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Viceroy Santa Monica

4.0 star property
Luxury hotel with 2 outdoor pools and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Viceroy Santa Monica

View from room
Exterior
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly

Explore the area

View in a map
1819 Ocean Avenue, Santa Monica, CA, 90401
  • Place, Santa Monica Beach
    ‪3 min walk‬
  • Place, Santa Monica Pier
    ‪8 min walk‬
  • Place, Venice Beach
    ‪20 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪16 min drive‬
VIP Access
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Room options

View all photos for Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(6 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Canary)

View from room

Room, 1 King Bed, Partial Ocean View (Canary)

7.0 out of 10
Good
(2 reviews)
  • 474 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Canary Ocean View Junior Suite King

View from room

Canary Ocean View Junior Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility/Hearing Accessible Canary Partial Ocean View King, Roll-in Shower

Mobility/Hearing Accessible Canary Partial Ocean View King, Roll-in Shower | View from room

Mobility/Hearing Accessible Canary Partial Ocean View King, Roll-in Shower

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing)

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | View from room

Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Mobility/Hearing, Roll-In Shower)

Room, 1 King Bed, Partial Ocean View (Mobility/Hearing, Roll-In Shower) | View from room

Room, 1 King Bed, Partial Ocean View (Mobility/Hearing, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palmetto)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Palmetto)

10.0 out of 10
Exceptional
(1 review)
  • 640 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

City View King Room

  • Sleeps 2

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, in-room safe, desk

Royal Suite

  • 640 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Palmetto King Accessible

1 bedroom, premium bedding, in-room safe, desk

Palmetto King Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Suite

1 bedroom, premium bedding, in-room safe, desk

Pacific Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility/Hearing Accessible Partial Ocean View Two Queens, Tub

View from room

Mobility/Hearing Accessible Partial Ocean View Two Queens, Tub

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible Ocean View King, Tub

View from room

Mobility/Hearing Accessible Ocean View King, Tub

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility/Hearing Accessible Ocean View Two Queens, Tub

View from room

Mobility/Hearing Accessible Ocean View Two Queens, Tub

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

King Room With Pool View

  • Sleeps 2

Royal Suite

  • Sleeps 4

Mobility/Hearing Accessible Ocean View King, Tub

  • Sleeps 2

Mobility/Hearing Accessible Partial Ocean View Two Queens, Tub

  • Sleeps 3

Mobility/Hearing Accessible Ocean View Two Queens, Tub

  • Sleeps 2

Pacific Suite

  • Sleeps 2

Pool View Two Queens

  • Sleeps 4

Mobility/Hearing Accessible Palmetto King Suite, Tub

  • Sleeps 2

Partial Ocean View King

  • Sleeps 2

King Room With Ocean View

  • Sleeps 2

Mobility/Hearing Accessible Ocean View King, Roll-in Shower

  • Sleeps 2

View all photos for Palmetto King Suite

1 bedroom, premium bedding, in-room safe, desk

Palmetto King Suite

  • Sleeps 3

View all photos for Mobility/Hearing Accessible Canary Junior Suite Partial Ocean King, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility/Hearing Accessible Canary Junior Suite Partial Ocean King, Roll-in Shower

  • Sleeps 2

Canary Junior Suite Partial Ocean View King

  • Sleeps 4

Canary Junior Suite Ocean View King

  • Sleeps 4

Mobility/Hearing Accessible Partial Ocean King, Tub

  • Sleeps 2

Pacific Suite

  • Sleeps 4

Room, 1 King Bed, Partial Ocean View (Canary)

  • Sleeps 4

Ocean View Two Queens

  • Sleeps 4

View all photos for Partial Ocean View Two Queens

1 bedroom, premium bedding, in-room safe, desk

Partial Ocean View Two Queens

  • Sleeps 4

City View Deluxe King Room

  • Sleeps 2

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Hampton Inn & Suites Santa Monica

Downtown Santa Monica
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,028 reviews
$160 nightly
The price is $191
Nov 26 - Nov 27
Total with taxes and fees
Hampton Inn & Suites Santa Monica

About the neighborhood

Santa Monica

Located in Downtown Santa Monica, Viceroy Santa Monica is within a 5-minute walk of Santa Monica Beach and within 15 minutes of other popular attractions like Santa Monica Pier. This 162-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a gym.

What's nearby

  • Santa Monica Beach - 3 min walk - 0.2 miles
  • Santa Monica Pier - 8 min walk - 0.5 miles
  • Venice Beach - 20 min walk - 1.1 miles
  • Venice Beach Boardwalk - 3 min drive - 1.2 miles
  • University of California, Los Angeles - 8 min drive - 7.2 miles

Getting around

  • Downtown Santa Monica Station - 10 min walk
  • Los Angeles Union Station - 19 min drive
  • Los Angeles Intl. (LAX) - 42 min drive

Restaurants

  • ‪Casa Del Mar Hotel - ‬3 min walk
  • ‪Dogtown Coffee - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Orla by Michael Mina - ‬3 min walk
  • ‪Hot Dog on a Stick - ‬7 min walk

About this property

Viceroy Santa Monica

Luxury hotel with 2 outdoor pools and a fitness center
Guests staying at Viceroy Santa Monica enjoy access to 2 outdoor pools, a gym, and WiFi in public areas. Valet parking is offered for USD 70.80 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a computer station, and a terrace.
Guests can expect WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. IPod docks, safes, and phones are other standard amenities.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • Hot Tub
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9.4 out of 10, Exceptional, 2,212 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (USD 70.80 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: USD 20 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sugar Palm Santa Monica

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,582 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 172.8 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 46.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 20 to 100 per person
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per day (rates may vary)
  • Uncovered valet parking fee: USD 70.80 per night (in/out privileges)
  • Pet fee: USD 172.8 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Monica Viceroy
Viceroy Hotel Santa Monica
Viceroy Santa Monica
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel
Viceroy Santa Monica Hotel
Viceroy Santa Monica Santa Monica
Viceroy Santa Monica Hotel Santa Monica

Frequently asked questions

Is a free cancellation option available at Viceroy Santa Monica?

Viceroy Santa Monica offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Viceroy Santa Monica?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Viceroy Santa Monica on Dec 14, 2025 start from $305.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Viceroy Santa Monica?

This hotel is situated in Downtown Santa Monica within a 10-minute walk of Santa Monica Beach and Santa Monica Pier. You'll also find Venice Beach and Venice Beach Boardwalk within a short drive.

Will I be able to park at Viceroy Santa Monica?

Yes, uncovered valet parking is offered for USD 70.80 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Viceroy Santa Monica have a casino on the premises?

No, Viceroy Santa Monica doesn't have a casino.

Will I find an indoor pool at Viceroy Santa Monica?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Viceroy Santa Monica?

This boutique hotel offers many amenities for couples such as 2 outdoor pools and a bar with some guestrooms featuring private pools.

Does Viceroy Santa Monica have a hot tub?

No, this hotel doesn't have a spa tub.

Does Viceroy Santa Monica have a restaurant with a breakfast menu?

Yes, Viceroy Santa Monica serves breakfast (local cuisine) for a surcharge each morning at Sugar Palm Santa Monica.

Will Viceroy Santa Monica allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Viceroy Santa Monica for a fee of USD 172.8 per accommodation, per stay. The property also provides food and water bowls.

Does Viceroy Santa Monica have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Viceroy Santa Monica?

The closest major airport to Viceroy Santa Monica is Los Angeles Intl. (LAX), which is 15.6 mi away (42 minutes by car). Another top airport is Hawthorne, CA (HHR-Hawthorne Municipal), which is located 15.4 mi away (41-minute drive).

Can I book a room with a balcony at Viceroy Santa Monica?

No, there aren't any guestrooms with balconies at Viceroy Santa Monica.

Does Viceroy Santa Monica offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Viceroy Santa Monica.

Viceroy Santa Monica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tom

Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating! The valet and concierge service was exceptional….they take care of you! It was movie star treatment (and I’m no star)!
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul, Park City

Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Our stay at the hotel was lovely. The hotel is one block away from the beach and a less than 10 minute walk from the pier. The partial view rooms have a lovely view of the ocean. The pools are nice as well as the cabanas. The food is solid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 4 nights in Jul 2025

10/10 Excellent

Camille D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and convenient to Santa Monica action. Easy access to the beach. The staff was kind and helpful and always available. the room was well supplied and had a fantastic view.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Vardan

Disliked: Cleanliness, staff & service, property conditions & facilities
There was zero service — it was so bad that I didn’t even stay the night.”
Stayed 1 night in Jul 2025

10/10 Excellent

Dechen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lhesa

Stayed 3 nights in Jul 2025

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The public spaces in hotel were lovely. Pretty lobby, bathrooms and lounge area by pool. The bathroom in room was very nice except it was a shower curtain. The bedroom area was outdated with old carpeting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness
All great!
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Willie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Myles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, thank you all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Stayed 2 nights in Jul 2025

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient to shopping and beach. Staff was very friendly and accommodating. Room was quiet even with heavy traffic right outside our 5th floor room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Czarina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vinson

Liked: Staff & service, property conditions & facilities
The place was old Hollywood feel. Loved the entire area from pulling up to walking into the lobby. Very pleasant. Will definitely stay again when we are back in town. Wonderful. The outside area with pools and seating is very beautiful and feels cozy. Fit pit in the evening. Atmosphere was very pleasant and comfortable. Room was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. The facilities and dinning area was very well preserved. The only area that I noticed needed some work and cleaning was the elevator. I think one of the elevators was out of service as well. The pool area was nice but too small in my opinion.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow what a great hotel. Top notch food and pool experience. Lovely grounds. Cool vibe. Comfortable rooms. Loved loved loved it
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

The room was great, it was clean & comfortable. The shower was challenging, a table servers as the only counter top, it's placed tight against the shower on the side away from the shower head. To enter the shower you either enter on the side of the shower head or climb over the table. Doesn't everyone turn on the water then step in on the side away from the shower head? Good luck! There is no ice maker, if you bring a water container such as Yeti or hydro flask, your option will be room temperature only. They referred me to the restaurant to get ice. They did offer me a bottle of water several times and there were bottles of water in the room. None were chilled so no solution for cold water there. Zero on eco-friendly. Extremely limited option for snacks, drinks or anything you forgot, they had a couple luxury chocolates, once again they refer you to the restaurant. For any type of toiletries, they recommend a liquor store 2 blocks away. 3 elevators, 1 under construction, 1 not working. You have to go outside into the parking lot, around to the side of the building,through a maintenance door which is unmarked, find the one working elevator and then wait a long time. It was not busy at the time, just extremely slow. I visit Santa Monica somewhat frequently, this is my first stay on this property, I will not be back and I recommend anyone planning a stay in Santa Monica find other options.
Directions in parking lot to the side of the building to get to the elevator.
Maintenance door on side of building to access only working elevator
To enter the shower you either enter on the side of the shower head or step over this table. The glass door slides open somewhat further but you're still stepping over the table
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness

Room for improvement but great staff

Elevators kept going in and out of service, no coffee in room or in lobby (have to buy from their shop - $6 for a black coffee?). Inexplicably had a DJ blasting music middle of day by the pool. On the plus side great location and staff all extremely nice.
Stayed 4 nights in Jul 2025

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