Torn shower curtain, mold in bathroom, stained lamp shades, dingy drapes, manager not available, housekeeping did not replenish coffee or clean kitchenette area. We will never go back.
Great sized rooms. Bed was as hard as a rock though.
Their were damaged wall taped up instead of the trip glued. Sliding bathroom door railing damaged. Door between living room and bedroom had a hole as someone punched it. Not enough toilet paper. Bath towels if 3 people stay there only 2 available the sliding doors are old damaged wouldn’t close for safety. The key cards didn’t work had to get them reset several times Rooms may have some newly changed furniture but fir the price they should be better. All Elevators didn’t work walked around several before getting to one that worked for 3rd floor. No heating systems. Only air conditioner.
Didn’t get what I requested on the room area Cheap 2 towels 1 toilet paper roll. Front desk poor service
I was not happy with the rooms or service. The room had not been cleaned and my 12 yr old found a cigarette on the couch. We did not have enough towels and the floors had not been swept or mopped. One of the comforters had a stain and our room was missing a remote for the entirety of the stay. There were not any towels provided at poolside, we had to obtain them from the front desk and return them to the front desk. The jacuzzi was closed, which is shocking, since the jacuzzi was open at other hotels. I was looking forward to this stay because of the beautiful grounds. Will not be staying here again.
This hotel is cute but ghetto at the same time. At first they put us in a room down stairs near the back parking area a bunch of ppl arguing cussing outside out sliding door, neighbors arguing and smoking weed , ext … And our room was missing a tv, blow dryer, and iron. So I went to front desk and one of them was kindly enough to upgrade me to another room. This room was on the 3rd floor. Now this room was nice and had all the stuff my 1st room didn’t have. I give it a 3/5 stars it’s cute but eh at the same time. Love the decor though cute old Mexican type of concept.
The property itself is so beautiful! The room was clean and the bed was so comfy!
Very nice hotel. Plenty of space. Lots of bright lights outside made it seem safer. Would definitely stay here again.
The landscaping was beautiful. The staff was exceptional. My TVs did not work properly.
Nice place, Angie in front desk gave us a great service. easy access to freeway, good breakfast.
Near my room (324) there was this noise (from a pipe) that went off repeatedly throughout the night while I was trying to sleep.Also, The elevator near my room was not working. Lastly, the ironing board in my hotel room was broken so I had to call the front desk to get a new one.
Very clean and spacious. Will be staying here again when in the area
Vanllee Hotel and Suites is located within a few miles (5 km) of South Hills Country Club and Citrus Valley Medical Center - IC Campus. This 3-star hotel has 258 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All 258 shared accommodations feature sitting areas. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and phones are also standard. Housekeeping is available on request.
Guests of Vanllee Hotel and Suites enjoy free WiFi in public areas, a business center, and express check-out. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry and luggage storage. Additional amenities include a terrace, laundry facilities, and wedding services.
Torn shower curtain, mold in bathroom, stained lamp shades, dingy drapes, manager not available, housekeeping did not replenish coffee or clean kitchenette area. We will never go back.
Great sized rooms. Bed was as hard as a rock though.
We appreciate you for choosing the Vanllee hotel and suites. We apologize that our hotel room did not meet your expectations this time. We hope we get a chance to wow you again.
Their were damaged wall taped up instead of the trip glued. Sliding bathroom door railing damaged. Door between living room and bedroom had a hole as someone punched it. Not enough toilet paper. Bath towels if 3 people stay there only 2 available the sliding doors are old damaged wouldn’t close for safety. The key cards didn’t work had to get them reset several times Rooms may have some newly changed furniture but fir the price they should be better. All Elevators didn’t work walked around several before getting to one that worked for 3rd floor. No heating systems. Only air conditioner.
Dear Carmen, we appreciate you for choosing the Vanllee hotel and suites. We apologize that our hotel room did not meet your expectations this time. We hope we get a chance to wow you again.
Didn’t get what I requested on the room area Cheap 2 towels 1 toilet paper roll. Front desk poor service
Dear Carmen, we appreciate you for choosing the Vanllee hotel and suites. We apologize that our hotel room did not meet your expectations this time. We hope we get a chance to wow you again.
I was not happy with the rooms or service. The room had not been cleaned and my 12 yr old found a cigarette on the couch. We did not have enough towels and the floors had not been swept or mopped. One of the comforters had a stain and our room was missing a remote for the entirety of the stay. There were not any towels provided at poolside, we had to obtain them from the front desk and return them to the front desk. The jacuzzi was closed, which is shocking, since the jacuzzi was open at other hotels. I was looking forward to this stay because of the beautiful grounds. Will not be staying here again.
Dear guest, we appreciate you for choosing the Vanllee hotel and suites again. We apologize that our hotel room did not meet your expectations this time. We hope we get a chance to wow you again.
This hotel is cute but ghetto at the same time. At first they put us in a room down stairs near the back parking area a bunch of ppl arguing cussing outside out sliding door, neighbors arguing and smoking weed , ext … And our room was missing a tv, blow dryer, and iron. So I went to front desk and one of them was kindly enough to upgrade me to another room. This room was on the 3rd floor. Now this room was nice and had all the stuff my 1st room didn’t have. I give it a 3/5 stars it’s cute but eh at the same time. Love the decor though cute old Mexican type of concept.
Dear guest, we appreciate you for choosing the Vanllee hotel and suites again. We apologize that our hotel room did not meet your expectations this time. We hope we get a chance to wow you again.
The property itself is so beautiful! The room was clean and the bed was so comfy!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to seeing with you again in the future!
Very nice hotel. Plenty of space. Lots of bright lights outside made it seem safer. Would definitely stay here again.
It's wonderful to hear you had a pleasant experience in our hotel. We hope to see you again very soon!
Sorry for the inconvenience with you, we would improve our housekeeping clean,