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Reflect Krystal Grand Los Cabos - All Inclusive

4.0 out of 5.0

Reflect Krystal Grand Los Cabos - All Inclusive

4.0 out of 5.0

Recent guest reviews

We stayed in the beach front swim out altitude and the view was amazing! The staff is wonderful, enjoyed every bit of it!

Everything was great, the people, the food was great... all the restaurants

The staff were very friendly and helpful. We booked a day trip to Cabo and missed our pick up and the hostess called the company for us and got us a later pick up and we had an amazing time. We had a small issue with the sink in our room, I let the front desk know and by the time we finished at the pool they had fixed it. We took our 3 year old and she loved the pools, playground and pottery Painting. Overall great experience

Can't say enough good things about Krystal Grand Los Cabos. We stayed in a Palmillo Suite with an Ocean view, and it was perfect. Staff is genuine and attentive, restaurants were great, and nothing was overly crowded. Yoga on the beach with Eduardo was the perfect way to start the day. Can't wait to get back here!

Everyone was super friendly and staff was exceptional. I would definitely go back to visit!

Loved the size of the property and pools. Our beach was amazing. Everything we ate and drank were amazing. Our room was a great size, while being pretty bare. Plenty of variety in restaurants. (BUT RESERVE EARLY DAY OF. Long waits). San Jose was definitely the better part of Cabo to stay at if you want to swim in the ocean and not be bothered by 1000 vendors. Grateful that Krystal grand kept them off property. My complaints were 1) ZERO water pressure in the bathroom. Sand wasn’t even rinsing off in the shower, and single toilet paper uses wouldn’t flush in the toilet. However others we went with didn’t have this problem in their bathroom. 2) Adult pool is mostly shaded in the afternoon and very crowded in the sun. Must arrive early for a chair. 3) Our private pool on our room didn’t have any way to get to the beach chairs without fully getting in the pool! We had to climb across the fence.

Pretty much everythung is excellent just the bad part is the one bedroom suites are close to the avenue and is noisy at night time and far from everything at the hotel......

Great location, great staff, nice beach and pools. Ok food, not great. Booked a single king bed, got two very small “queen size” beds instead. Not good. Door latch on room was malfunctioning, found our door left open after maid service several times. Very noisy on the street side of the entire property, and no sound barrier at all from the room door so all activity in the hallway was heard loudly in the room.

Beautiful property. 20 minutes from the airport Friendly staff.

Very nice hotel. Great pools overlooking the ocean. The restaurants were all very good, lots of dining options. The asian restaurant has a dress code, so remember to bring a collared shirt and long pants. The service was great, and the drinks were good. Only negative thing would be, not a lot going on in the evenings. Maybe just because we went in the off season, but....

Hotel needs lots of work. Which construction was going on during our stay! Right outside our room it was very loud and not so relaxing. I think it would be best to close the hotel and reopen when finished.

CARRETERA TRANSPENINSULAR KM 29 San Jose del Cabo BCS

Hotel highlights

  • Walking distance to Costa Azul Beach and Palmilla Beach
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Costa Azul Beach is within a 5-minute walk of Reflect Krystal Grand Los Cabos - All Inclusive while other popular sites like Palmilla Beach are within a 15-minute stroll. This 429-room, 4-star property welcomes guests with 5 outdoor pools, 6 restaurants, and free in-room WiFi.


Dining

There are ample dining options with 6 onsite restaurants, including The "O", which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

Guests can expect to find free WiFi and 58-inch an LED TV with cable channels. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include free minibar items, a furnished balcony, and a coffee maker.


Property features

Reflect Krystal Grand Los Cabos - All Inclusive features 5 outdoor pools, a children's pool, and a health club. You can take advantage of free valet parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Other amenities at this all-inclusive property include a rooftop terrace, free WiFi in public areas, and a conference center.

Room options

Altitude Junior Suite Swimout Ocean front King

King 1 | Sleeps 3

Altitude Junior Suite Ocean Front Double

Full 2 | Sleeps 4

Altitude Junior Suite Ocean Front King

King 1 | Sleeps 4

Junior Suite Swimout Garden View King

King 1 | Sleeps 3

Guest reviews for Reflect Krystal Grand Los Cabos - All Inclusive

Everyone (5) Couples (2) Family (4)
4
Everyone

By on May 18, 2019

Review comment responded on May 18, 2019

Dear Guest, Thank you for choosing Reflect Krystal Grand Los Cabos, it is nice to know that you enjoyed your stay with us. It has been a pleasure to assist you and we hope to welcome you soon. Regards, Yesenia Santos Social Media Coordinator/ eConcierge

5
Partner Couples

We stayed in the beach front swim out altitude and the view was amazing! The staff is wonderful, enjoyed every bit of it!

By on May 11, 2019

Review comment responded on May 13, 2019

Dear Guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your comments. We are happy to read you had a wonderful time while enjoying your room and view as well as the sevice provided by our friendly staff. We look forward to have you back at Reflect Krystal Grand Los Cabos. Best Regards, Yesenia Santos Social Media Coordinator

5
Families Family with small children Families

Everything was great, the people, the food was great... all the restaurants

By on May 8, 2019

Review comment responded on May 9, 2019

Dear guest, Thank you for choosing Reflect Krystal Grand Los Cabos as your host and taking the time to share your experience with us. We are delighted to know that you enjoyed your stay at our resort and had a wonderful time while enjoying our facilities. We appreciate your kind comments of our resort and look forward to welcoming you back in a not too distant future. Best regards, Yesenia Santos Social Media Coordinator

4
Family with small children

The staff were very friendly and helpful. We booked a day trip to Cabo and missed our pick up and the hostess called the company for us and got us a later pick up and we had an amazing time. We had a small issue with the sink in our room, I let the front desk know and by the time we finished at the pool they had fixed it. We took our 3 year old and she loved the pools, playground and pottery Painting. Overall great experience

By on Apr 26, 2019

Review comment responded on Apr 27, 2019

Dear Guest, Thank you for sharing your comments of your recent stay at Reflect Krystal Grand Los Cabos. We are very happy to know you and your family enjoyed our facilities and had a great time. We hope to have the honor of hosting you in your next getaway to Los Cabos. Best regards, Yesenia Santos Social Media Coordinator/ eConcierge

5
Families

Can't say enough good things about Krystal Grand Los Cabos. We stayed in a Palmillo Suite with an Ocean view, and it was perfect. Staff is genuine and attentive, restaurants were great, and nothing was overly crowded. Yoga on the beach with Eduardo was the perfect way to start the day. Can't wait to get back here!

By , from Colorado Springs, CO on Mar 5, 2019

Review comment responded on Mar 6, 2019

Dear Lonnie, Thank you for your time in giving us your valuable feedback about your recent stay in our beautiful resort. It was a pleasure to have you as our guest. We look forward to the pleasure of welcoming you again soon. Kind regards

5
Friends

Everyone was super friendly and staff was exceptional. I would definitely go back to visit!

By on Mar 5, 2019

Review comment responded on Mar 6, 2019

Dear guest, Thank you for sharing your comments with us. We are very happy to read you enjoyed your recent getaway with is. We hope to have you back again in not too distant future. Kind regards

4
Partner Couples Friends

Loved the size of the property and pools. Our beach was amazing. Everything we ate and drank were amazing. Our room was a great size, while being pretty bare. Plenty of variety in restaurants. (BUT RESERVE EARLY DAY OF. Long waits). San Jose was definitely the better part of Cabo to stay at if you want to swim in the ocean and not be bothered by 1000 vendors. Grateful that Krystal grand kept them off property. My complaints were 1) ZERO water pressure in the bathroom. Sand wasn’t even rinsing off in the shower, and single toilet paper uses wouldn’t flush in the toilet. However others we went with didn’t have this problem in their bathroom. 2) Adult pool is mostly shaded in the afternoon and very crowded in the sun. Must arrive early for a chair. 3) Our private pool on our room didn’t have any way to get to the beach chairs without fully getting in the pool! We had to climb across the fence.

By on Mar 2, 2019

Review comment responded on Mar 2, 2019

Dear Guest: Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. We hope you will give us another opportunity to better serve you in the future. Kind regards, Michel T., The Manager.

4
Families

Pretty much everythung is excellent just the bad part is the one bedroom suites are close to the avenue and is noisy at night time and far from everything at the hotel......

By , from Sacramento on Feb 19, 2019

Review comment responded on May 1, 2019

Dear Hu: On behalf of the dedicated collaborators to serve with passion and commitment, we thank you for choosing us as your vacation destination in Los Cabos. It was a pleasure for us to assist you and have you as a guest and we hope to see you back soon, Thanks for your preference. Kind regards, Michel T., The Manager.

4
Everyone

Great location, great staff, nice beach and pools. Ok food, not great. Booked a single king bed, got two very small “queen size” beds instead. Not good. Door latch on room was malfunctioning, found our door left open after maid service several times. Very noisy on the street side of the entire property, and no sound barrier at all from the room door so all activity in the hallway was heard loudly in the room.

By on Jan 28, 2019

Review comment responded on May 1, 2019

Dear Guest: Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. We hope you will give us another opportunity to better serve you in the future. Kind regards, Michel T., The Manager.

5
Everyone

Beautiful property. 20 minutes from the airport Friendly staff.

By , from California, us on Jan 15, 2019

Review comment responded on Jan 21, 2019

Dear Christ, Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. Feel free to comment your experience in TRIPADVISOR.COM, I will appreciate. We hope you will give us another opportunity to serve you again in the future. Kind regards, Michel T., The Manager.

Reflect Krystal Grand Los Cabos - All Inclusive

CARRETERA TRANSPENINSULAR KM 29, San Jose del Cabo, BCS 23400