non smoking smelled like smoke

Everyone

The staff told me not to go outside at night! And my allergies were awful because of the smoke smell everywhere

By , from ikc on Apr 18, 2018

Review comment responded on Apr 23, 2018

Thank you for letting us know about your concerns. We are striving to get all the smoke out of every room. The policy in the city of Louisville is no smoking in any room in a hotel. We are getting new bedding and curtains and that should elevate and smoking problems in the future as we are going to start charging a $200 fine for anyone smoking in the rooms.

2

old and dirty

Everyone

Old and dirty needs updated no light at bathroom sink area no refrigerator or microwave. Was not happy and Do Not Recommend. Was gonna ask for money back and go else where but was to tired from driving all day.

By , from Louieville Kentucy on Nov 3, 2017

2
Everyone

It was a good price, but the room wasn't anything to brag about. There was toilet paper in bathroom floor upon arrival. We never could get the key to open the door without a security guard helping. The room was pretty tiny for a double.

By on Jan 15, 2017

4

older hotel but priced fairly.

Everyone

This Days Inn is right off I-65.... convenient access to & from activities. And older hotel with some updating needed but adequate for sleeping if you plan to do only that! Room 321 was sufficiently clean and my wife & I are pretty particular about that as previous resort owners. The two double beds were average in comfort but we travel with our own pillows. The tub & toilet were both clean as well as the sink area outside the bathroom. The TV was an older model but worked fine with a dozen or so channels. (We don't sit in the room and watch TV) The continental breakfast in the lobby was typical and just fine for a snack before an actual breakfast at nearby Denny's. We always travel with a small fan for 'white noise' as this location has PLENTY of traffic, train and airport activity. Overall our 3 night stay was fine while attending our LIFE Leadership Convention at Freedom Hall Oct. '16 and the hotel staff were friendly and helpful. We would probably stay again for the $79.99 per night rate.

By on Oct 17, 2016

Review comment responded on Nov 2, 2016

Thank you for your kind remarks. I will check on my breakfast as you are the second person to comment on it. We look forward to you returning again soon.

url importing http://www.orbitz.com/Louisville-Hotels-Clarion-Pointe.h20767-p2.Hotel-Reviews
There was an error importing /Louisville-Hotels-Clarion-Pointe.h20767-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Louisville-Hotels-Clarion-Pointe.h20767-p2.Hotel-Reviews