Zadun Los Cabos, a Ritz-Carlton Reserve

Luxury resort on the beach, with 5 outdoor pools

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

On private beach
Bar
Breakfast available

Explore the area

Fraccion Hotelera-Subdelegacion, De la Playita, Puerto Los Cabos, San José del Cabo, BCS, 23403

Place, East Cape Beach
‪3 min walk‬
Place, Puerto Los Cabos Golf Course
‪5 min walk‬
Place, Puerto Los Cabos
‪6 min drive‬
Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
‪26 min drive‬

Room options

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Partial Ocean View (Ground Floor)

Exceptional

807 sq ft
Partial ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Ocean View

1550 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Resort View (Ground Floor, Terrace)

Exceptional

807 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Partial Ocean View

807 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Beachfront

Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Oceanfront

750 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View (Ground Floor)

Exceptional

807 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Exceptional

750 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Beachfront

807 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Terrace (Oceanfront)

807 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Resort View

Very good

1550 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View

Exceptional

1550 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Beachfront

1550 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Beachfront

1550 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Beachfront

1550 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Terrace (Ground Floor)

2900 sq ft
Ocean view
Sleeps 8
2 Double Beds

Family Room, 1 Double Bed, Partial Ocean View (Terrace)

1614 sq ft
Ocean view
Sleeps 7
1 Double Bed

Family Suite, 2 Bedrooms, Resort View (Ground Floor)

2357 sq ft
Ocean view
Sleeps 8
2 Double Beds

Family Suite, 2 Bedrooms, Beachfront

2357 sq ft
Ocean view
Sleeps 8
2 Double Beds

Room, 2 Queen Beds, Partial Ocean View (Ground Floor)

807 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Grand Villa, 2 Bedrooms, Terrace

5930 sq ft
Ocean view
Sleeps 6
2 Double Beds

Room, 1 King Bed, Partial Ocean View (Ground Floor)

Wonderful

807 sq ft
Ocean view
Sleeps 3
1 King Bed

About the neighborhood

San José del Cabo

Puerto Los Cabos Golf Course is a short stroll from Zadun Los Cabos, a Ritz-Carlton Reserve, and other popular attractions like Puerto Los Cabos are within a few miles (5 km). This 113-room, 5-star resort has 5 outdoor pools along with a private beach and a full-service spa.

View more Resorts in San José del Cabo

What's nearby

East Cape Beach - 3 min walk - 0.2 miles
Puerto Los Cabos Golf Course - 5 min walk - 0.3 miles
Puerto Los Cabos - 6 min drive - 2.4 miles
San Jose del Cabo Art District - 11 min drive - 4.3 miles
Palmilla Beach - 16 min drive - 8.1 miles

Getting around

Los Cabos Intl. Airport (SJD) - 34 min drive

Restaurants

‪Coco Café - ‬7 min drive
‪Oceana - ‬7 min drive
‪Market Cafe - ‬6 min drive
‪Barracuda Bar - ‬7 min drive
‪Flora Farms - ‬10 min drive

About this property

Zadun Los Cabos, a Ritz-Carlton Reserve

Luxury resort on the beach, with 5 outdoor pools

Awarded Conde Nast Hot List status in 2020, Zadun Los Cabos, a Ritz-Carlton Reserve features a private beach, a full-service spa, and 5 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 300 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, free minibar items, and espresso makers. Housekeeping is available on request.

A private beach and a 24-hour health club are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Zadun Los Cabos, a Ritz-Carlton Reserve is listed in the 2020 Condé Nast Traveler Hot List.

Similar properties

On private beach
Pool
Breakfast included
Spa

$1,353 nightly

Dec 9 - Dec 10

Total with taxes and fees

3 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Pool
Hot Tub
Breakfast included
All inclusive

$714 nightly

Dec 17 - Dec 18

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 60 for adults and USD 10 to 40 for children
2 poolside bars
3 bars/lounges
3 restaurants
A coffee shop/cafe
Couples/private dining

Restaurants on site

Candil
El Barrio
Equis
Humo

Things to do

24-hour health club
27-hole adjacent golf course
5 outdoor pools
Arcade/game room
Bicycle tours
Bicycles
Children's pool
Designer stores
Ecotours
Fitness classes
Free children's club
Full-service spa
Golf caddies
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf lessons
Hot tub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Wine tasting room
Winery release events
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Beach toys
Children's games
Children's pool
Children's toys
Free children's club
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

2 meeting rooms
Conference center (1,980 square feet of space)
Coworking space

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
In a national park
In the mountains
On a private beach
On the boardwalk/promenade
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Telescope
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Doorbell and phone notification
Elevator (38 inch wide door)
Handrails in stairways (33 inches high)
Lever door handles
Transfer shower
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (42 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

2 floors
42 buildings
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2019
Communal living room
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free minibar (limited items)
Meal delivery service
Restaurant dining guides

Access via exterior corridors
Air conditioning
Desk
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 99 per pet, per stay (maximum USD 150 per stay)
Dogs only
1 total (40 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 100.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 20 to 60 for adults, and USD 10 to 40 for children
Airport shuttle fee: USD 300 per vehicle (roundtrip, maximum occupancy 6)
Pet fee: USD 99 per pet, per stay (maximum USD 150 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Zadun Ritz-Carlton Reserve Hotel San Jose del Cabo

Zadun Ritz-Carlton Reserve San Jose del Cabo

Hotel Zadun, A Ritz-Carlton Reserve San Jose del Cabo

San Jose del Cabo Zadun, A Ritz-Carlton Reserve Hotel

Zadun, A Ritz-Carlton Reserve San Jose del Cabo

Zadun Ritz-Carlton Reserve

Zadun Ritz-Carlton Reserve Hotel

Hotel Zadun, A Ritz-Carlton Reserve

Zadún a Ritz Carlton Reserve

Zadun A Ritz Carlton Reserve

Zadun, A Ritz Carlton Reserve

Zadún, a Ritz-Carlton Reserve Resort

Zadún, a Ritz-Carlton Reserve San José del Cabo

Zadún, a Ritz-Carlton Reserve Resort San José del Cabo

Frequently asked questions

Is free cancellation available at Zadun Los Cabos, a Ritz-Carlton Reserve?

Zadun Los Cabos, a Ritz-Carlton Reserve provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Zadun Los Cabos, a Ritz-Carlton Reserve?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Zadun Los Cabos, a Ritz-Carlton Reserve on Jan 4, 2026 start from $974.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Zadun Los Cabos, a Ritz-Carlton Reserve?

This resort in San José del Cabo is within a 10-minute walk of Puerto Los Cabos Golf Course and East Cape Beach. You'll also find Puerto Los Cabos and San Jose del Cabo Art District within a short drive.

Is there parking available at Zadun Los Cabos, a Ritz-Carlton Reserve?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is a spa located at Zadun Los Cabos, a Ritz-Carlton Reserve?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Swedish massages, detox wraps, and mud baths.

Does Zadun Los Cabos, a Ritz-Carlton Reserve have a casino at the property?

No, Zadun Los Cabos, a Ritz-Carlton Reserve doesn't have a casino.

Is there an indoor pool at Zadun Los Cabos, a Ritz-Carlton Reserve?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Zadun Los Cabos, a Ritz-Carlton Reserve?

There are many amenities for couples at this resort, including Champagne service as well as a private beach and 5 outdoor pools.

Are there hot tubs at Zadun Los Cabos, a Ritz-Carlton Reserve?

Yes, this resort has a spa tub.

Does Zadun Los Cabos, a Ritz-Carlton Reserve have a restaurant with a breakfast menu?

Yes, Zadun Los Cabos, a Ritz-Carlton Reserve has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Zadun Los Cabos, a Ritz-Carlton Reserve allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Zadun Los Cabos, a Ritz-Carlton Reserve for a fee of USD 99 per pet, per stay. The property also provides food and water bowls.

Does Zadun Los Cabos, a Ritz-Carlton Reserve have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Zadun Los Cabos, a Ritz-Carlton Reserve?

The closest major airport to Zadun Los Cabos, a Ritz-Carlton Reserve is Los Cabos Intl. Airport (SJD), which is 12.4 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Zadun Los Cabos, a Ritz-Carlton Reserve?

Yes, every guestroom at Zadun Los Cabos, a Ritz-Carlton Reserve comes with a balcony with some featuring ocean views.

Does Zadun Los Cabos, a Ritz-Carlton Reserve have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Zadun Los Cabos, a Ritz-Carlton Reserve.

Zadun Los Cabos, a Ritz-Carlton Reserve Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Sara

Traveled with group, Traveled with partner

Oct 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the pickup in the private car at the airport to the surprise vow renewal, planned by the F&B staff, Zadun was a 500 out of 10! Carlos, Edgar, Crystian, and about 10 other amazing staff made our stay in Residence 14(with 3 other couples as our guests for a week) unforgettable. Only property will we use in Mexico

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge Marcelo

Sep 1, 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Aug 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best time ever!

From the beginning, it was absolutely amazing. I chose to get an airport transportation through the hotel. Everything was seamless and as described. I was picked up in the suburban and dropped off in a navigator. Both trucks were pristine and very clean. Both drivers were very friendly and informative, and answered all the questions that I had. Once at the hotel, I was greeted and lead to check in by my daytime Tosoani/butler Guillermo, at check in someone was waiting there to make a drink of my preference and then I checked in. Everyone was so friendly and happy to see you there. I was then hand-delivered to spa staff whom presented me with a gift certificate for 2 hours of hydrotherapy. After that, I was escorted to my room by golf cart and once there I was shown around the entire room and shown how everything works. Everything was explained in detail and perfectly. My nighttime Tosoani, Diego introduced himself and made himself available to me throughout the night if I needed anything. Both Tosoani's communicate by text message, which makes everything very simple and easy. They set me up with dinner, reservations, a private dinner on the beach, and also suggested their recommendations for excursions off the resort grounds. As a solo traveler, I felt very taken care of and very safe the entire time. The entire staff made me feel seen and important. I went during off-season (Aug), so there weren't a lot of guest there, which was perfect. I'd definitely go back again.

Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with partner

Aug 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay. Beautiful room, beautiful property, attentive staff. Gorgeous spa. Golf next door. Great car service. Short distance away is Acre and Flora Farms for great farm to table food. Well worth the cost.

Stayed 5 nights in Jul 2025

10/10 Excellent

Candice

Aug 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and quiet

My day was very nice. Everyone was really helpful. My butlers Mario and Rodrigo took very good care of me. It was a very large resort and everything seemed pretty new. The room smelled really good when you walked in it was very spacious and comfortable. The only downside was, it was not all inclusive, and there were a lot of things that you had to pay extra for but the peace and quiet was worth all the money.

Stayed 2 nights in Aug 2025

10/10 Excellent

Rohit

Traveled with partner

Aug 18, 2025

Liked: Cleanliness, amenities

Nice location for quiet getaway

Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Aug 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Zadun🔥

Their attention to detail and amazing RESERVE met our 47th anniversary EXPECTATIONS PLUS💘😎

Stayed 7 nights in Aug 2025

10/10 Excellent

Vanessa

Aug 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food options were great, bought food to the room for convenience. The ambiance, the crew, the entire experience was amazing. Very relaxing and beautiful views of the ocean.

Stayed 3 nights in Aug 2025

10/10 Excellent

Minh

Traveled with family

Aug 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Prakiti

Traveled with family

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort

Stayed 4 nights in Jul 2025

8/10 Good

Theresa

Traveled with family

Jul 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All the staff we interacted with was amazing!

Stayed 4 nights in Jul 2025

10/10 Excellent

Woo

Traveled with family

Jul 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jul 2025

2/10 Terrible

Fay, Manhattan Beach

Traveled with family

Jul 20, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Beautiful Property, Terrible Service – Not Worth the Price Unfortunately, our stay at the Ritz-Carlton Cabo was far from five-star. From the moment we arrived, service was slow, disorganized, and inconsistent. It took over 30 minutes to get help at the pool, and nearly an hour to place drink and food orders — and this happened more than once. Despite having a “butler,” we constantly had to ask for basic service. Loud neighbors went unchecked for hours, and when it rained briefly, the pool and restaurant shut down with no effort to assist guests — no umbrellas, no carts, no communication. Worst of all, part of the ceiling collapsed in our bathroom while my daughter was inside. The response was slow, impersonal, and careless. No one followed up to check on her. When I brought it up at checkout, the manager just blamed the butler and apologized — no resolution, no gesture of accountability. The property is beautiful and the food was good, but the service and management were a major letdown. Mauricio at the bar was the only standout. We won’t be returning and do not recommend wasting your money here.

Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Jul 16, 2025

The grounds and services were amazing! The stuff was very attentive and helpful! We had a relaxed and wonderful time!

Stayed 3 nights in Jul 2025

10/10 Excellent

Karol

Jul 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Jakub, Bellevue

Traveled with family

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing ambience, remarkable setting and amazing staff make this hotel stand out.

Stayed 2 nights in Jul 2025

10/10 Excellent

Rupert

Jul 4, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Madelaine

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, second time staying. Elite service. Very clean and delicious dining options.

Stayed 1 night in Jul 2025

8/10 Good

jaime, baltimore

Traveled with family

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Place for Couples NOT kids or Fun friendly. No access to Beach and of course no Beach activities too bad for à Ritz than I used to have all around our family available.

Stayed 5 nights in Jun 2025

10/10 Excellent

Arthur

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was second to none.

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Jun 21, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly samuel

Jun 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 7 nights in May 2025

10/10 Excellent

Janet

Traveled with family

Jun 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The best resort experience in every possible way. The rooms are lovely, the grounds are pretty, the pools are relaxing, and the food is top shelf (every single meal was a standout). But what really makes Zadún shine is the service. Everyone is beyond pleasant, cheerful, helpful, accommodating and caring. They do go out of their way to make any special celebrations noteworthy. I cannot say enough, or find enough properly effusive adjectives, to give the staff and resulting atmosphere due credit. It is not possible to overstate how much we enjoyed our trip.

Stayed 4 nights in Jun 2025

10/10 Excellent

Léo

Jun 11, 2025

Stayed 6 nights in Jun 2025

10/10 Excellent

john

Traveled with partner

Apr 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazeballs

Stayed 3 nights in Feb 2025

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Room, 1 King Bed, Partial Ocean View (Ground Floor)

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Suite, 1 Bedroom, Ocean View

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Room, 2 Queen Beds, Resort View (Ground Floor, Terrace)

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View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

View all photos for Room, 1 King Bed, Ocean View (Ground Floor)

Room, 1 King Bed, Ocean View (Ground Floor)

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Room, 2 Queen Beds, Beachfront

Room, 2 Queen Beds, Beachfront

View all photos for Room, 2 Queen Beds, Terrace (Oceanfront)

Room, 2 Queen Beds, Terrace (Oceanfront)

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

View all photos for Suite, 1 Bedroom, Beachfront

Suite, 1 Bedroom, Beachfront

View all photos for Suite, 1 Bedroom, Beachfront

Suite, 1 Bedroom, Beachfront

View all photos for Suite, 1 Bedroom, Beachfront

Suite, 1 Bedroom, Beachfront

View all photos for Suite, 2 Bedrooms, Terrace (Ground Floor)

Suite, 2 Bedrooms, Terrace (Ground Floor)

View all photos for Family Room, 1 Double Bed, Partial Ocean View (Terrace)

Family Room, 1 Double Bed, Partial Ocean View (Terrace)

View all photos for Family Suite, 2 Bedrooms, Resort View (Ground Floor)

Family Suite, 2 Bedrooms, Resort View (Ground Floor)

View all photos for Family Suite, 2 Bedrooms, Beachfront

Family Suite, 2 Bedrooms, Beachfront

View all photos for Room, 2 Queen Beds, Partial Ocean View (Ground Floor)

Room, 2 Queen Beds, Partial Ocean View (Ground Floor)

View all photos for Grand Villa, 2 Bedrooms, Terrace

Grand Villa, 2 Bedrooms, Terrace

View all photos for Room, 1 King Bed, Partial Ocean View (Ground Floor)

Room, 1 King Bed, Partial Ocean View (Ground Floor)

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JW Marriott Los Cabos Beach Resort & Spa

About the neighborhood

San José del Cabo

What's nearby

Getting around

Restaurants

About this property

Zadun Los Cabos, a Ritz-Carlton Reserve

Awards and affiliations

Similar properties

One&Only Palmilla, Los Cabos

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom